Bride v. Goodleap, LLC

CourtDistrict Court, W.D. Missouri
DecidedAugust 28, 2024
Docket4:24-cv-00054
StatusUnknown

This text of Bride v. Goodleap, LLC (Bride v. Goodleap, LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bride v. Goodleap, LLC, (W.D. Mo. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MISSOURI WESTERN DIVISION VENETIA BRIDE, ) ) Plaintiff, ) ) v. ) Case No. 4:24-cv-00054-RK ) GOODLEAP, LLC, ) ) Defendant. ) ORDER Before the Court is Defendant Goodleap, LLC’s (“Goodleap”) motion to compel arbitration. (Doc. 10.) The motion is fully briefed. (Docs. 11, 13, 17.) After careful consideration and for the reasons explained below, the Court ORDERS that Goodleap’s motion to compel arbitration is DENIED without prejudice. Background and Procedural Posture1 Venetia Bride (“Plaintiff” or “Mrs. Bride”) alleges, inter alia, that Goodleap “invaded her privacy by using or obtaining her credit reports in the context of allegedly financing a contract between her husband,” Mark Bride (“Mr. Bride”), and 816 Solar Pro for the installation of solar panels on their residential home.2 (Doc. 13 at 1.) On August 16, 2023, 816 Solar Pro sales representatives visited Mr. and Mrs. Bride’s home to discuss the benefits of solar-generated electricity. (Doc. 13-1 at ¶ 3.) On that date, Mr. Bride electronically signed a “PV Solar Design & Installation Agreement,” (“816 Solar Pro Contract”) with 816 Solar Pro for the design and installation of a PV solar system for the Bride’s residence. (Doc. 12-1.) Mr. and Mrs. Bride’s electronic signatures and initials appear on a financing agreement with Goodleap (“Goodleap Contract”), for the purchase of the 816 Solar Pro solar system, also purportedly signed on August 16, 2023. (Doc. 12-2.) Plaintiff disputes signing the Goodleap Contract. In a declaration attached to Plaintiff’s opposition to the motion to compel, Plaintiff acknowledges she was initially present

1 Because the parties have submitted evidence outside the pleadings corresponding to Goodleap’s motion to compel arbitration, the Court treats the motion akin to a motion for summary judgment, viewing the evidence and all reasonable inferences in the record in the light most favorable to Plaintiff as the non- moving party. Ballou v. Asset Mktg. Servs., LLC, 46 F.4th 844, 850-51 (8th Cir. 2022). 2 Mr. Bride and 816 Solar Pro are not parties to this case. for a conversation with 816 Solar Pro sales representatives on August 16, 2023, and states that she is “informed and believe[s] that at the end of” the discussion held at the Bride’s home on August 16, 2023, Mr. Bride “signed a contract for solar panels with 816 Solar Pro.” (Doc. 13-1 at ¶ 4-5.) However, Plaintiff states she “was not present for the signing and was not in the room when the discussion ended.” (Id. at ¶ 6.) Specifically in reference to the Goodleap Contract, Plaintiff states: On or about October 26, 2023, Goodleap sent a welcome email to my husband attaching a contract with different terms than the 816 Solar Pro Contract and allegedly bearing my signature. This was the first time that I saw the Goodleap Contract. I did not sign the Goodleap Contract, nor did I authorize anyone to use my signature on the Goodleap Contract.

(Id. at ¶ 7-8.) On October 27, 2023, a Goodleap employee called Plaintiff: [Goodleap employee]: Hi, this is Kim from Goodleap on a recorded line, and I’m calling for Mark. Is he available? Or Venetia? Mark or Venetia?

[Plaintiff]: You’re talking with Venetia. I’m in Arizona, and he’s up in Missouri.

[Goodleap employee]: Okay, that’s okay. I just wanted to go over the loan terms for your new solar from 816 Solar Pros. Is it good to go ahead and go over this with you?

[Plaintiff]: Sure.

[Goodleap employee]: Perfect. [Have] the solar panels been installed?

[Plaintiff]: Yes.

[Goodleap employee]: Perfect, alright. So, we emailed you a closing certificate. It lists all of the final terms of the loan on that document, and we emailed that to bride875@gmail.com.

[Plaintiff]: Okay, that’s Mark. I’ll give him a ring and let him know to look for it.

[Goodleap employee]: Okay, would you like me to also email you? I mean we can add you on here, also.

[Plaintiff]: Oh, it’s not necessary.

[Goodleap employee]: Okay, alright, that’s fine. [Plaintiff]: I think just keeping Mark on there [sic]. He dealt more with this project than me, um, he normally does, so I think he would be the best.

[Goodleap employee]: Okay, no worries. Can you confirm that you have a 25-year loan term?

[Plaintiff]: Uh, on our mortgage?

[Goodleap employee]: No, on your solar loan.

[Plaintiff]: I have no idea. Mark would be the person. I don’t know, I didn’t get to see the facts.

[Goodleap employee]: Oh, you didn’t?

[Plaintiff]: No.

[Goodleap employee]: Alright, well. This is the only phone number that I do have on file.

[Plaintiff]: That’s unusual.

[Goodleap employee]: I know, right.

[Plaintiff]: Because we both sat down with, I forgot his name. We both sat down with the salesperson and . . . after a while, I got up and walked away and let Mark, you know, make the final decision on it.

[Goodleap employee]: Okay, well, would you like me to enter his phone number and call him to go over this?

[Plaintiff]: Yeah, I think that would be best.

(Doc. 24-1, Plaintiff call at 0:19 – 2:27.) Also on October 27, 2023, another Goodleap employee called Mr. Bride. The Goodleap employee confirmed Mr. Bride’s identity and told Mr. Bride that the purpose of the call was “to go over” the terms of the Goodleap Contract. (Doc. 24-1, Mr. Bride Oct. 27 call at 0:57 – 1:30.) After a few questions, the Goodleap employee asked Mr. Bride: “And, I do see that we have a co- borrower on the loan here as well. Can you confirm her name for me, please?” (Id. at 1:30 – 3:12.) Mr. Bride replied, “Yes, Venetia Bride.” (Id.) The Goodleap employee asked for “good” contact information for Mrs. Bride, and Mr. Bride told the employee: “For whatever reason you all are calling her phone instead of mine. . . . I would prefer you all contact me regarding anything solar.” (Id.) Mr. Bride spoke with another Goodleap employee by phone on October 31, 2023, to report a discrepancy discovered between the Goodleap Contract terms and the representations made by the 816 Solar Pro sales representative to him on August 16, 2023. During the call, he stated: “So anyway, the bottom line is, is we were told one thing and you know, I [previously] told [a Goodleap employee about] this and he didn’t sound real happy about it, but I wanted to check with my wife to see if any of that sounded familiar and she said, ‘Absolutely not, because we would not agree to 222 bucks [sic] a month.’” (Doc. 24-1, Mr. Bride Oct. 31 call at 5:42.) The Goodleap Contract contains an Arbitration Agreement, which provides that “all claims and disputes arising out of or relating to [the Goodleap Contract] shall be resolved by binding arbitration.” (Doc. 12-2 at 12.) Further: “The arbitrator shall also decide any issues relating to the making, validity, enforcement, or scope of this arbitration agreement, arbitrability, defenses to arbitration including unconscionability, or the validity of the jury trial, class action or representative waivers (collectively, “arbitrability” issues).” (Id) Plaintiff’s electronic signature appears on the Goodleap Contract five times, and her initials appear four times. (Id.) According to the DocuSign Certificate of Completion, Mr. Bride viewed the contract at 9:56 a.m. and he signed it at 10:06 a.m.; Plaintiff viewed the contract at 10:07 a.m. and she signed it at 10:08 a.m. (Doc. 12-3 at 2.) During an evidentiary hearing on this motion,3 Goodleap’s counsel represented to the Court that Mr. and Mrs. Bride electronically signed the Goodleap Contract on 816 Solar Pro’s device while the sales representatives were in their home.

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Cite This Page — Counsel Stack

Bluebook (online)
Bride v. Goodleap, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bride-v-goodleap-llc-mowd-2024.