Bear v. Lifemap Assurance

2021 UT App 129, 503 P.3d 507
CourtCourt of Appeals of Utah
DecidedNovember 18, 2021
Docket20200183-CA
StatusPublished
Cited by1 cases

This text of 2021 UT App 129 (Bear v. Lifemap Assurance) is published on Counsel Stack Legal Research, covering Court of Appeals of Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bear v. Lifemap Assurance, 2021 UT App 129, 503 P.3d 507 (Utah Ct. App. 2021).

Opinion

2021 UT App 129

THE UTAH COURT OF APPEALS

TOMI BEAR, Appellant, v. LIFEMAP ASSURANCE COMPANY AND TOOELE COUNTY SCHOOL DISTRICT, Appellees.

Opinion No. 20200183-CA Filed November 18, 2021

Third District Court, Toole Department The Honorable Matthew Bates No. 180300011

David S. Head, Attorney for Appellant Timothy C. Houpt and Jessica P. Wilde, Attorneys for Appellee LifeMap Assurance Company Sean D. Reyes and Peggy E. Stone, Attorneys for Appellee Tooele County School District

JUDGE GREGORY K. ORME authored this Opinion, in which JUDGES MICHELE M. CHRISTIANSEN FORSTER and DIANA HAGEN concurred.

ORME, Judge:

¶1 Tomi Bear, an employee of the Tooele County School District (the District), applied for an increase in life insurance benefits for herself and her ailing husband (Husband) during the District’s open enrollment period. The insurance provider, LifeMap Assurance Company, required medical histories as part of the application process, which Bear failed to provide. Despite this incomplete application, due to a software glitch, for several Bear v. LifeMap Assurance Co.

months the District deducted premium payments corresponding to the increased life insurance benefit Bear sought for Husband. When Husband passed away, Bear sought to collect Husband’s life insurance benefits. LifeMap denied Bear’s claim for the increased benefit amount, asserting that it never received Husband’s medical history. Bear sued LifeMap and the District for, in relevant part, breach of contract and breach of the implied covenant of good faith and fair dealing. All three parties moved for summary judgment on both claims, which the district court granted in favor of the defendants. Bear appeals, and we affirm.

BACKGROUND1

¶2 Bear was employed by the District from 1993 to 2016. As part of her employment benefits, Bear was eligible to purchase voluntary group life insurance coverage for herself and Husband, which the District had contracted with LifeMap to provide since 2012.

¶3 In 2014, the District elected to self-administer the group life insurance policy (the Group Policy). This included gathering applications from its employees and forwarding them to LifeMap for underwriting. For applications that LifeMap approved, the District calculated and gathered premium payments from employees through payroll deductions, added its own premium payments, and made monthly lump sum payments to LifeMap. Under the Group Policy, the District was precluded from collecting premium payments from an employee unless LifeMap first approved the employee’s application. The

1. “In reviewing a district court’s grant of summary judgment, we view the facts and all reasonable inferences drawn therefrom in the light most favorable to the nonmoving party and recite the facts accordingly.” Ockey v. Club Jam, 2014 UT App 126, ¶ 2 n.2, 328 P.3d 880 (quotation simplified).

20200183-CA 2 2021 UT App 129 Bear v. LifeMap Assurance Co.

Group Policy further provided that a “[c]lerical error or omission will not,” among other things, “cause an ineligible employee to become insured.”

¶4 When making the aforementioned monthly aggregate payments, the District did not identify the individuals whose payroll deductions made up the lump sum to LifeMap. Instead, LifeMap provided a “bill” template that the District was required to fill out, which calculated the total amount of employee premiums the District collected. LifeMap would then review the amount collected to determine whether there was a 10% increase or decrease from the previous month. If the discrepancy was 10% or higher, LifeMap would ask the District to explain the reason for the change. LifeMap was not concerned with discrepancies that were under 10% and would not contact the District in those situations. When reporting on discrepancies exceeding 10%, the District would typically explain the discrepancy by informing LifeMap that employees were either laid off or hired, or that new coverage was added. Based on the District’s size, a 10% discrepancy would typically equate to an amount between approximately $2,200 and $2,900 per month. During the 2015–2016 school year, LifeMap was aware that “the District repeatedly failed to provide all the required information in the bill it sent each month to LifeMap,” but LifeMap did not affirmatively act to resolve the discrepancies.

¶5 Under the Group Policy, eligible employees could apply within 31 days of eligibility for a guaranteed issue amount for themselves and their spouses without having to provide evidence of insurability (EOI).2 The maximum guaranteed issue amount was $400,000 for an employee and $50,000 for a spouse,

2. The Group Policy defines EOI as “a statement or proof of a person’s medical history which [LifeMap] will use to determine if the person is approved for insurance.”

20200183-CA 3 2021 UT App 129 Bear v. LifeMap Assurance Co.

for which employees could apply in increments of $10,000. A section of the Group Policy with the heading “WHEN WE MAY REQUIRE EVIDENCE OF INSURABILITY” stated that LifeMap “will require Evidence of Insurability for all persons applying for insurance” if, among other things, an employee did not apply for the guaranteed issue amount within the 31-day window, wished to increase coverage, or wished to apply for coverage over the guaranteed issue amount for themselves or their spouse. The Group Policy provided that “[a]pproval of coverage is subject to [LifeMap’s] review of [the employee’s] Evidence of Insurability.” It further clarified that “[i]f Voluntary Life insurance is approved, [the employee] will receive a Confirmation Statement verifying the amount(s) and Effective Date(s) of coverage.”

¶6 Employees could make changes to their benefits once a year during an open enrollment period. During the 2015–2016 school year, the District implemented a new software program, iVisions, for employees to make benefit elections during the open enrollment period. During that time, Bear, using the new software program, requested an increase in the voluntary life insurance policies for herself and Husband from $10,000 to $300,000. After checking the corresponding box to make that request, a pop-up box appeared displaying the following message:

REMINDER: If you are a new enrollee or increasing coverage, you MUST complete and submit a Health Statement (EOI) to the Benefits Department for approval from LifeMap.

To print out a form, please click the “Previous” button below to find the LifeMap Health Statement

20200183-CA 4 2021 UT App 129 Bear v. LifeMap Assurance Co.

link or you may visit the Information Center located under Employee Resources.[3]

To move to the next step, applicants were required to click a button labeled “OK.” Bear did not remember seeing the link to the EOI and did not complete and submit the EOI as part of her request for an increase in life insurance benefits for her and Husband. After Bear submitted the request, iVisions generated a “Benefit Enrollment Confirmation Statement” listing the benefits Bear had elected for the 2015–2016 school year, including an increase in voluntary life insurance benefits in the amount of $300,000 for herself and Husband. The statement also indicated that Bear was authorizing the District to make payroll deductions for the selected benefits.

¶7 At the time of Bear’s selection, Husband suffered from several physical ailments, including type II diabetes, stage IV chronic kidney disease, end-stage renal failure, coronary artery disease, and hypertension. Bear would have been required to disclose these medical conditions in an EOI. And it is

3. The screenshot of the iVisions pop-up box in the record is from the 2018–2019 open enrollment period.

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Cite This Page — Counsel Stack

Bluebook (online)
2021 UT App 129, 503 P.3d 507, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bear-v-lifemap-assurance-utahctapp-2021.