Bride v. Goodleap, LLC

District Court, W.D. Missouri·Decided August 28, 2024·No. 4:24-cv-00054·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MISSOURI WESTERN DIVISION VENETIA BRIDE, ) ) Plaintiff, ) ) v. ) Case No. 4:24-cv-00054-RK ) GOODLEAP, LLC, ) ) Defendant. ) ORDER Before the Court is Defendant Goodleap, LLC’s (“Goodleap”) motion to compel arbitration. (Doc. 10.) The motion is fully briefed. (Docs. 11, 13, 17.) After careful consideration and for the reasons explained below, the Court ORDERS that Goodleap’s motion to compel arbitration is DENIED without prejudice. Background and Procedural Posture1 Venetia Bride (“Plaintiff” or “Mrs. Bride”) alleges, inter alia, that Goodleap “invaded her privacy by using or obtaining her credit reports in the context of allegedly financing a contract between her husband,” Mark Bride (“Mr. Bride”), and 816 Solar Pro for the installation of solar panels on their residential home.2 (Doc. 13 at 1.) On August 16, 2023, 816 Solar Pro sales representatives visited Mr. and Mrs. Bride’s home to discuss the benefits of solar-generated electricity. (Doc. 13-1 at ¶ 3.) On that date, Mr. Bride electronically signed a “PV Solar Design & Installation Agreement,” (“816 Solar Pro Contract”) with 816 Solar Pro for the design and installation of a PV solar system for the Bride’s residence. (Doc. 12-1.) Mr. and Mrs. Bride’s electronic signatures and initials appear on a financing agreement with Goodleap (“Goodleap Contract”), for the purchase of the 816 Solar Pro solar system, also purportedly signed on August 16, 2023. (Doc. 12-2.) Plaintiff disputes signing the Goodleap Contract. In a declaration attached to Plaintiff’s opposition to the motion to compel, Plaintiff acknowledges she was initially present

1 Because the parties have submitted evidence outside the pleadings corresponding to Goodleap’s motion to compel arbitration, the Court treats the motion akin to a motion for summary judgment, viewing the evidence and all reasonable inferences in the record in the light most favorable to Plaintiff as the non- moving party. Ballou v. Asset Mktg. Servs., LLC, 46 F.4th 844, 850-51 (8th Cir. 2022). 2 Mr. Bride and 816 Solar Pro are not parties to this case. for a conversation with 816 Solar Pro sales representatives on August 16, 2023, and states that she is “informed and believe[s] that at the end of” the discussion held at the Bride’s home on August 16, 2023, Mr. Bride “signed a contract for solar panels with 816 Solar Pro.” (Doc. 13-1 at ¶ 4-5.) However, Plaintiff states she “was not present for the signing and was not in the room when the discussion ended.” (Id. at ¶ 6.) Specifically in reference to the Goodleap Contract, Plaintiff states: On or about October 26, 2023, Goodleap sent a welcome email to my husband attaching a contract with different terms than the 816 Solar Pro Contract and allegedly bearing my signature. This was the first time that I saw the Goodleap Contract. I did not sign the Goodleap Contract, nor did I authorize anyone to use my signature on the Goodleap Contract.

(Id. at ¶ 7-8.) On October 27, 2023, a Goodleap employee called Plaintiff: [Goodleap employee]: Hi, this is Kim from Goodleap on a recorded line, and I’m calling for Mark. Is he available? Or Venetia? Mark or Venetia?

[Plaintiff]: You’re talking with Venetia. I’m in Arizona, and he’s up in Missouri.

[Goodleap employee]: Okay, that’s okay. I just wanted to go over the loan terms for your new solar from 816 Solar Pros. Is it good to go ahead and go over this with you?

[Plaintiff]: Sure.

[Goodleap employee]: Perfect. [Have] the solar panels been installed?

[Plaintiff]: Yes.

[Goodleap employee]: Perfect, alright. So, we emailed you a closing certificate. It lists all of the final terms of the loan on that document, and we emailed that to bride875@gmail.com.

[Plaintiff]: Okay, that’s Mark. I’ll give him a ring and let him know to look for it.

[Goodleap employee]: Okay, would you like me to also email you? I mean we can add you on here, also.

[Plaintiff]: Oh, it’s not necessary.

[Goodleap employee]: Okay, alright, that’s fine. [Plaintiff]: I think just keeping Mark on there [sic]. He dealt more with this project than me, um, he normally does, so I think he would be the best.

[Goodleap employee]: Okay, no worries. Can you confirm that you have a 25-year loan term?

[Plaintiff]: Uh, on our mortgage?

[Goodleap employee]: No, on your solar loan.

[Plaintiff]: I have no idea. Mark would be the person. I don’t know, I didn’t get to see the facts.

[Goodleap employee]: Oh, you didn’t?

[Plaintiff]: No.

[Goodleap employee]: Alright, well. This is the only phone number that I do have on file.

[Plaintiff]: That’s unusual.

[Goodleap employee]: I know, right.

[Plaintiff]: Because we both sat down with, I forgot his name. We both sat down with the salesperson and . . . after a while, I got up and walked away and let Mark, you know, make the final decision on it.

[Goodleap employee]: Okay, well, would you like me to enter his phone number and call him to go over this?

[Plaintiff]: Yeah, I think that would be best.

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Bride v. Goodleap, LLC, (W.D. Mo. 2024).

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