Brittany Rogers v. The Webstaurant Store, Inc.
Opinion
NOT RECOMMENDED FOR FULL-TEXT PUBLICATION File Name: 19a0267n.06
Case No. 18-6229
UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT
FILED
May 23, 2019
BRITTANY ROGERS, on Behalf of Herself ) DEBORAH S. HUNT, Clerk and All Others Similarly Situated )
Plaintiff-Appellant, )
) ON APPEAL FROM THE UNITED v. ) STATES DISTRICT COURT FOR ) THE WESTERN DISTRICT OF THE WEBSTAURANT STORE, INC.; ) KENTUCKY TRICIA WILKERSON )
Defendants-Appellees. )
BEFORE: MERRITT, THAPAR, and READLER, Circuit Judges.
THAPAR, Circuit Judge. Brittany Rogers filed suit against the Webstaurant Store for allegedly retaliating against her after she sought overtime pay. The district court dismissed her suit, and we affirm.
I.
Brittany Rogers worked as a customer service representative for the Webstaurant Store.
The main goal of customer service is to provide helpful and friendly service to customers. But Rogers’s manager, Tricia Wilkerson, believed that Rogers lacked a “can do attitude towards helping customers.” R. 1-4, Pg. ID 14. So Wilkerson worked with Rogers to improve her performance, but her efforts were met with “resistance.” Id. As part of this process, Wilkerson decided it would be best if Rogers worked on a “performance improvement plan.” When Rogers
resisted even working on the performance improvement plan, Webstaurant decided it was best to cut ties with Rogers and let her go.
Rogers did not believe Webstaurant fired her for performance reasons. Instead, she believed that Webstaurant fired her because she complained about not getting overtime pay. So she filed suit under the Fair Labor Standards Act (FLSA). 29 U.S.C. § 201 et seq. The district court dismissed her complaint, and Rogers now appeals. We review de novo. Orton v. Johnny’s Lunch Franchise, LLC, 668 F.3d 843, 846 (6th Cir. 2012).
II.
The FLSA bars employers from retaliating against an employee who has engaged in one of four protected activities. 29 U.S.C. § 215(a)(3); Kasten v. Saint-Gobain Performance Plastics Corp., 563 U.S. 1, 4 (2011); id. at 20–21 (Scalia, J., dissenting). Among these protected activities is “fil[ing] any complaint.” 29 U.S.C. § 215(a)(3). Rogers alleges that she complained to Wilkerson four times about working and not getting overtime pay and that each of these times constitutes “filing a complaint” with Webstaurant.1 First, Rogers alleges she emailed her manager in November 2017 about being twenty-five minutes late to work. She first said, “I am so sorry for being late!” and then elaborated that she was “happy to stay over to make up” for the missed twenty-five minutes of her shift. R. 1, Pg. ID 3. Rogers mentioned that she had stayed fifteen minutes late during a previous shift that week, so she asked if she could “deduct” that extra fifteen minutes from the twenty-five minutes she now
1 The Supreme Court has expressly declined to decide whether complaints made to employers, as opposed to the government, are protected by the FLSA. See Kasten, 563 U.S. at 17; id. at 18 (Scalia, J., dissenting) (arguing that the Court should have decided the case on the grounds that “§ 215(a)(3) does not cover complaints to the employer at all”). This circuit, however, has said that such complaints are protected. See EEOC v. Romeo Cmty. Schs., 976 F.2d 985, 989 (6th Cir. 1992).
owed (presumably so she only had to work ten minutes extra to make up for being late). Her manager said that staying fifteen minutes late that evening would be enough.
Second, after Webstaurant placed her on their performance improvement plan, Rogers met with Wilkerson and another supervisor. In that meeting, Rogers says she asked Wilkerson “in a tone” whether she was expected to do work on the plan outside of work hours. Id. at 5. Rogers alleged that Wilkerson responded to her in a “harsh tone.” Id.
Third, Rogers sent notes about this meeting to Wilkerson. Rogers said that she wanted to “ensure” that she had all the appropriate information before working on “self-reflection.” R. 1-3, Pg. ID 13. Buried in the notes, Rogers wrote that her “self-reflection” was to be “done on [her] own time.” R. 1-2, Pg. ID 10.
Fourth, Wilkerson reached out to Rogers after reading the notes because it appeared that Rogers had been working “outside of work hours,” and Wilkerson wanted “to give [her] time back for anything [she] ha[d] worked [on] beyond” the forty-hour work week. R. 1-3, Pg. ID 12–13. Rogers responded and said that she “did not log every evening [she] stayed late as [she] did not think it would be a concern” and sent Wilkerson some of the days and times that she had worked past her shift. Id. at 12.
In order to get past the motion to dismiss stage, these communications must show that Rogers has a plausible claim for relief. Fed. R. Civ. P. 8(a)(2), 12(b)(6); Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). But Rogers has no plausible claim because none of these alleged communications, if true, qualify as “fil[ing] a complaint” under the FLSA. The Supreme Court has said that the act of filing an FLSA complaint must contain “some degree of formality,” such that a reasonable employer would understand it “as an assertion of rights protected by the statute and a call for their protection.” Kasten, 563 U.S. at 14. Yet none of the alleged communications
had any amount of formality. Indeed, none of them even indicated that Rogers was complaining or used any synonym or similar expression.
Moreover, in reading Rogers’s depiction of these communications, it is not clear that Webstaurant could have known she had grievances or complaints at all. In her first communication, she mentions previously staying late as part of a proposed quid pro quo to excuse arriving to work tardy—something she was “happy” to do. R. 1, Pg. ID 3. Her second communication merely consisted of asking a question in a “tone that suggest[ed] she expected” overtime pay. Id. at 5. In her third, Rogers mentioned that she was planning on working on self- reflection outside of work—with no complaints. And her fourth communication explicitly said that she “did not think it would be a concern” to work late. R. 1-3, Pg. ID 12. While an employee need not explicitly mention the FLSA, she must do something to give fair notice that she is actually complaining about overtime or a lack of fair compensation, i.e. the core things the FLSA protects. Kasten, 563 U.S. at 14. Rogers’s vague, non-adversarial conversations about staying late are not sufficiently “serious occasion[s]” to be considered complaints under the FLSA. Id.; cf. Romeo Cmty. Schs., 976 F.2d at 989 (holding that an employee had filed an FLSA complaint where she “protest[ed]” to her employer and said they were “breaking some sort of law”).
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