Breanna Johnson v. The PNC Financial Services Group, Inc. d/b/a PNC Bank

District Court, E.D. Pennsylvania·Decided August 12, 2026·No. 2:24-cv-05283·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

BREANNA JOHNSON, Plaintiff, Civil No. 24-5283

v.

THE PNC FINANCIAL SERVICES GROUP, INC. d/b/a PNC BANK, Defendant.

MEMORANDUM Costello, J. August 12, 2026 Plaintiff Breanna Johnson was employed by Defendant PNC Financial Services Group. In response to a series of complaints about her work performance, Defendant warned Plaintiff that she needed to make certain improvements. Shortly thereafter, Plaintiff requested, and Defendant granted, medical leave under the Family and Medical Leave Act, 29 U.S.C. § 2601, et seq. (“FMLA”). Two days into her leave, Plaintiff mass deleted all of her work emails. According to Plaintiff, she did this to thwart her manager’s efforts to use her work to transition her responsibilities to other employees while Plaintiff was on leave. After an HR investigation, Defendant determined that Plaintiff’s email deletion violated two company policies. Defendant accordingly terminated Plaintiff. Plaintiff now brings this action for retaliation and interference under the FMLA. Defendant moves for summary judgment on both claims. For the reasons that follow, the Court will grant Defendant’s motion. I. BACKGROUND1 A. Plaintiff’s Job Performance & the Verbal Warning Plaintiff Breanna Johnson worked for Defendant PNC Financial Services Group as a Trust Real Estate Advisor II (“TREA II”). ECF No. 15-25 ¶ 1. She held this position between

November 9, 2020 and June 28, 2024. Id. As a TREA II, Plaintiff worked with Defendant’s fiduciary advisors to manage real estate properties in the mid-Atlantic which were held in trusts or estates, including trusts benefiting minors and individuals with disabilities. Id. ¶ 8. “In this role, Plaintiff was responsible for all aspects of property management, such as bill-paying, landscaping, maintenance, repairs, utilities, insurance[,] and whatever else the properties required.” ECF No. 15-1 at 2 (citing ECF No. 15- 25 ¶ 9). Plaintiff was also responsible for conducting annual inspections that required her to physically visit the various properties she managed and to directly interact with clients and relatives of clients. ECF No. 15-25 ¶¶ 10-11. Plaintiff reported to Director of Trust Real Estate Emily Mogen. Id. ¶¶ 2-3. When any

TREAs took leave or time off, Mogen would access their files and emails to coordinate a coverage plan for their properties. Id. ¶ 13. In May and June of 2024, Mogen received multiple complaints about Plaintiff from both clients and coworkers. Id. ¶ 39. These complaints accused Plaintiff of failing to pay bills on time, complete projects for certain properties, and communicate with clients and management. Id. ¶ 41. As a result of these complaints, Mogen issued a verbal warning to Plaintiff on June 14,

1 Unless indicated otherwise, facts cited throughout this section are undisputed. Plaintiff generally disputes characterizations of documents cited by Defendant but does not dispute the authenticity or admissibility of the underlying documents or the facts contained therein. See generally ECF No. 17-2. 2024. Id. ¶ 42. Mogen advised Plaintiff that she needed to improve her “communication and follow-up with partners, co-workers, and clients; communication to manager regarding time out of office . . . and timely escalations to management.” Id. ¶ 44 (cleaned up). Mogen also reminded Plaintiff that she was expected to complete her annual inspections and “perform at the

level of a TREA II” by more proactively managing her portfolio. Id. ¶¶ 45-46. After Mogen delivered the verbal warning, Plaintiff called HR and accused Mogen of retaliating against her. Id. ¶ 47. She specifically alleged that the verbal warning was issued in retaliation for a prior complaint Plaintiff lodged about a racially insensitive remark made by the mother of a beneficiary of a trust with a property managed by Plaintiff. Id. ¶¶ 30-38, 47. B. Plaintiff’s Mass Deletion of Her Work Emails The following week, Mogen and Plaintiff had a meeting scheduled to discuss follow-up issues related to the verbal warning. Id. ¶ 48. Plaintiff declined the meeting at the last minute, and Mogen could not reach her. Id. After consulting HR about how to proceed, Mogen called Plaintiff. Id. ¶¶ 49-50. Plaintiff picked up, told Mogen to “speak with HR,” then hung up the

phone. Id. ¶ 51.2 Mogen subsequently learned that Plaintiff applied for FMLA leave on June 18, 2024. Id. ¶¶ 48, 52. Consistent with standard practice, Mogen began taking steps to transition Plaintiff’s portfolio to other TREAs while Plaintiff was on leave. Id. ¶ 52. This included Mogen accessing Plaintiff’s work email. Id. ¶ 53. When Mogen logged into Plaintiff’s work email on June 20th, Plaintiff’s emails had been entirely deleted. Id. ¶ 55. Plaintiff admitted that she was the one who deleted all her work

2 Plaintiff does not dispute that she told Mogen to speak to HR, but disputes that she hung up immediately after that remark. See ECF No. 17-2 ¶ 51(a). emails. Id. ¶ 58. Defendant’s IT department was able to recover the deleted messages. But had IT not been able to do so, Plaintiff “would have crippled [Defendant’s] ability to manage the 35- 40 properties in Plaintiff’s portfolio.” ECF No. 15-1 at 6; see also ECF No. 15-25 ¶ 65; ECF No. 15-15 ¶ 11. Mogen promptly escalated the situation to her manager and to HR. ECF No. 15-25

¶¶ 64-66. C. The HR Investigation HR received notice of Plaintiff’s earlier retaliation complaint against Mogen and of Plaintiff’s email deletion at the same time and investigated both incidents. Id. ¶ 67. HR concluded that Plaintiff’s retaliation complaint was unfounded. The investigation found that Mogen issued a verbal warning to Plaintiff “solely because of the performance issues” Mogen described “and not from any retaliatory motive.” Id. ¶ 73. During HR’s investigation into the email deletion incident, Plaintiff admitted that she deleted her emails. Id. ¶¶ 74-75. Plaintiff explained that she “emptied [her] emails out” because she “wanted [Mogen] to start from ground zero” and “to have to work for it” because “if

[Mogen] was unhappy with [Plaintiff’s] work, there was no need to use [it].” Id. ¶¶ 57-58. HR recommended terminating Plaintiff’s employment, a decision with which Mogen, Mogen’s manager, and an additional manager agreed. Id. ¶¶ 75-78. HR and management decided that termination was appropriate because Plaintiff’s conduct violated Defendant’s explicit policy against removing or destroying company property, including work emails. Id.; see also id. ¶ 18 (setting forth Defendant’s “Use of Corporate Property” policy). HR and management also believed that Plaintiff’s conduct violated Defendant’s Fidelity Bonding policy, which provides that employees must be “truthful and honest at all times when working for and/or representing [Defendant].” Id. ¶ 79; see also id. ¶ 17 (setting forth Defendant’s “Fidelity Bonding” policy). The HR investigation concluded that Plaintiff’s deletion of emails demonstrating her poor performance, such as emails showing past-due bills and complaints about Plaintiff’s lack of responsiveness, demonstrated dishonesty in violation of the Fidelity Bonding policy.3 Id. ¶ 79. HR called Plaintiff on June 28th and informed her she

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Breanna Johnson v. The PNC Financial Services Group, Inc. d/b/a PNC Bank, (E.D. Pa. 2026).

Breanna Johnson v. The PNC Financial Services Group, Inc. d/b/a PNC Bank (Breanna Johnson v. The PNC Financial Services Group, Inc. d/b/a PNC Bank) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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