WHOLE COURT
NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed. http://www.gaappeals.us/rules/
March 26, 2014
In the Court of Appeals of Georgia A13A1733. LAM v. ALLSTATE INDEMNITY COMPANY. DO-089
DOYLE , Presiding Judge.
Bing Chi Lam filed suit against Allstate Indemnity Company to enforce an
appraisal provision in his Allstate homeowner’s insurance policy following damage
to his roof. Allstate filed a motion to dismiss for failure to state a claim, and the trial
court granted the motion following a hearing. Alternatively, the trial court also
dismissed Lam’s complaint pursuant to Uniform Superior Court Rule 14 based on his
failure to attend the motion hearing and/or to prosecute his case. Lam appeals, and for
the reasons that follow, we affirm.
Lam’s homeowners’ policy issued by Allstate covered his dwelling against
“sudden and accidental direct physical loss,” including but not limited to, loss to a
roof caused by hail and windstorms. The policy contained a provision providing for an appraisal procedure to determine the amount of loss if the parties were unable to
agree upon such following a covered loss.
According to Lam, his roof was damaged by high winds and hail, and he timely
reported the damage to Allstate. After a claims representative inspected Lam’s roof,
Allstate determined that it sustained wind damage to four shingles and that there was
ceiling damage in Lam’s bedroom and kitchen, and Allstate provided Lam with an
estimate to repair the shingles and ceiling in the amount of $783.06. Lam did not
agree on the amount of the loss, and he wrote to Allstate requesting that the amount
of loss be determined pursuant to the appraisal provision contained in his policy.
Allstate responded to Lam in writing, conceding that it had determined that four
shingles were damaged by wind, and there was damage to his interior ceiling, all
covered by the policy. According to Allstate, the estimates provided by Lam did not
differ from Allstate’s appraisal with respect to the cost of replacing the shingles, but
instead improperly sought complete replacement of all of the shingles on his roof.
Stating that “[c]overage was not granted to replace all the shingles as there was not
damage to warrant such,” Allstate concluded that the appraisal provision was “not
applicable” because “the difference in estimates . . . [relates to] coverage rather than
2 pricing.” Allstate did not deny coverage or provide any additional explanation of
benefits.
Lam filed suit against Allstate seeking only to enforce the appraisal provision
in his policy.1 Allstate filed a motion to dismiss for failure to state a claim, arguing
that the appraisal provision was not available to Lam because it could not be used to
settle disputes over coverage. Following a hearing, the trial court granted the motion
and, alternatively, dismissed Lam’s complaint for failure to prosecute based on his
failure to attend the hearing. This appeal followed.
1. Lam argues that the trial court erred by granting Allstate’s motion to dismiss
for failure to state a claim upon which relief can be granted. We disagree.
“We review de novo the trial court’s grant of a motion to dismiss.”2
A motion to dismiss for failure to state a claim upon which relief can be granted should not be sustained unless (1) the allegations of the complaint disclose with certainty that the claimant would not be entitled to relief under any state of provable facts asserted in support thereof; and (2) the movant establishes that the claimant could not possibly
1 In Count 1 of the complaint, Lam asserted a demand for appraisal, and in Count 2, he sought a declaratory judgment regarding the rights of Lam and Allstate under the policy as it related to appraisal of the claim. 2 (Punctuation omitted.) South Point Retail Partners, LLC v. North American Properties Atlanta, Ltd., 304 Ga. App. 419, 420 (696 SE2d 136) (2010).
3 introduce evidence within the framework of the complaint sufficient to warrant a grant of the relief sought. In deciding a motion to dismiss, all pleadings are to be construed most favorably to the party who filed them, and all doubts regarding such pleadings must be resolved in the filing party’s favor.3
Here, the appraisal provision contained in Lam’s homeowners’ policy provides
that if Lam and Allstate
fail to agree on the amount of the loss, either party may make written demand for an appraisal. Upon such demand, each party must select a competent and impartial appraiser. . . .The appraisers will select a competent and impartial umpire. . . . The appraisers then determine the amount of loss . . . If they cannot agree, they shall submit their differences to the umpire. A written award agreed upon by the appraisers or an appraiser and the umpire will determine the amount of loss.4
Allstate argues that the appraisal provision is not applicable in this case
because the parties’ dispute is, in essence, a dispute over coverage. The Supreme
Court of Georgia has held that
3 (Citation and punctuation omitted.) Stendahl v. Cobb County, 284 Ga. 525, 525-526 (1) (668 SE2d 723) (2008). 4 The policy did not define the phrase “amount of loss.”
4 an appraisal clause can only resolve a disputed issue of value. It cannot be invoked to resolve broader issues of liability. To invoke an appraisal clause to eliminate . . . issues of liability . . . would be impermissible, as it would expand the scope of the appraisal clause beyond the issue of value. It would be tantamount to converting the appraisal clause into an arbitration clause, which is the type of clause that would be invoked to address such broader issues. Arbitration clauses, however, are impermissible in contracts between insurers and insureds.5
Here, although Allstate had conceded that there was wind damage to Lam’s
roof and agreed to pay for it, the parties could not agree upon the extent of the
damage – how much of the roof was damaged by the wind. Their disagreement,
therefore, was over coverage, which is not a proper basis for an appraisal.
Accordingly, the trial court did not err by granting Allstate’s motion to dismiss for
failure to state a claim.
2. In light of our holding in Division 1, we need not address Lam’s
enumeration that the trial court abused its discretion by dismissing his complaint for
want of prosecution based on his failure to attend the hearing.
5 (Citations omitted.) McGowan v. Progressive Preferred Ins. Co., 281 Ga. 169, 172-173 (637 SE2d 27) (2006), citing OCGA § 9-9-2 (c) (3) (barring arbitration provisions in “[a]ny contract of insurance. . . .”).
5 Judgment affirmed. Phipps, C. J., Boggs and Branch, JJ., concur; Barnes, P.
J., Ellington, P. J., and McFadden, J., dissent.
6 A13A1733. LAM v. ALLSTATE INDEMNITY COMPANY.
MCFADDEN, Judge, dissenting.
The trial court’s order dismissed Lam’s complaint on two alternative grounds
– because he failed to appear at the hearing on the motion to dismiss to prosecute his
complaint, and because his complaint failed to state a claim. I would affirm the
dismissal for failure to prosecute, which is without prejudice. But I would reverse the
dismissal for failure to state a claim, which implicated res judicata. Accordingly, I
would affirm in part and reverse in part the trial court’s order, and I respectfully
Free access — add to your briefcase to read the full text and ask questions with AI
WHOLE COURT
NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed. http://www.gaappeals.us/rules/
March 26, 2014
In the Court of Appeals of Georgia A13A1733. LAM v. ALLSTATE INDEMNITY COMPANY. DO-089
DOYLE , Presiding Judge.
Bing Chi Lam filed suit against Allstate Indemnity Company to enforce an
appraisal provision in his Allstate homeowner’s insurance policy following damage
to his roof. Allstate filed a motion to dismiss for failure to state a claim, and the trial
court granted the motion following a hearing. Alternatively, the trial court also
dismissed Lam’s complaint pursuant to Uniform Superior Court Rule 14 based on his
failure to attend the motion hearing and/or to prosecute his case. Lam appeals, and for
the reasons that follow, we affirm.
Lam’s homeowners’ policy issued by Allstate covered his dwelling against
“sudden and accidental direct physical loss,” including but not limited to, loss to a
roof caused by hail and windstorms. The policy contained a provision providing for an appraisal procedure to determine the amount of loss if the parties were unable to
agree upon such following a covered loss.
According to Lam, his roof was damaged by high winds and hail, and he timely
reported the damage to Allstate. After a claims representative inspected Lam’s roof,
Allstate determined that it sustained wind damage to four shingles and that there was
ceiling damage in Lam’s bedroom and kitchen, and Allstate provided Lam with an
estimate to repair the shingles and ceiling in the amount of $783.06. Lam did not
agree on the amount of the loss, and he wrote to Allstate requesting that the amount
of loss be determined pursuant to the appraisal provision contained in his policy.
Allstate responded to Lam in writing, conceding that it had determined that four
shingles were damaged by wind, and there was damage to his interior ceiling, all
covered by the policy. According to Allstate, the estimates provided by Lam did not
differ from Allstate’s appraisal with respect to the cost of replacing the shingles, but
instead improperly sought complete replacement of all of the shingles on his roof.
Stating that “[c]overage was not granted to replace all the shingles as there was not
damage to warrant such,” Allstate concluded that the appraisal provision was “not
applicable” because “the difference in estimates . . . [relates to] coverage rather than
2 pricing.” Allstate did not deny coverage or provide any additional explanation of
benefits.
Lam filed suit against Allstate seeking only to enforce the appraisal provision
in his policy.1 Allstate filed a motion to dismiss for failure to state a claim, arguing
that the appraisal provision was not available to Lam because it could not be used to
settle disputes over coverage. Following a hearing, the trial court granted the motion
and, alternatively, dismissed Lam’s complaint for failure to prosecute based on his
failure to attend the hearing. This appeal followed.
1. Lam argues that the trial court erred by granting Allstate’s motion to dismiss
for failure to state a claim upon which relief can be granted. We disagree.
“We review de novo the trial court’s grant of a motion to dismiss.”2
A motion to dismiss for failure to state a claim upon which relief can be granted should not be sustained unless (1) the allegations of the complaint disclose with certainty that the claimant would not be entitled to relief under any state of provable facts asserted in support thereof; and (2) the movant establishes that the claimant could not possibly
1 In Count 1 of the complaint, Lam asserted a demand for appraisal, and in Count 2, he sought a declaratory judgment regarding the rights of Lam and Allstate under the policy as it related to appraisal of the claim. 2 (Punctuation omitted.) South Point Retail Partners, LLC v. North American Properties Atlanta, Ltd., 304 Ga. App. 419, 420 (696 SE2d 136) (2010).
3 introduce evidence within the framework of the complaint sufficient to warrant a grant of the relief sought. In deciding a motion to dismiss, all pleadings are to be construed most favorably to the party who filed them, and all doubts regarding such pleadings must be resolved in the filing party’s favor.3
Here, the appraisal provision contained in Lam’s homeowners’ policy provides
that if Lam and Allstate
fail to agree on the amount of the loss, either party may make written demand for an appraisal. Upon such demand, each party must select a competent and impartial appraiser. . . .The appraisers will select a competent and impartial umpire. . . . The appraisers then determine the amount of loss . . . If they cannot agree, they shall submit their differences to the umpire. A written award agreed upon by the appraisers or an appraiser and the umpire will determine the amount of loss.4
Allstate argues that the appraisal provision is not applicable in this case
because the parties’ dispute is, in essence, a dispute over coverage. The Supreme
Court of Georgia has held that
3 (Citation and punctuation omitted.) Stendahl v. Cobb County, 284 Ga. 525, 525-526 (1) (668 SE2d 723) (2008). 4 The policy did not define the phrase “amount of loss.”
4 an appraisal clause can only resolve a disputed issue of value. It cannot be invoked to resolve broader issues of liability. To invoke an appraisal clause to eliminate . . . issues of liability . . . would be impermissible, as it would expand the scope of the appraisal clause beyond the issue of value. It would be tantamount to converting the appraisal clause into an arbitration clause, which is the type of clause that would be invoked to address such broader issues. Arbitration clauses, however, are impermissible in contracts between insurers and insureds.5
Here, although Allstate had conceded that there was wind damage to Lam’s
roof and agreed to pay for it, the parties could not agree upon the extent of the
damage – how much of the roof was damaged by the wind. Their disagreement,
therefore, was over coverage, which is not a proper basis for an appraisal.
Accordingly, the trial court did not err by granting Allstate’s motion to dismiss for
failure to state a claim.
2. In light of our holding in Division 1, we need not address Lam’s
enumeration that the trial court abused its discretion by dismissing his complaint for
want of prosecution based on his failure to attend the hearing.
5 (Citations omitted.) McGowan v. Progressive Preferred Ins. Co., 281 Ga. 169, 172-173 (637 SE2d 27) (2006), citing OCGA § 9-9-2 (c) (3) (barring arbitration provisions in “[a]ny contract of insurance. . . .”).
5 Judgment affirmed. Phipps, C. J., Boggs and Branch, JJ., concur; Barnes, P.
J., Ellington, P. J., and McFadden, J., dissent.
6 A13A1733. LAM v. ALLSTATE INDEMNITY COMPANY.
MCFADDEN, Judge, dissenting.
The trial court’s order dismissed Lam’s complaint on two alternative grounds
– because he failed to appear at the hearing on the motion to dismiss to prosecute his
complaint, and because his complaint failed to state a claim. I would affirm the
dismissal for failure to prosecute, which is without prejudice. But I would reverse the
dismissal for failure to state a claim, which implicated res judicata. Accordingly, I
would affirm in part and reverse in part the trial court’s order, and I respectfully
dissent to the majority opinion, which affirms that order on the ground that Lam
failed to state a claim and does not reach the issue of Lam’s failure to prosecute. 1. Dismissal for failure to prosecute.
The trial court dismissed Lam’s complaint for his “failure to attend court and
defend and/or prosecute [his] case.” Although Lam argues that the trial court lacked
jurisdiction to dismiss his case on this ground because he previously had dismissed
the case for failure to state a claim, the order states that these were alternative grounds
for dismissal. And Uniform Superior Court Rule 14 authorized the trial court to
dismiss for failure to prosecute. That rule provides that “[o]n its own motion or upon
motion of the opposite party, the court may dismiss without prejudice any civil action
or where appropriate, any pleading filed on behalf of any party upon the failure to
properly respond to the call of the action for trial or other proceeding.” Unif. Sup. Ct.
R. 14. See also OCGA § 9-11-41 (b) (dismissal for failure to prosecute does not
operate as adjudication on merits). This court reviews an order to dismiss on this
ground for abuse of discretion. McKnight v. Wyrick, 247 Ga. App. 584, 585-586 (544
SE2d 507) (2001).
The record shows that the trial court issued a rule nisi scheduling the hearing
on Allstate’s motion to dismiss for failure to state a claim. Neither Lam nor his
counsel appeared. The court contacted Lam’s counsel, who indicated that he was in
Florida and had filed a conflict letter. That letter stated that counsel “was scheduled
2 to attend several depositions in Birmingham, Michigan” on the same day of the
hearing in the instant case, specifically identifying the case name and number of the
case involving the depositions. The letter also requested “that the court continue this
matter to the next available date.” Counsel, however, did not follow up with the trial
court to determine whether his request for a continuance had been granted.
After reviewing the letter, the trial court correctly concluded that the letter did
not comply with Uniform Superior Court Rule 17.1. Rule 17.1 requires an attorney
who is lead counsel in two or more actions scheduled for the same time to make an
attempt to resolve the conflict and propose a resolution in compliance with the Rule’s
order of priorities. See Amtrust North America v. Palmer Trucking & Leasing, 316
Ga. App. 585, 586 (1) (730 SE2d 65) (2012). Lam’s counsel did not indicate that he
had attempted to resolve the conflict, nor did he propose a resolution of the conflict
in the order specified in the Rule. And to the extent that his counsel intended the
letter to serve as a motion for continuance, he made no attempt to obtain a ruling
thereon. Rule 17.1 provides that an attorney “shall not be deemed to have a conflict”
under these circumstances. Unif. Sup. Ct. R. 17.1 (A).
In reviewing an order dismissing a case for want of prosecution, this court “will
not substitute [its] judgment for the trial court’s judgment where there is no obvious
3 abuse of discretion. In this case, [I] find no clear abuse of discretion so as to authorize
reversal.” McKnight, 247 Ga. App. at 586 (citations omitted).
2. Dismissal for failure to state a claim.
Affirming the trial court’s dismissal of Lam’s complaint for want of
prosecution, however, would not end this case. The trial court also dismissed the
complaint on the alternative ground that Lam failed to state a claim. While the
dismissal for want of prosecution is without prejudice, see Unif. Sup. Ct. R. 14, the
dismissal for failure to state a claim is an adjudication on the merits implicating the
doctrine of res judicata. See Brown v. J. H. Harvey Co., 268 Ga. App. 322, 324 (3)
(601 SE2d 808) (2004). Accordingly, the trial court’s order contained two separate
rulings with different legal consequences for Lam. For the following reasons, I find
that the trial court erred in dismissing the complaint on its merits.
As the majority notes, “[a]rbitration clauses . . . are impermissible in contracts
between insurers and insureds.” McGowan v. Progressive Preferred Ins. Co., 281 Ga.
169, 172-173 (637 SE2d 27) (2006) (citations omitted). OCGA § 9-9-2 (c) (3) excepts
such contracts from the Georgia Arbitration Code. That Code section “establishes the
public policy of Georgia that insureds not be compelled by the terms of an insurance
contract written by the insurer to give up their common law right to access the courts
4 to resolve disputes under the contract.” Continental Ins. Co. v. Equity Residential
Properties Trust, 255 Ga. App. 445, 446 (565 SE2d 603) (2002) (citations omitted).
In McGowan v. Progressive Preferred Ins. Co., supra, 281 Ga. 169, our
Supreme Court has explained that this prohibition against arbitration does not extend
to a provision within an insurance contract establishing a process for settling disputes
over the appraised value of an insured’s covered loss, because such a determination
does not address broader issues of the insurer’s liability. McGowan, 281 Ga. at 171-
172. This distinction makes sense in light of Georgia’s public policy. While the terms
of an insurance contract determine whether a particular loss is covered, they generally
do not establish the amount of the loss. As explained by the Supreme Court of Texas
in a dispute over the extent of hail damage to the roof of a house, the “amount of loss”
as contemplated in a similarly-worded appraisal provision cannot involve a
construction of the insurance policy or a determination of whether the insurer should
pay. State Farm Lloyds v. Johnson, 290 SW3d 886, 890 (III) (Tex. 2009).
The parties’ dispute in this case does not require either a construction of the
insurance policy or a determination of whether the insurer should pay. The policy’s
coverage provisions are clear, as is Allstate’s liability under them. Allstate has agreed
to “cover sudden and accidental direct physical loss to property described in
5 Coverage A – Dwelling Protection . . . except as limited or excluded in this policy.”
The policy describes the covered property as “[y]our dwelling.” And, pertinent to this
case, the policy excepts from coverage loss “consisting of or caused by . . . [w]ear and
tear, aging, marring, scratching, deterioration, inherent vice, or latent defect.” There
is no dispute that Lam’s dwelling incurred some loss that is covered by the policy and
that Allstate is therefore liable to Lam to some degree. The dispute is the amount of
that covered loss or damage – whether the covered loss or damage extends to the
entire roof or only specific shingles. This dispute is subject to resolution under the
policy’s appraisal provision, see State Farm Lloyds, 290 SW3d at 891 (IV) (A) (“To
the extent the parties disagree which shingles needed replacing, that dispute would
fall within the scope of the appraisal.”), and the trial court erred in dismissing, for
failure to state a claim, Lam’s action seeking to enforce that provision.
I am authorized to state that Presiding Judge Barnes and Presiding Judge
Ellington join in this dissent.