Bates v. University Hospitals Health System, Inc.

CourtDistrict Court, N.D. Ohio
DecidedSeptember 26, 2024
Docket1:22-cv-02269
StatusUnknown

This text of Bates v. University Hospitals Health System, Inc. (Bates v. University Hospitals Health System, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bates v. University Hospitals Health System, Inc., (N.D. Ohio 2024).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF OHIO EASTERN DIVISION

NARTISHA BATES, ) CASE NO. 1:22-CV-2269 ) Plaintiff, ) JUDGE BRIDGET MEEHAN BRENNAN ) v. ) ) UNIVERSITY HOSPITALS HEALTH ) MEMORANDUM OPINION SYSTEM, INC., ) AND ORDER ) Defendant. )

Before the Court is Defendant University Hospitals Health System, Inc.’s (“UHHS” or “Defendant”) motion for summary judgment pursuant to Rule 56 of the Federal Rules of Civil Procedure. (Doc. No. 17.) Plaintiff Nartisha Bates (“Bates” or “Plaintiff”) opposed the motion only as to her Title VII race discrimination claims (Counts 5 and 6), Title VII retaliation claims (Counts 7 and 8), and Family Medical Leave Act (“FMLA”) retaliation claim (Count 10). (Doc. No. 21.) UHHS timely replied in support of its motion. (Doc. No. 24.) For the reasons stated herein, Defendant’s motion for summary judgment is GRANTED. I. BACKGROUND A. Facts In October 2018, UHHS hired Bates as a Revenue Cycle Supervisor in its Revenue Cycle-Revenue Integrity Department. (Doc. No. 21 at 261; Doc. No. 21-1 at 283, ¶ 1.)1 Plaintiff’s responsibilities included “supervising the day to day operations of the assigned patient accounts ‘to ensure the productive and timely submission and resolution of insurance and/or patient claims for all hospital and physician services.’” (Doc. No. 21 at 261; Doc. No. 17-1 at

1 For ease and consistency, record citations are to the electronically stamped CM/ECF document and PageID# rather than any internal pagination. 214.) Plaintiff supervised a team of twenty to twenty-five employees, which met weekly. (See Doc. No. 21 at 261; see also Doc. No. 17-2 at 323, ¶ 7; Doc. No. 17 at 128.) Plaintiff was also tasked with regularly completing audit reports for her subordinate employees as a means of assessing competency, identifying issues, and addressing any deficiencies through coaching or training. (Doc. No. 17 at 129-30; Doc. No. 17-2 at 233, ¶ 11.)

In August 2019, Kelly Thomascik became Plaintiff’s supervisor. (Doc. No. 17 at 128; Doc. No. 17-2 at 231, ¶ 3.) Unlike Plaintiff’s previous supervisor, Thomascik attended and assisted Plaintiff with weekly team meetings. (See Doc. No. 17 at 128.) While attending these meetings, Thomascik “observed that Plaintiff was ineffective in running her weekly team meetings.” (Doc. No. 17-2 at 232, ¶ 7.) Specifically, Thomascik noted Plaintiff was “confrontational with employees, favored African American employees, and was unwilling or unable to enforce Defendant’s policies and requirements with respect to African American employees.” (Id.) According to Thomascik, Plaintiff “would either delay reporting performance issues for African American employees or outright fail to report the issues at all.” (Id.)

Thomascik did not attend weekly meetings for other Revenue Cycle Supervisors. (Id. ¶ 8.) In April 2020, Thomascik positively reviewed Plaintiff’s performance for the 2019 performance year. (Doc. No. 22 at 325.) Plaintiff was rated an effective contributor for both her job specific competencies and performance expectations. (Id.) In 2020, Plaintiff “began having issues” with certain employees on her team. (Doc. No. 21 at 261; Doc. No. 21-1 at 283, ¶ 4.) One employee, Ashley Djukic, submitted an anonymous complaint about Plaintiff. (Doc. No. 17 at 129; Doc. No. 17-1 at 157.) According to Plaintiff, Djukic was struggling with her workload and was exhibiting “insubordinate behavior.” (Doc. No. 21 at 261-62; Doc. No. 21-1 at 283, ¶ 4.) In response, Plaintiff expressed her concerns to Thomascik and sought permission to issue a disciplinary action against Djukic. (Doc. No. 21-1 at 283, ¶ 5.) Thomascik denied the request to pursue such an action. (Id.) In August 2020, Plaintiff forwarded communications between Plaintiff, Djukic, and another biller, Laureese Shotwell, to Wesley Haymon, a human resources generalist. (Doc. No. 21 at 262; Doc. No. 22 at 342.) Plaintiff complained to Haymon that Thomascik “was showing a

discriminatory racial bias or preference towards Djukic, based on her race[.]” (Doc. No. 21-1 at 283, ¶ 6.) In October 2020, Plaintiff again requested to discipline Djukic for insubordination. (See Doc. No. 17-1 at 217-21.) According to Thomascik, Plaintiff sought to issue a final written warning to Djukic and refused to conduct weekly meetings due to Djukic’s alleged conduct. (Doc. No. 17-2 at 232, ¶ 10.) Thomascik denied Plaintiff’s proposed disciplinary measure, stating that she had “not observe[d] any behavior from Djukic that warranted any discipline, let alone a final written warning.” (Id.) After Thomascik declined to discipline Djukic, Plaintiff again raised concerns of race discrimination while meeting with Thomascik. (Doc. No. 21 at

263; Doc. No. 21-1 at 284, ¶ 7.) Thomascik relayed Plaintiff’s comments about race discrimination to her supervisor, Chelsea Pishnery, the Director of Revenue Integrity and Billing. (See Doc. No. 21-3 at 300.) On October 14, 2020, Pishnery contacted Haymon stating that she had “some concerns about how [Plaintiff] handled a meeting with [Thomascik]” and was further “concerned on how [Thomascik] was treated and how [Plaintiff] is continuing to treat certain members of her team.” (Doc. No. 22 at 360-61.) In October 2020, Haymon met with Thomascik and Pishnery regarding placing Plaintiff on a performance improvement plan (“PIP”). (Doc. No. 17-2 at 233, ¶ 14; Doc. No. 21-1 at 284, ¶ 9; Doc. No. 17-3 at 237-28, ¶¶ 4-5.) Together, Haymon, Thomascik and Pishnery decided that Plaintiff would not be placed on a PIP at that time and that Thomascik would continue to meet with and coach Plaintiff regarding her performance and leadership skills. (Doc. No. 21-1 at 284, ¶ 9; Doc. No. 21-2 at 291-92; Doc. No. 17-2 at 233, ¶ 14.) On October 20, 2020, Thomascik sent Plaintiff an email following up on the previous week’s meeting and discussing leadership training programs. (Doc. No. 22 at 365-67.) In response, Plaintiff stated that her team “has

underlying racial issues that continue to be ignored” and suggested “[t]he team in its entirety needs to be interviewed on this matter[].” (Id. at 362-65.) According to Defendant, Plaintiff “also began to exhibit productivity issues in 2020” and continuing into 2021. (Doc. No. 17 at 129-32; Doc. No. 17-2 at 233, ¶¶ 11, 15; Doc No. 17-3 at 238, ¶ 6.) Specifically, Plaintiff failed “to timely submit employee audits or outright failing to submit them at all.” (Doc. No. 17 at 130.) Because the timely submission of audit reports “was the most important function of Plaintiff’s position,” Thomascik and Plaintiff discussed performance issues during their weekly meetings. (Id.; see also Doc. No. 17-2 at 233, ¶ 11.) In March 2021, Thomascik approached Plaintiff about her failure to submit audit reports

for January and February 2021. (Doc. No. 17 at 131; Doc. No. 17-2 at 233, ¶¶ 15-16; Doc. No. 17-1 at 226.) Thomascik further informed Plaintiff that if the audit reports were not sent, “we will be discussing an improvement plan to ensure these are completed monthly.” (Doc. No. 17-1 at 226.) According to Plaintiff, she timely submitted these reports, but in a different format than Thomascik requested. (Doc. No. 21-1 at 284, ¶ 10; see also Doc. No. 17-1 at 224.) Also in March 2021, Thomascik discussed placing Plaintiff on a PIP with Pishnery and Haymon starting “sometime in April or May of 2021.” (Doc. No. 17-2 at 234, ¶ 17.) Pishnery, Haymon and Thomascik “discussed [] and ultimately approved the plan in April or May of 2021.” (Id.; Doc. No. 17-3 at 238, ¶ 7.) On April 13, 2021, Plaintiff received her 2020 performance review, which identified her as an effective contributor for both her job specific competencies and performance expectations. (Doc. No.

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Bates v. University Hospitals Health System, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/bates-v-university-hospitals-health-system-inc-ohnd-2024.