Ashley Coe v. Sienna Financial Services, LLC

Court of Appeals of Texas·Decided August 13, 2019·No. 14-18-00338-CV·Published

Opinion

Affirmed and Memorandum Opinion filed August 13, 2019.

In The

Fourteenth Court of Appeals

NO. 14-18-00338-CV

ASHLEY COE, Appellant V. SIENNA FINANCIAL SERVICES, LLC, Appellee

On Appeal from the 127th District Court Harris County, Texas Trial Court Cause No. 2017-18655

MEMORANDUM OPINION

After Sienna Financial Services, LLC, fired Ashley Coe, she sued the company for wrongful termination under the Sabine Pilot exception to the employment-at-will doctrine.1 A jury returned a verdict for Coe and awarded damages; the trial court granted Sienna Financial’s motion for judgment notwithstanding the verdict and Coe timely appealed. We affirm.

1 See Sabine Pilot Serv., Inc. v. Hauck, 687 S.W.2d 733 (Tex. 1985). BACKGROUND

Our recitation of the factual background is constrained by the appellate record before us. We draw the following from the limited record.

In September 2016, Coe saw an advertisement on Craigslist for “tax- preparer school” and decided to attend. After finishing the ten-week course, she applied for a job at Sienna Financial (owned by Kutina Harmon and Craig Bryant), and was hired to prepare tax returns in December 2016. Coe signed an at-will employment contract with Sienna Financial. She was assigned a Preparer Tax Identification Number (PTIN) which identified her to the Internal Revenue Service (IRS) and was required on every tax return she prepared. Between the time she was hired in December 2016 and the end of January 2017, business was slow and Coe mostly answered the phone; during that time, she prepared fewer than ten tax returns. According to Coe, she never received any complaints from Harmon or Bryant about her work performance during that time.

In the early evening on February 1, 2017, a customer came to Sienna Financial, introduced himself as the dentist next-door, handed Coe a large envelope, and asked her to “get this all worked up for” him so he could return the following day with his wife to “sign everything.” Coe asked him to sign a release before he left. Coe recalled she and Bryant had the following exchange after the customer left:

Craig [Bryant] came from the back and he was, like, why did you let him leave? And I said, well, he said he wanted to come back tomorrow with his wife to sign everything and that he had to get back to work. And he just wanted to drop it off so it could be worked up. And he’s, like, no, no, no. You should have never let him walk out the door.

2 I was, like, okay. I was, like, but he wanted his wife here to go over everything. And then Craig told me, he was, like, no, he didn’t need his wife here. I was, like, she has to be here to sign. He goes, no, he can sign for his wife. And me and the other lady that was in the office kind of looked at each other and were just really puzzled. And I was, like, you know, you can’t sign for your wife. And he told me, yes, that’s one of the perks of being married is that you can sign things for your spouse. And I was very confused and I was, like, I really don’t think that’s the way it is. We just learned about this in school; so I was, like, you know, how can that happen. He was, like, it just is. You have him sign it and it’s done.

After this exchange with Bryant, Coe and a co-worker looked up the circumstances in which a spouse can sign a tax return for the other spouse on the IRS website. Coe then told Bryant that a spouse can only sign for his or her spouse: “if you have a power of attorney, you know, special circumstances. Like if they’re in the military or sick or if they’ve passed away in the previous tax year. That would be the only reason and you would need it documented.” Bryant did not say anything to Coe in response.

Coe was scheduled to work the next afternoon. Because she was upset about the exchange she had with Bryant, she decided to send an email to Bryant and Harmon before coming to work the next morning. In her email, Coe expressed discomfort with “bending the rules” and stated, among others:

Craig, First, I have to say that I am very happy and proud to be working for Liberty. I enjoy my time working with and helping people get the most; not only from their refund, but also from their experience of 3 having their taxes filed at Liberty. I hope that I can be an asset to your team, and I am eager to learn the ins and outs of the business . . . . And, while I know little about the business end of things that you see and handle everyday [sic], I do have a working understanding of laws. Where you may feel comfortable bending the rules, it makes me very uncomfortable. In the case of having a husband sign a return for his wife, the law is quite clear that there are only specific circumstances where this is allowed, and they have to be documented as such. Doing so outside of those parameters is forgery and falsifying government documents and can carry criminal charges. I just cannot, in good conscience, associated [sic] my name with that. . . . And, while I will always do my best to bring in business, and give the best service possible to every client, I am very uncomfortable [ignoring] the laws to do so and I hope that it is not a condition of my continued employment. Shortly thereafter, Harmon responded to Coe’s email and fired her via email:

Ashley, We at Liberty Tax Service are very happy to have you as a part of our team and think that you have a very bright future. In no way would we at Liberty Tax Service ever ask you to perform any task that is illegal, unethical or breaks any government regulatory laws. However, it is our expectation that staff consults with Liberty Management prior to interpreting tax laws based upon a novice understanding. Management’s intervention gives us an opportunity to assess the circumstances, review the law and to make a conscious and legal decision about what direction to pursue after prudent research. It is our goal to create “Raving Liberty Tax Customers” by going the extra mile to make certain that all efforts to provide excellent customer service have been exhausted. It is our apology if you interpreted things in any other way. We thank you for your service to Liberty Tax and wish you the very best of luck on [sic] your future endeavors. After hearing the evidence presented by the parties, the jury found in favor of Coe on her wrongful termination claim, answering “Yes” in response to Question Number 1 asking: “Was Ashley Coe discharged for the sole reason that she

4 refused to perform an illegal act?” The jury also awarded Coe $4,350.00 in damages.

Sienna Financial filed a motion for judgment notwithstanding the verdict and argued that (1) “the evidence conclusively negated that [Sienna Financial] ordered or required [Coe] to perform an illegal act” or face termination; (2) “[a]t best, [Coe] provided evidence to a theoretical illegal act or a future illegal act for which Sabine Pilot is inapplicable”; and (3) no evidence supports the jury’s damages finding because Coe “presented no facts or data to support [the] award of past lost earnings.”

Coe filed a response to Sienna Financial’s motion for judgment notwithstanding the verdict and contended (1) there is more than a scintilla of evidence to support a finding that she was fired solely for refusing to commit an illegal act because “[i]t can be reasonably inferred that, as a policy and practice of the company, there was an expectation that Coe engage in such illegal activity as a condition of continued employment”; and (2) there is sufficient evidence to support Coe’s damages award.

The trial court granted Sienna Financial’s motion for judgment notwithstanding the verdict and signed a take nothing judgment against Coe on April 18, 2018.

ANALYSIS

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Ashley Coe v. Sienna Financial Services, LLC, (Tex. Ct. App. 2019).

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