Brayman v. Keypoint Government Solutions, Inc.

CourtDistrict Court, D. Colorado
DecidedMarch 31, 2022
Docket1:18-cv-00550
StatusUnknown

This text of Brayman v. Keypoint Government Solutions, Inc. (Brayman v. Keypoint Government Solutions, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Colorado primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Brayman v. Keypoint Government Solutions, Inc., (D. Colo. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Judge William J. Martínez

Civil Action No. 18-cv-0550-WJM-NRN

RACHEL BRAYMAN, DANA McCARTHY, and ADRIANA PONCE, individually and on behalf of all other similarly situated individuals,

Plaintiffs,

v.

KEYPOINT GOVERNMENT SOLUTIONS, INC., a Delaware corporation,

Defendant.

ORDER ON PENDING MOTIONS

Plaintiffs Rachel Brayman, Dana McCarthy, and Adriana Ponce (collectively, “Plaintiffs”) bring this action against Defendant KeyPoint Government Solutions, Inc. (“KeyPoint”) for alleged violations of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §§ 201 et seq., and violations of California law. (ECF No. 271.) Plaintiffs’ FLSA and California law claims concern KeyPoint’s alleged failure to properly compensate a certain class of employees for overtime hours worked, as well as other employment and wage violations. (Id. ¶¶ 44–75.) This matter is before the Court on the following motions: 1. KeyPoint’s Motion to Clarify the Court’s Order Denying its Motion to Compel Arbitration (“Motion to Clarify”) (ECF No. 301); 2. KeyPoint’s Amended Motion for Decertification (“Motion to Decertify”) (ECF No. 353); 3. Plaintiffs’ Amended Motion for Final Certification of the FLSA Collective (“Motion to Certify Collective Action”) (ECF No. 356); and 4. Plaintiffs’ Amended Motion for Rule 23 Class Certification (“Motion to Certify Class Action”) (ECF No. 355). For the reasons explained below, the Motion to Clarify is granted in part and denied in part, the Motion to Decertify is denied, and the Motion to Certify Collective

Action and the Motion to Certify Class Action are granted. I. BACKGROUND1 A. Factual Background KeyPoint provides investigative services to federal government agencies, including the Office of Personnel Management. (ECF No. 353 at 4; ECF No. 356 at 4.) Plaintiffs, who worked as field investigators (“FIs”), operated remotely from their homes around the country and were classified as hourly, non-exempt employees. (ECF No. 353 at 4; ECF No. 356 at 4, 11.) The FIs work in geographic regions and are managed by Field Managers (“FMs”), who oversee the performance of the FIs in their geographic area. (ECF No. 353 at 4; ECF No. 356 at 4.) The FIs who are part of this lawsuit as

Plaintiffs worked in more than 32 different states and under the supervision of approximately 111 different FMs. (ECF No. 353 at 4.) 1. FI Job Functions As FIs, Plaintiffs performed the same core job tasks, including interviewing subjects of an investigation, sources familiar with the subject, pulling records, and producing reports of investigation. (ECF No. 356 at 4.) These investigative reports are

1 All citations to docketed materials are to the page number in the CM/ECF header, which sometimes differs from a document’s internal pagination. This factual summary is taken from the parties’ briefs and supporting exhibits. subject to quality review conducted by KeyPoint’s centralized Review Department. (Id. at 5.) Work assignments for FIs are made by KeyPoint’s logistics analysts. (ECF No. 353 at 5; ECF No. 356 at 5.) Each task has an associated “source unit” value, which would be credited to the FI upon completing the task. (ECF No. 353 at 5; ECF No. 356

at 5.) KeyPoint has assigned the same source unit value to each investigative task, which incorporates the “presumed amount of effort required to complete an item.” (ECF No. 356 at 10; ECF No. 335-7 at 5.) The number of source units each FI is expected to complete in a given week is dependent on the number of hours he or she devotes to field work in that week, where he or she works, and his or her level. (ECF No. 353 at 5.) FIs are ranked Level 1 through 6 depending on their experience and are classified as “metro” or “non-metro” depending on their geographic location. (ECF No. 356 at 9.) For example, a Level I FI in a metropolitan area is expected to complete 17 source units during a workweek in

which the FI recorded 40 field work hours (working at a rate of 0.425 source units per hour), and the task of conducting and compiling a report of a subject interview is work 3.5 source units. (ECF No. 353 at 5.) Because a metro Level I is expected to produce 0.425 source units per hour work, a FI may be listed as underperforming if he or she takes additional hours to complete source units. (ECF No. 334-7 at 3.) Pursuant to the Manual Assignment Guidelines, “[a]ll [FIs] should be assigned to 100% capacity of their 8[-]week average . . . .” (ECF No. 356 at 5 (citing ECF No. 334 at 8).) Because FIs work out of their homes and in the field, FIs individually determine when to perform their work assignments and how to organize their workday activities. (ECF No. 353 at 5; ECF No. 356 at 6.) Nonetheless, KeyPoint advised FIs that they should be working the “core days” of Monday through Friday. (ECF No. 356 at 7 (citing ECF No. 334-3 at 3).) FIs at each level are subject to the same three performance metrics: (1) productivity; (2) timeliness; and (3) quality. (ECF No. 356 at 10; ECF No. 334-7 at 2.)

2. KeyPoint’s Training & Policies After being hired, FIs typically undergo six weeks of training on KeyPoint policies and processes, including investigative techniques and best practices for time management and the organization of work. (ECF No. 353 at 4.) In training, KeyPoint instructs the FIs that all time worked must be recorded and that “submitting the[ir] timesheet . . . certifies that all entries are correct as entered and that all time is reported as required.” (Id. (citing ECF No. 332-4 at 69).) This training is consistent with policies set forth in KeyPoint’s Employee Handbook, which provides: As a reminder, each and every KeyPoint employee has an obligation to accurately record all time worked each and every day. All overtime must be approved in advance and in writing by a manager and will be paid in accordance with federal and state law. Each time employees sign their timecard it is verification that all information reported is complete and accurate. Failing to record all time worked is timecard fraud and is reportable to government agencies as an integrity violation which could jeopardize any security clearance.

Non-exempt employees are prohibited from working “off the clock” (i.e., without reporting the time worked). When an employee receives his/her paycheck, he/she should verify immediately that working time was recorded accurately and that he/she was paid correctly for all hours worked[].

When an employee works, he/she must report all time worked. Non-exempt employees should not work any time that is not authorized by their supervisors. Do not start work early, finish work late, work during a meal break, or perform any other extra or overtime work unless directed to do so. If an employee has any questions about when or how many hours he/she is expected to work, he/she should contact his/her supervisor.

It is a violation of our policy for anyone to instruct or encourage another employee to work “off the clock,” to incorrectly report hours worked, or to alter another employee’s time records. If anyone directs or encourages an employee to incorrectly report his/her hours worked, or to alter another employee’s time records, please report the incident immediately to the appropriate supervisor or to Human Resources.

(ECF No. 332-19 at 10–11 (emphasis in original).) Moreover, FIs signed weekly timesheets certifying that “[m]y timesheet is a legal document. By saving this timesheet I agree that I have accurately reported and recorded all hours worked. Failure to do so and/or working overtime without proper authorization may result in discipline up to an including termination.” (ECF No. 332-22 at 2.) 3.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

General Telephone Co. of Southwest v. Falcon
457 U.S. 147 (Supreme Court, 1982)
Hoffmann-La Roche Inc. v. Sperling
493 U.S. 165 (Supreme Court, 1990)
Nationwide Mutual Insurance v. Darden
503 U.S. 318 (Supreme Court, 1992)
Amchem Products, Inc. v. Windsor
521 U.S. 591 (Supreme Court, 1997)
Monreal v. Runyon
367 F.3d 1224 (Tenth Circuit, 2004)
Shook v. El Paso County
386 F.3d 963 (Tenth Circuit, 2004)
Wal-Mart Stores, Inc. v. Dukes
131 S. Ct. 2541 (Supreme Court, 2011)
Rimbert v. Eli Lilly and Co.
647 F.3d 1247 (Tenth Circuit, 2011)
Rex v. Owens
585 F.2d 432 (Tenth Circuit, 1978)
Tabor v. Hilti, Inc.
703 F.3d 1206 (Tenth Circuit, 2013)
Brinker Restaurant Corp. v. Superior Court
273 P.3d 513 (California Supreme Court, 2012)
Hesse v. Sprint Corp.
598 F.3d 581 (Ninth Circuit, 2010)
Falcon v. Starbucks Corp.
580 F. Supp. 2d 528 (S.D. Texas, 2008)
Bell v. PNC Bank, National Ass'n
800 F.3d 360 (Seventh Circuit, 2015)
LaFleur v. Dollar Tree Stores, Inc.
30 F. Supp. 3d 463 (E.D. Virginia, 2014)
Torres-Vallejo v. CreativExteriors, Inc.
220 F. Supp. 3d 1074 (D. Colorado, 2016)
Trevizo v. Adams
455 F.3d 1155 (Tenth Circuit, 2006)
Menocal v. GEO Grp., Inc.
882 F.3d 905 (Tenth Circuit, 2018)

Cite This Page — Counsel Stack

Bluebook (online)
Brayman v. Keypoint Government Solutions, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/brayman-v-keypoint-government-solutions-inc-cod-2022.