Asp v. TOSHIBA AMERICA CONSUMER PRODUCTS, LLC

616 F. Supp. 2d 721, 2008 U.S. Dist. LEXIS 105106, 2008 WL 5431171
CourtDistrict Court, S.D. Ohio
DecidedDecember 31, 2008
Docket1:08-cv-00427
StatusPublished
Cited by15 cases

This text of 616 F. Supp. 2d 721 (Asp v. TOSHIBA AMERICA CONSUMER PRODUCTS, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Asp v. TOSHIBA AMERICA CONSUMER PRODUCTS, LLC, 616 F. Supp. 2d 721, 2008 U.S. Dist. LEXIS 105106, 2008 WL 5431171 (S.D. Ohio 2008).

Opinion

MEMORANDUM OPINION & ORDER

JOHN D. HOLSCHUH, District Judge.

Plaintiff Jason Asp filed this class action against Defendant Toshiba America Consumer Products, LLC (“Toshiba”) alleging claims for: (1) breach of express warranty; (2) breach of the implied warranty of merchantability; (3) violations of the New Jersey Consumer Fraud Act (“NJCFA”); and (4) unjust enrichment. Plaintiff also seeks declaratory and injunctive relief. The claims arise from Plaintiffs unpleasant experience with an allegedly defective Toshiba Digital Video Recorder (“DVR”). This matter is before the Court on Toshiba’s motion to dismiss Plaintiffs complaint under Rule 12(b)(6) of the Federal Rules of Civil Procedure for failure to state a claim upon which relief can be granted. (Doc. # 9.) With respect to Plaintiffs NJCFA claim, Toshiba moves alternatively to dismiss under Rule 9(b) for failure to allege fraud with particularity. For the reasons below, the Court GRANTS IN PART Toshiba’s motion to dismiss.

I. Background 1

In 2007, Plaintiff purchased a Toshiba DVR from a retailer for $175. (Compl. *725 ¶ 14.) The DVR, if it worked correctly, would enable Plaintiff to record television programs. (Compl. ¶ 6.) Five days after he purchased it, however, the DVR allegedly malfunctioned, failing to recognize channels previously stored in its memory. (Compl. ¶ 14.) That failure, according to Plaintiff, caused the DVR to miss preprogrammed scheduled recordings and required Plaintiff to reprogram the device. (Compl. ¶ 6.) Plaintiff immediately contacted Toshiba Customer Service for help with the problem. (Compl. ¶ 15.) In response, Plaintiff received the following email:

Thanks for writing! I do apologize for the inconvenience, but that is an issue with this unit. At this time, the only solution we have is to unplug it for three minutes and see if the issue continues. If it does at that time, it would need to be sent in for service ....

(Compl. ¶ 15.)

The customer service agent’s recommendation that Plaintiff send the DVR in for service was consistent with the DVR’s limited warranty. (Def.’s Mot. to Dismiss Ex. 1.) The relevant portions of the warranty provide:

TACP warrants this DVR Product and its parts against defects in materials or workmanship for a period of ninety (90) days after the date of original retail purchase.
DURING THIS PERIOD, TACP WILL EXCHANGE A DEFECTIVE DAV PRODUCT WITH A NEW OR REFURBISHED DAV PRODUCT WITHOUT CHARGE TO YOU. DURING THE PERIOD THAT COMMENCES ON THE DATE THAT IS NINETY
ONE (91) DAYS AFTER THE DATE OF ORIGINAL RETAIL PURCHASE AND ENDS ON THE DATE THAT IS THREE HUNDRED SIXTY FIVE (365) DAYS AFTER THE DATE OF ORIGINAL RETAIL PURCHASE, TACP WILL EXCHANGE A DEFECTIVE DAV PRODUCT WITH A NEW OR REFURBISHED DAV PRODUCT FOR A FEE.
* * *
If after following all of the operating instructions in this manual and checking the section “TROUBLESHOOTING,” you find that service is needed:
* * *
(2) You must provide the original bill of sale ... or other proof of purchase along with the entire DAV Product when sending the DAV Product to the TACP Warranty Exchange Center specified by TACP’s Consumer Solutions Center. You are responsible for all inbound transportation and insurance charges for the DAV product to the TACP Warranty Exchange Center.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH THE' EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE *726 U.SA. AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE AND , IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS, AND SIMILAR OBLIGATIONS OF TACP WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT SHALL TACP BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, BUSINESS INTERRUPTION, OR MODIFICATION OR ERASURE OF RECORDED DATA CAUSED BY USE, MISUSE OR INABILITY TO USE THIS DAV PRODUCT).

(Def.’s Mot. to Dismiss Ex. 1.)

Upset with the customer service agent’s response, Plaintiff conducted some online research, only to discover that other customers were having the same problem with this Toshiba DVR model. (Compl. ¶¶ 16, 27.) According to Plaintiff, customers complained that the defect persisted even after Toshiba repaired or replaced the DVR under the warranty. (Compl. ¶¶ 16, 27.) The customer service email, along with his online research, convinced Plaintiff that sending the DVR back to Toshiba for service under the warranty would be futile. (Compl. ¶ 16.) Plaintiff instead kept the DVR in the hope that Toshiba would develop a fix for the alleged defect. (Compl. ¶ 17.) When he realized that a fix for the DVR was not forthcoming, he filed this class action against Toshiba on behalf of himself and all United States purchasers and end-users of Toshiba DVRs. (Compl. ¶ 17.)

Plaintiffs class action complaint asserts four claims against Toshiba: (1) breach of express warranty; (2) breach of the implied warranty of merchantability; (3) violations of the NJCFA; and (4) unjust enrichment. Plaintiff also seeks declaratory and injunctive relief. Defendant’s motion to dismiss Plaintiffs complaint under Rules 12(b)(6) and 9(b) is now before this Court.

II. Choice of Law

Plaintiff claims that New Jersey law governs this case. (Compl. ¶ 20.) Toshiba, on the other hand, suggests that Ohio law may govern. (Def.’s Mot. to Dismiss 5 n.4, 10 n.7, 16 n.12.) Noting that Plaintiffs “invocation of New Jersey law raises obvious choice of law questions,” Toshiba acquiesces to the application of New Jersey law for the purposes of this motion to dismiss. (Def.’s Mot. to Dismiss 16 n.12.) When parties acquiesce to the application of a particular state’s law, courts need not address choice of law questions. See GBJ Corp. v. Eastern Ohio Paving Co., 139 F.3d 1080, 1085 (6th Cir.1998); Sneyd v. Int’l Paper Co., Inc., 142 F.Supp.2d 819, 823 n. 2 (E.D.Mich.2001) (“Because all parties acquiesce in the application of the substantive law of Michigan, the Court will apply Michigan law and need not conduct a choice-of-law analysis sua sponte.”); In re Korean Air Lines Disaster, 932 F.2d 1475, 1495 (D.C.Cir.1991) (“Unlike jurisdictional issues, courts need not address choice of law questions sua sponte.”). This is especially true when no injustice will result from applying the wrong state’s law. See GBJ Corp., 139 F.3d at 1085. In acquiescing to the application of New Jersey law, Toshiba acknowledges that this Court need not resolve whether New Jersey or Ohio law governs to determine this motion. (Def.’s Mot.

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Bluebook (online)
616 F. Supp. 2d 721, 2008 U.S. Dist. LEXIS 105106, 2008 WL 5431171, Counsel Stack Legal Research, https://law.counselstack.com/opinion/asp-v-toshiba-america-consumer-products-llc-ohsd-2008.