Blank v. Nationwide Corporation

District Court, S.D. Ohio·Decided September 9, 2020·No. 2:19-cv-00018·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO EASTERN DIVISION GREGGORY BLANK,

Plaintiff CASE NO. 2:19-cv-00018-JLG-CMV

v. Judge James L. Graham

NATIONWIDE CORPORATION, Magistrate Judge Chelsey M. Vascura et al.,

Defendants.

OPINION AND ORDER This matter is before the Court on the Motion for Summary Judgment as to Plaintiff’s Claims on Behalf of Defendant Nationwide Mutual Insurance Company (“Nationwide”) and Individually Named Defendants Penwell and Glinski (collectively, “Defendants”). (ECF No. 41.) For the reasons that follow, Defendants’ motion is GRANTED. I. BACKGROUND Plaintiff Greggory Blank, with the assistance of counsel, brings this action against his former employer, Defendant Nationwide and two of his former subordinate managers, Defendants Devin Penwell and Laura Glinski. Plaintiff asserts several claims for: 1) reverse discrimination (Defendant Nationwide); 2) retaliation (Defendant Nationwide); 3) violation of Ohio public policy (Defendant Nationwide); 4) disability discrimination (Defendant Nationwide); 5) defamation (Defendants Penwell and Glinski); 6) age discrimination (Defendant Nationwide); 7) intentional interference with employment relationship (Defendants Penwell and Glinski); 8) hostile work environment (Defendant Nationwide); and 9) FMLA interference with rights (Defendant Nationwide). Plaintiff began his employment with Nationwide in 2010 and was promoted to Associate Director of Specialty Material Damage Claims in 2014. (Blank Dep. 29, ECF No. 43.) In his Associate Director role, Mr. Plaintiff supervised six claims managers, including Defendants Penwell and Glinski. (Id. at 54–55.) On February 28, 2018, Defendants Penwell and Glinski were discussing Defendant Penwell’s upcoming jury duty. (Defs.’ Ex. D, Penwell Dep. 124, ECF No. 41-1; Blank Dep. 93–

95.) Plaintiff interjected with a story about jury duty. (Id.) The parties offer differing accounts of Plaintiff’s story. Plaintiff claims he said that to avoid jury duty, all one had to do was “show up and ask, ‘Okay, where are these people you want me to hang?’” (Blank Dep. 94–95), whereas Defendants Penwell and Glinski claim he replaced “these people” with a highly offensive racial slur (Defs.’ Ex. F, Anand Dep. Ex. 47, ECF No. 41- 1 at 555.) Whatever the content of Plaintiff’s story, the parties agree that his remarks offended Defendant Penwell. (Blank Dep. 95, 102.) Soon after, Defendant Penwell reported Plaintiff’s remarks to Director, Matthew Hawk. (Penwell Dep. 126.) Mr. Hawk advised Defendant Penwell to report the incident to Nationwide’s

Office of Associate Relations (“OAR”). Mr. Hawk told Defendant Penwell that if he did not report the incident himself, then Mr. Hawk would be obligated to make the report pursuant to Nationwide policy. (Defs.’ Ex. E, Hawk Dep. 17, ECF No. 41-1 at 546.) On March 7, 2018, Defendant Penwell reported Plaintiff’s conduct to OAR in accordance with Nationwide’s “No Harassment, Discrimination, or Retaliation Policy.” (Ex. 47, ECF No. 41- 1 at 555.) When interviewed by OAR, Defendant Glinski confirmed Plaintiff’s offensive statement. (Id. at 558.) While the OAR investigation was underway, Plaintiff separately met with Defendants Penwell and Glinski concerning their 2017 performance evaluations. (Blank Dep. 111, 114.) Defendant Penwell received an “overall successful” rating, and Plaintiff rated Defendant Glinski’s “overall performance as strong.” (Id. at 66, 70–71.) Plaintiff did not raise any performance concerns during his one-on-one meetings with either subordinate manager. On March 21, 2018, OAR Senior Consultant, Seema Anand, interviewed Plaintiff about his jury duty comments. (Defs.’ Ex. A, ECF No. 41-1 at 505.) Plaintiff denied using the racial slur

and said his comments must have been taken “out of context.” (Blank Dep. 94.) After considering Plaintiff’s long-term history at Nationwide, Ms. Anand closed the case file that same day. (ECF No. 41-1 at 558.) Plaintiff was not disciplined for the alleged racial slur. Ms. Anand reminded Plaintiff of Defendant Nationwide’s no retaliation policy (Pl.’s Ex., ECF No. 70 at 2605), which assures employees, “that there will be no retaliation against you for making a complaint with the reasonable belief that harassment or discrimination or a violation of this policy occurred, or for participating in an investigation.” (ECF No. 41-1 at 533.) The policy further states, “Violations of this policy will result in disciplinary action, up to and including termination of employment.” (Id.) Immediately after learning about the complaint against him on March 21, 2018,1 Plaintiff

emailed Defendant Penwell the following morning, requesting a detailed update on a pilot project that had been underway for several months. (Blank Dep. 118–19.) It was the first time Plaintiff had requested an update since the project’s initiation. (Id. at 124.) During their email exchange, Plaintiff criticized Defendant Penwell’s performance, relayed that the project would be “captured as part of his ongoing performance,” and stated on a Friday afternoon that he would “pull the project” from Defendant Penwell if he did not provide Plaintiff with a detailed information by 8:00

1 Plaintiff admits that during his interview with Ms. Anand, he “had an idea that [the complaint] could have been brought up by either Devin or Laura.” (Blank Dep. 93–94.) AM the following Monday. (Id. at 120–22.) On March 23, 2018, Defendant Penwell contacted Ms. Anand regarding possible retaliation from Plaintiff for reporting his comments to OAR. (ECF No. 41-1 at 558.) On March 23, 2018, Plaintiff emailed Defendant Glinski concerning his recent review of claims denial letters issued by her team. (Ex. 4, Blank Dep., ECF No. 43 at 914.) As a claims

manager, Defendant Glinski supervised several claims adjustors and routinely reviewed their work to ensure adherence to quality standards. In his email, Plaintiff asserted that 40% of the letters Defendant Glinski’s team issued contained grammatical errors and emphasized that he had taken steps to help Defendant Glinski improve her proofreading skills and coach her associates to communicate professionally in writing, including using spell check. (Id.) Plaintiff commented that “the results of my review suggest there has been more recent degradation and additional focus is needed” and that the grammatical errors had “the potential to impact [Glinski’s] performance in 2018.” (Id.) Plaintiff concluded his email by stating that effective the following Monday, Defendant Glinski would send him all claims denial letters she reviewed until she could achieve

an “adequacy of 90% or better.” (Id. at 914–15.) On March 28, 2018, Plaintiff emailed Defendant Glinski concerning his first review of one of her team’s denial letters. Plaintiff begins his email, “This is the reason your denials are under review” and criticized the denial letter’s omission of a weather-related insurance exclusion. (Ex. 5, Blank Dep., ECF No. 43 at 923.) Defendant Glinski responded by sharing the results of her team’s weather research and belief that the exclusion should not be included in the letter. (Id.) Plaintiff replied, “Your approach to this process is raising significant concerns, and runs counter to the performance value of understanding the importance of coaching and feedback.” (Id. at 916.) Plaintiff continued, “[W]hether or not these specific exclusions directly apply, their presence in the explanation does not hurt our position, so logic should tell you to document them as asked by leadership.” (Id. 916–17.) Finally, Plaintiff warned, “You can document the denial as I have explained, or I can contact the Office of Associate Relations to discuss insubordination. Please let me know what you decide.” (Id. at 917.) On March 26 and 28, 2018, Defendant Glinski contacted Ms. Anand concerned that

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