GALLAGHER, Senior Judge:
Doctor Basdeo Balkissoon, appellant, brought this action seeking injunctive and monetary relief1 against Capitol Hill Hospital after the Hospital denied him staff privileges. He appeals from the trial court’s grant of summary judgment for the Hospital. We reverse and remand.
I.
Capitol Hill Hospital (the Hospital), ap-pellee, is a private hospital in the District of Columbia. Appellant had staff privileges at the Capitol Hill Hospital from January 1973 until February 1982. In 1980, restrictions were placed on his privileges and, in 1981, the Hospital initiated complete revocation of his privileges. He was granted temporary privileges pending completion of the revocation procedures.2 These procedures were not completed by the end of 1981 and, as all practitioners desiring continuation of their privileges are required to do each year, appellant filed an application for reappointment to the Hospital staff for 1982. The Medical Executive Committee then met to consider a recommendation of the Medical Staff Credentials Committee to deny appellant’s application for reappointment to the medical staff. The Medical Executive Committee voted to deny the application for failure to satisfy minimal standards, and appellant was so notified. His privileges were apparently then suspended. He requested a hearing by an ad hoc committee. After a three day hearing, the ad [306]*306hoc committee issued a report containing a recommendation that appellant’s privileges be restricted. This report was terse and conclusory:
The meeting opened at 3 p.m. on April 2, 1982, and closed at 5:25 p.m. After considerable deliberation and review of all of the comments by the witnesses which Dr. Basdeo Balkissoon had produced plus a review of Dr. Balkissoon’s conversations and also the conversations by Dr.'James Troné [sic].
It was the opinion of the members of the Committee that Dr. Basdeo Balkis-soon be considered for privileges in Surgery only and that all of his admissions to the Hospital be monitored by the Chief of Surgery or by his designate and if at the end of a three month period there were any indications of substandard clinical or surgical practice that a three member committee be again commenced to review all of these cases. It was definitely suggested all family practice and gyn privileges not be granted.
The president of the Medical Staff of the Hospital sought the opinion of legal counsel. After examining the bylaws and the report, in a letter dated May 1982, counsel for the Hospital wrote to the president of the Medical Staff that:
[W]e have reluctantly concluded that the Committee’s findings are procedurally defective and do not adhere to the procedural due process afforded Dr. Balkis-soon by the By-Laws. Accordingly, they cannot be acted upon effectively by either the Medical Executive Committee or the governing body in their present form.
* * * * * *
Accordingly, under the applicable ByLaw provisions it is impossible for the Medical Executive Committee or the governing body to discharge their appointment responsibilities with regard to Dr. Balkissoon based upon the existing recommendation.
* * * * * *
In this case, regrettably, the Ad Hoc Committee did not fulfill its fact finding function. The report of the Committee is conclusory in nature and provides no useable input regarding the clinical qualifications of Dr. Balkissoon. Accordingly, the Medical Executive Committee is, in effect, right back where it started and it must, regrettably, either proceed without the factual input which the Committee’s report would have afforded, or seek further amplification from the committee.3
(Emphasis added.)
Counsel recommended that the Hospital seek appellant’s agreement to reconvene the committee and, if appellant did not agree, that the Medical Executive Committee should consider the report as it was.4
Acting upon this opinion, the president of the Medical Staff informed appellant that “the form of the committee’s recommendations is contrary to the By-Laws of the Medical Staff” and requested that he consent “to reconvening the Ad Hoc Committee, pursuant to counsel’s recommendations, to enable them to clarify their findings in the interest of fairness to you.” (Emphasis added.) Appellant never directly responded to the request for his consent, but his attorney wrote on his behalf that “it comes as a great shock to learn that the hospital still has not restored Dr. Balkis-soon’s full medical privileges ... in spite of the fact that the hearing conducted over two months ago exonerated him from any derogatory medical charges.”
On June 3, 1982, the Hospital notified appellant that the Hospital, on the advice of counsel, given after Hospital counsel had spoken with appellant’s counsel, would consider the letter from appellant’s attorney a rejection of the proposal to reconvene [307]*307the ad hoc committee to clarify its report. In light of this rejection, appellant was informed, the Medical Executive Committee would consider the report, as written, at its next regularly scheduled meeting. On June 6, 1982, appellant filed a complaint in the District of Columbia Superior Court seeking injunctive relief and money damages. The trial court dismissed the complaint without prejudice on the basis that appellant had failed to exhaust his administrative remedies.
Having suspended action on appellant’s application for privileges while his suit was pending in the trial court, the Medical Executive Committee reconvened after the court dismissed the complaint, and on August 4,1982, informed appellant that it had voted to recommend to the Governing Body that his application for reappointment be denied. He appealed to the Governing Body and an Appellate Review Committee of tiie Governing Body held a hearing at which appellant and his attorney were present. The Committee upheld the Medical Executive Committee’s recommendation which, as related, was fundamentally defective. The Governing Body subsequently adopted the recommendation to deny appellant’s application for reappointment. Appellant was informed of this decision on December 22, 1982.
Appellant instituted this lawsuit in October of 1984. He claimed that the Hospital had wrongly denied him staff privileges and substantive and procedural due process by denying his application for reappointment without following the procedures in its bylaws. He sought money damages and an injunction requiring the Hospital to grant him staff privileges. The trial court granted the Hospital’s motion for summary judgment. Although the court concluded that the ad hoc committee’s report was clearly not in accordance with the bylaws, it held that the doctor’s failure to consent had “the effect of a waiver in this case” of any subsequent complaint that the Hospital’s decision was arbitrary because of the deficiency in the report.
II.
When reviewing a motion for summary judgment, this court makes an independent review of the record. Holland v. Hannan, 456 A.2d 807, 814 (D.C.1983). The court will not affirm a grant of summary judgment unless there is no dispute as to any material fact and the movant is entitled to judgment as a matter of law. Id.
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GALLAGHER, Senior Judge:
Doctor Basdeo Balkissoon, appellant, brought this action seeking injunctive and monetary relief1 against Capitol Hill Hospital after the Hospital denied him staff privileges. He appeals from the trial court’s grant of summary judgment for the Hospital. We reverse and remand.
I.
Capitol Hill Hospital (the Hospital), ap-pellee, is a private hospital in the District of Columbia. Appellant had staff privileges at the Capitol Hill Hospital from January 1973 until February 1982. In 1980, restrictions were placed on his privileges and, in 1981, the Hospital initiated complete revocation of his privileges. He was granted temporary privileges pending completion of the revocation procedures.2 These procedures were not completed by the end of 1981 and, as all practitioners desiring continuation of their privileges are required to do each year, appellant filed an application for reappointment to the Hospital staff for 1982. The Medical Executive Committee then met to consider a recommendation of the Medical Staff Credentials Committee to deny appellant’s application for reappointment to the medical staff. The Medical Executive Committee voted to deny the application for failure to satisfy minimal standards, and appellant was so notified. His privileges were apparently then suspended. He requested a hearing by an ad hoc committee. After a three day hearing, the ad [306]*306hoc committee issued a report containing a recommendation that appellant’s privileges be restricted. This report was terse and conclusory:
The meeting opened at 3 p.m. on April 2, 1982, and closed at 5:25 p.m. After considerable deliberation and review of all of the comments by the witnesses which Dr. Basdeo Balkissoon had produced plus a review of Dr. Balkissoon’s conversations and also the conversations by Dr.'James Troné [sic].
It was the opinion of the members of the Committee that Dr. Basdeo Balkis-soon be considered for privileges in Surgery only and that all of his admissions to the Hospital be monitored by the Chief of Surgery or by his designate and if at the end of a three month period there were any indications of substandard clinical or surgical practice that a three member committee be again commenced to review all of these cases. It was definitely suggested all family practice and gyn privileges not be granted.
The president of the Medical Staff of the Hospital sought the opinion of legal counsel. After examining the bylaws and the report, in a letter dated May 1982, counsel for the Hospital wrote to the president of the Medical Staff that:
[W]e have reluctantly concluded that the Committee’s findings are procedurally defective and do not adhere to the procedural due process afforded Dr. Balkis-soon by the By-Laws. Accordingly, they cannot be acted upon effectively by either the Medical Executive Committee or the governing body in their present form.
* * * * * *
Accordingly, under the applicable ByLaw provisions it is impossible for the Medical Executive Committee or the governing body to discharge their appointment responsibilities with regard to Dr. Balkissoon based upon the existing recommendation.
* * * * * *
In this case, regrettably, the Ad Hoc Committee did not fulfill its fact finding function. The report of the Committee is conclusory in nature and provides no useable input regarding the clinical qualifications of Dr. Balkissoon. Accordingly, the Medical Executive Committee is, in effect, right back where it started and it must, regrettably, either proceed without the factual input which the Committee’s report would have afforded, or seek further amplification from the committee.3
(Emphasis added.)
Counsel recommended that the Hospital seek appellant’s agreement to reconvene the committee and, if appellant did not agree, that the Medical Executive Committee should consider the report as it was.4
Acting upon this opinion, the president of the Medical Staff informed appellant that “the form of the committee’s recommendations is contrary to the By-Laws of the Medical Staff” and requested that he consent “to reconvening the Ad Hoc Committee, pursuant to counsel’s recommendations, to enable them to clarify their findings in the interest of fairness to you.” (Emphasis added.) Appellant never directly responded to the request for his consent, but his attorney wrote on his behalf that “it comes as a great shock to learn that the hospital still has not restored Dr. Balkis-soon’s full medical privileges ... in spite of the fact that the hearing conducted over two months ago exonerated him from any derogatory medical charges.”
On June 3, 1982, the Hospital notified appellant that the Hospital, on the advice of counsel, given after Hospital counsel had spoken with appellant’s counsel, would consider the letter from appellant’s attorney a rejection of the proposal to reconvene [307]*307the ad hoc committee to clarify its report. In light of this rejection, appellant was informed, the Medical Executive Committee would consider the report, as written, at its next regularly scheduled meeting. On June 6, 1982, appellant filed a complaint in the District of Columbia Superior Court seeking injunctive relief and money damages. The trial court dismissed the complaint without prejudice on the basis that appellant had failed to exhaust his administrative remedies.
Having suspended action on appellant’s application for privileges while his suit was pending in the trial court, the Medical Executive Committee reconvened after the court dismissed the complaint, and on August 4,1982, informed appellant that it had voted to recommend to the Governing Body that his application for reappointment be denied. He appealed to the Governing Body and an Appellate Review Committee of tiie Governing Body held a hearing at which appellant and his attorney were present. The Committee upheld the Medical Executive Committee’s recommendation which, as related, was fundamentally defective. The Governing Body subsequently adopted the recommendation to deny appellant’s application for reappointment. Appellant was informed of this decision on December 22, 1982.
Appellant instituted this lawsuit in October of 1984. He claimed that the Hospital had wrongly denied him staff privileges and substantive and procedural due process by denying his application for reappointment without following the procedures in its bylaws. He sought money damages and an injunction requiring the Hospital to grant him staff privileges. The trial court granted the Hospital’s motion for summary judgment. Although the court concluded that the ad hoc committee’s report was clearly not in accordance with the bylaws, it held that the doctor’s failure to consent had “the effect of a waiver in this case” of any subsequent complaint that the Hospital’s decision was arbitrary because of the deficiency in the report.
II.
When reviewing a motion for summary judgment, this court makes an independent review of the record. Holland v. Hannan, 456 A.2d 807, 814 (D.C.1983). The court will not affirm a grant of summary judgment unless there is no dispute as to any material fact and the movant is entitled to judgment as a matter of law. Id.
That appellant may not have asserted facts from which we could conclude that the decision of the Hospital was “state action,” such as to require that the Hospital afford appellant due process in the constitutional sense,5 is not dispositive of the case, for the Hospital must still afford appellant at least all the process and protections encompassed in its bylaws. Shulman v. Washington Hospital Center, 222 F.Supp. 59 (D.D.C.1963), rev’d on other grounds, 121 U.S.App.D.C. 64, 348 F.2d 70 (1965), on remand, 319 F.Supp. 252, 255 (D.D.C.1970); Bhatnagar v. Mid-Maine Medical Center, 510 A.2d 233, 234 (Me.1986); Anne Arundel General Hospital, Inc. v. O’Brien, 49 Md.App. 362, 432 A.2d [308]*308483, 488 (1981); Scappatura v. Baptist Hospital of Phoenix, 120 Ariz. 204, 208, 584 P.2d 1195, 1199 (Ct.App.1978); Bricker v. Sceva Speare Memorial Hospital, 111 N.H. 276, 279, 281 A.2d 589, 592, cert. denied, 404 U.S. 995, 92 S.Ct. 535, 30 L.Ed.2d 547 (1971); Joseph v. Passaic Hospital Association, 26 N.J. 557, 567, 141 A.2d 18, 24 (1958); Berberian v. Lancaster Osteopathic Hospital Association, 395 Pa. 257, 263-64, 149 A.2d 456, 458-59 (1959).6 All involved agree that the report of the ad hoc factfinding committee fundamentally violated the requirements of the bylaws. There were no factual findings nor a statement of reasons as a basis for meaningful review. The Hospital contends that appellant, by failing to consent to reconvening the committee, waived his right to object to this defect. We disagree.
The Hospital’s obligation to follow its bylaws does not arise only from a contractual relationship with appellant. The public has a substantial interest in the operation of hospitals, public or private.
Hospitals exist to provide health care to the public. In addition to serving the needs of their patients, hospitals also provide a place of employment for doctors and other professionals. The privilege to admit and treat patients at a hospital can be critical to a doctor’s ability to practice his profession and to treat patients. Both doctors and their patients can suffer if otherwise qualified doctors are wrongly denied staff privileges.
Nanavati, supra note 6, 107 N.J. at 248, 526 A.2d at 701.7 Thus, while sharing the interest of hospitals that only qualified doctors be given staff privileges, the public also has an interest in assuring that staff decisions are not made arbitrarily. A hospital’s failure to comply with material procedures delineated in its bylaws is inherently arbitrary. Cf. United States v. Heffner, 420 F.2d 809, 812 (4th Cir.1969) (arbitrariness inherent in agency’s violations of its own procedures). As with an administrative agency of the government, requiring a hospital to follow its bylaws reduces the risk of arbitrary decisions without unnecessary interference with those who have the duty and the expertise to make the decisions.8 Thus, although the bylaws may create contractual rights, the Hospital’s obligation to act in accordance with its bylaws is independent of any contractual right of appellant.
If the bylaws are to be meaningful, the Hospital cannot technically comply with them while defeating the purpose inherent in the process they create. The Hospital's bylaws create a decision-making process that affords appellant certain protections and assures that the Hospital does not deny a doctor’s staff privileges on the basis of unsupported accusations or on an arbitrary and capricious basis. The task of the Governing Body upon an appeal from a negative recommendation of the Medical Executive Committee — to ensure that the decision is not arbitrary — reflects this purpose.
[309]*309The Medical Executive Committee and the Governing Body of the Hospital failed to recognize the importance of the ad hoc committee’s report in the administrative procedure created in its bylaws. Without a proper report by the factfinding committee,9 the subsequent proceedings were empty formalities. The bylaws directed the Medical Executive Committee to consider the factfinding report. The Committee had virtually nothing to consider, and thus, when reconsidering its initial recommendation to deny appellant privileges, it did nothing more than affirm its prior decision. Because the Medical Executive Committee’s recommendation failed to take into account the results of the ad hoc committee hearing, the recommendation was inherently arbitrary. Thus, when the Governing Body reviewed the recommendation and affirmed it, it did not properly perform its role in the process created by the bylaws. The decision-making procedure was, in effect, aborted after the Medical Executive Committee’s initial recommendation. The result is the same as if a hearing had never been held.10
The failure of the ad hoc committee to write a coherent, comprehensible report, with factfindings, reasons and conclusions, was the failure of the committee. Appellant’s role in that particular hearing process had been completed. The hearing had been closed. The Hospital needed nothing more from him to make a decision based on the evidence. It was the duty of the ad hoc factfinding committee to conduct an appropriate hearing, make findings of fact, and state its reasons and conclusions, so as to provide a basis upon which the Medical Executive Committee and, subsequently, the Governing Body could make a rational decision.11 This was not done, and appellant therefore was not accorded the fair hearing envisioned in the bylaws. The Medical Executive Committee should have simply returned what is admitted to be a fundamentally defective report to the ad hoc factfinding committee to prepare it properly. The proceeding then would have been in a posture for meaningful reconsideration by the Medical Executive Committee and review by the Governing Body. This was not done and the procedural process was aborted on the mistaken basis that the doctor somehow defaulted by way of the ad hoc committee’s dereliction.
Accordingly, we conclude that the Hospital is not entitled to judgment as a matter of law and, thus, the trial court erred in granting summary judgment for the Hospital. The trial court concluded that appellant had waived his right to complain of the Hospital’s use of the deficient ad hoc committee’s report. This conclusion was erroneous and we find that the undisputed facts entitle appellant to relief as a matter of law.12 While staff privileges are grant[310]*310ed for a one-year period, the record shows that when appellant’s previous one-year term expired without completion of the revocation process, the Hospital, acting upon appellant’s application for reappointment, continued appellant’s privileges and reiniti-ated the review process, rather than simply letting appellant’s privileges expire. This procedure accords with fundamental fairness and the Hospital’s Bylaws. (See Hospital Bylaw Art. VIII, § 1, subd. A.)
We conclude we should reverse the judgment of the trial court and direct the trial court to remand to the Hospital for further proceedings consistent with this opinion. Whether appellant is ultimately entitled to staff privileges is not for this court to decide. Hospital staffing decisions must be left to the expertise of the staff and administration of the Hospital. We will not substitute our judgment for theirs.13 Appellant was apparently suspended during the course of the Hospital administrative proceeding. We see no reason why this suspension should not remain in force during the completion of the administrative process, which, considering the passage of time, should resume on an expedited basis. It would appear that this process may properly resume from the point where the Hospital found the ad hoc committee’s report fatally defective. The ad hoc committee should proceed to supply the vital factual findings and reasons for its recommendation, and the proceeding may then resume its course.14
Reversed with instructions.