Bolton v. Sprint/United

Court of Appeals for the Tenth Circuit·Decided March 6, 2007·No. 06-3042·Unpublished

Opinion

F I L E D

United States Court of Appeals Tenth Circuit

UNITED STATES CO URT O F APPEALS March 6, 2007

FO R TH E TENTH CIRCUIT Elisabeth A. Shumaker Clerk of Court

JA M ES B OLTO N , Plaintiff-Appellant,

v. No. 06-3042 (D.C. No. 04-CV-2156-CM )

SPR IN T/U N ITED M A N A G EM ENT (D . Kan.)

C OM PA N Y ,

Defendant-Appellee.

OR D ER AND JUDGM ENT *

Before HO LM ES, M cKA Y, and BROR BY, Circuit Judges.

Plaintiff James Bolton appeals from the district court’s entry of summary judgment in favor of defendant Sprint/United M anagement Company (Sprint) on M r. Bolton’s claim of employment discrimination under the Age Discrimination in Employment Act, 29 U.S.C. §§ 621-634 (ADEA). W e have jurisdiction under 28 U.S.C. § 1291 and affirm.

*

After examining the briefs and appellate record, this panel has determined unanimously that oral argument would not materially assist the determination of this appeal. See Fed. R. App. P. 34(a)(2); 10th Cir. R. 34.1(G). The case is therefore ordered submitted without oral argument. This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent w ith Fed. R. App. P. 32.1 and 10th Cir. R. 32.1.

I. Background

M r. Bolton was born on February 5, 1953, and began working for Sprint’s predecessor in 1987 as a software engineer II. In 1990, he began working part-time on the Access Request M anagement System (ARM S), an on-line system that field representatives use to enter service requests. In 1993, he began working full time on the ARM S team. M r. Bolton worked on that team until his discharge in October 2003.

During the course of his employment, M r. Bolton received performance evaluations by his manager for each performance year. For performance years 1990 through 1998, he received generally favorable overall ratings of “proficient,” “above expectations,” or “fully met expectations.” He was promoted to software engineer III (SE III) in 1995 by his manager, Betty M athis, although against her better judgment. Aplt. App., Vol. I at 114, ¶ 9. M r. Bolton received pay raises each year from 1990 through 1997.

The reviews for performance years 1996 and 1998, however, were not without some comment on M r. Bolton’s performance problems. Despite rating him as “fully satisfactory” (a middle rating of “3” on a scale of “1” to “5,” w ith “5” being the lowest) for performance year 1996, M s. M athis rated him as “improvement needed” in the areas of leadership, management, and personal effectiveness, id. at 113, ¶ 5; id. at 244. She based her appraisal of his weaknesses on her observation that he had a difficult time grasping new tasks,

took longer than average to perform a task, had very weak analytical skills, lacked an understanding of basic ARM S business functions despite the length of time he had worked on the ARM S team, and was either very conservative or lacking in self-confidence in decision-making skills. Id. at 113, ¶ 7.

Sue Goodwin took over as manager of the ARM S team in M arch 1998 and became M r. Bolton’s direct supervisor. W hen she met with M r. Bolton in early 1999 to discuss his 1998 performance, she explained that although he was dedicated, tried hard, and was well-liked, he was not performing at the level of an SE III for a number of reasons, including his inability to provide technical guidance to less experienced engineers, his need for continuous guidance on how to solve most production problems, his difficulty writing adequate technical specifications, and his lack of organization. Id. at 339. Despite considering a rating of “4,” M s. Goodwin gave him the higher rating of “3” but did not award a merit-based pay increase. Id. at 341. M s. Goodwin again rated him as a “3” for 1999. Id. at 257.

Thereafter, M s. Goodwin solicited and received comments from team leads under whom M r. Bolton worked that reiterated many of the same performance shortcomings M s. M athis and M s. Goodwin had noted. These problems caused Larry Reeves, one of M r. Bolton’s team leads, to give him the easiest tasks in order to avoid spending time fixing errors. Id. at 306:9-17. W hen M s. Goodwin met again with M r. Bolton in July 2000, she indicated that his need for

continuous, substantial support should not be required of an SE III with as many years experience on the same system. Id. at 356. For performance year 2000, M s. Goodwin again rated M r. Bolton a “3,” “fully met expectations,” noting that he w as a team player and completed his assignments but continued to require assistance from other team members. Id. at 267. M r. Bolton received another pay increase.

Sprint employed two rating systems for performance year 2001, the old system under which it awarded a formal numerical rating and a new, letter-based system under which it aw arded an “advisory rating” of M ost effective (M ), Highly effective (H), Effective (E), Improvement needed (I), or Substantial Improvement needed (SI). Sprint directed its managers to use a bell curve system and classify a certain percentage of employees at each of the advisory levels, with the largest percentage, 40% , rated “E.” M r. Bolton was rated a “3” on the formal scale (“fully met expectations”), id. at 279, an “E” on the advisory scale, and received a pay increase.

For performance year 2002, Sprint used only a four-tiered letter-based scale, M ost effective (M ), Highly effective (H), Very effective (V), or Less effective (L), and Sprint again employed the bell curve system. M s. Goodwin received additional reports from other ARM S team members concerning M r. B olton’s performance problems, which were similar to those described above. She rated him an “L” and wrote that he takes longer to accomplish tasks than any

other SE III on the ARM S team despite being the longest-tenured member. Id. at 293-94.

In January and February 2003, Shelly Becker was M r. Bolton’s team lead and gave him two project evaluations. Although she found M r. Bolton to be a conscientious worker who did whatever was needed to meet deadlines, she stated that he needed to have greater self-confidence and provide quicker code turnaround, and that he struggles with many areas of ARM S. Id. at 369-70, 372-73.

In M arch 2003, Sprint added a layer of supervision to the ARM S team between M s. Goodwin and the team members, and M s. Becker became M r. Bolton’s supervisor. M s. Becker testified that while she w as M r. Bolton’s supervisor, no one on the ARM S team took consistently longer to complete tasks than M r. Bolton did. Id. at 166:3-6.

In M ay 2003, M s. Goodwin conducted an informal assessment of M r. Bolton’s knowledge and skills and, more specifically, his demonstration of “Sprint Dimensions.” A mong the factors identified as Sprint Dimensions were (1) Leadership, and (2) Personal Effectiveness. M r. Bolton received the same poor score in both areas— a “4,” which was one step from the bottom of a five-point scale. Approximately one month later, M s. Becker conducted a similar informal assessment of all of the members of the ARM S team. As to Leadership

and Personal Effectiveness, M r. Bolton fared no better on M s. Becker’s assessment; as to both, he received a “4.” 1 In late M ay 2003, Patricia M itchell, then fifty-eight years old, evaluated M r. Bolton’s performance on a project she led. Although omitted from her initial written evaluation, M s. M itchell eventually documented certain performance problems that she had only discussed with M r. Bolton, in order to address the

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