Branum v. Orscheln Farm and Home, LLC

CourtDistrict Court, E.D. Oklahoma
DecidedMay 19, 2021
Docket6:18-cv-00281
StatusUnknown

This text of Branum v. Orscheln Farm and Home, LLC (Branum v. Orscheln Farm and Home, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Oklahoma primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Branum v. Orscheln Farm and Home, LLC, (E.D. Okla. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF OKLAHOMA

TERRY BRANUM, ) ) Plaintiff, ) ) v. ) Case No. CIV-18-281-KEW ) ORSCHELN FARM AND HOME, LLC, ) ) Defendant. )

OPINION AND ORDER

This matter comes before the Court on Defendant Orscheln Farm and Home, LLC’s Motion for Summary Judgment (Docket Entry #58). Upon review and consideration of the filings of the parties, this Court renders the following ruling. The undisputed facts show Plaintiff was hired by Defendant in 1995 as a cashier/salesclerk. In 2000, Plaintiff was promoted to a department head, the position she held at the time of her termination in October of 2017. For several years of her employment with Defendant, Michael Adcock (“Adcock”) served as store manager and Plaintiff’s supervisor. Plaintiff, an individual over forty, testified that prior to her termination, Adcock and other co-workers made comments about her age. She contends that on one occasion Adcock took a telephone call and indicated the caller “wanted the old lady.” When questioned further, however, Plaintiff testified she did not know if Adcock was merely repeating what the caller said, but Adcock did not make the reference on any other occasion. She also testified Adcock referenced her age “in a condescending way” when he suggested she unload a box instead of lifting it and made comments when she was unable to pick up large boxes of clothing that “if you can’t do your job maybe it’s time for you to retire.”

She testified he made weekly references to her retiring and on one occasion when she complained about her back hurting, Adcock said that “maybe your age is getting to you.” Adcock denies making the comments to Plaintiff. Plaintiff testified that other employees also made comments about her age. She testified her co-worker Michael Haney (“Haney”) called her “granny grump.” She described her relationship with Haney as “good” and agreed she had a joking-type relationship with him. She did not believe Haney had ill will toward her when using the name. Haney testified he used the nickname after he heard Plaintiff’s husband use it. Plaintiff testified her husband sometimes called her “granny.” She also testified that younger

employees repeatedly asked her when she planned to retire. She did not testify, however, that they asked so they could take over her position. Plaintiff further testified Adcock gave the younger employees more desirable job duties that she “possibly” could perform. The employees would say it was “probably because of her age.” Plaintiff never reported any of the comments or actions to Defendant. During the last few years of her employment with Defendant, Plaintiff received a handful of write ups and customer complaints. In July of 2015, she received a disciplinary write up from Adcock related to a customer complaint that she would not provide a refund without a receipt. Defendant’s refund policy did not require a

receipt, only approval by a manager. Plaintiff called Adcock, and after telling her to do the return, Plaintiff still questioned doing the return. Plaintiff had told customers in the past they could not return items without a receipt. She was reminded of the policy on several occasions. A later statement by the assistant manager indicated that when Plaintiff was talking about the customer and the complaint, she referenced the customer being a “black” woman. This caused concern that Plaintiff refused to do the refund because the customer was African American. In the write up, Plaintiff was warned that if she continued not to follow the refund policy, it could result in further disciplinary action and would result in termination.

In August of 2015, a customer called customer service and reported to Debi Wybert (“Wybert”), a customer service representative located at Defendant’s corporate office, that Plaintiff had a “weird attitude” and was rude to him when he came into the store. The customer believed it was because he was black. The customer initially reported his concern to Adcock, who told the customer to report it through the corporate office. After receiving the complaint, Wybert sent an email to Lynee Miller (“Miller”), Defendant’s Director of Human Resources. At Miller’s request, Adcock followed up with the customer regarding the complaint. The customer explained he had already asked Plaintiff for help, but when other customers came in the store, she waited

on them instead. He asked for Plaintiff to get a manager, and she acted like she would not. He then left the store. Plaintiff did not receive a written disciplinary write up regarding the complaint, but it was discussed with her. Plaintiff received a write up on December 22, 2016, signed by assistant manager Dawnyell McKinney. It referenced a previous write up for attendance, and Plaintiff’s sharing of inaccurate disciplinary information with a co-worker. It stated that Plaintiff admitted to sharing the inaccurate information and warned her that she must “share honest and accurate information.” If there was a reoccurrence of the behavior, the consequence would include disciplinary action, including termination. Plaintiff

refused to sign the write up, claiming it was inaccurate, but she acknowledged in her testimony that Defendant believed she was dishonest, with respect to that particular write up. On September 22, 2017, Plaintiff reported Adcock to Defendant’s Loss Prevention Department for performing what she believed was an improper employee return. On September 25, 2017, Plaintiff received a disciplinary write up from Adcock when she failed to complete the task of hanging bibs. She was asked to hang all bibs, and she did not do so. The consequence listed for a reoccurrence was disciplinary action or termination. Although Plaintiff does not dispute that she failed to hang all the bibs, she refused to sign the write up and disagrees that she was

insubordinate. Plaintiff testified that she believed her report of Adcock to Loss Prevention could have had something to do with her September 25, 2017 write up and her termination. On October 6, 2017, Wybert received another customer complaint by telephone regarding Plaintiff. She sent an email, wherein she reported to Miller, and district manager David Broyles (“Broyles”), as well as copying her supervisor, that “[c]ustomer Jason Smith . . . said he was in the Okmulgee store (last week). Terri an[] older lady called some people ‘ni**ers’ after they left the store. He said he was very uncomfortable.” Upon notification of the customer complaint and in accordance with usual procedure, Miller requested that Adcock follow up with the customer to verify

the complaint. Adcock called the customer number provided to Wybert. It was not the correct number. Adcock testified that within a few minutes of his call, the customer called back. The customer had given customer service another number because he wanted to remain anonymous. He told Adcock his name was Jason at one point and then Aaron at another, and he used the last name of Smith. Based on their conversation, Adcock believed he recognized the customer as Aaron, and he was a frequent customer. His voice sounded familiar to Adcock, and the customer described himself by saying he was in the store during the prior week and Adcock helped him with fencing. After speaking with Smith on the telephone, Adcock sent an

email dated October 10, 2017, to Miller reporting his conversation with the customer. Smith explained to Adcock that two African American males, one older and one younger, were in line behind him when Plaintiff checked him out. After he paid, Smith decided to look at another item near the register. After the two African American customers paid and exited the store, Smith heard Plaintiff say, “damn ni**ers.” He did not see anyone else around and left the store.

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Branum v. Orscheln Farm and Home, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/branum-v-orscheln-farm-and-home-llc-oked-2021.