Arends v. Family Solutions of Ohio, Inc.

District Court, N.D. Ohio·Decided April 5, 2021·No. 1:18-cv-02017·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO

Jamal Stephenson, et al., Case No. 1:18cv2017 On behalf of himself and All others similarly situated,

Plaintiffs, JUDGE PAMELA A. BARKER -vs-

Family Solutions of Ohio, Inc., MEMORANDUM OPINION AND et al., ORDER

Defendants

Currently pending is Plaintiffs’ Motion for Rule 23 Certification of a State-Law Class (Doc. No. 70.) Defendants Family Solutions of Ohio, Inc., Prostar Management, Inc., John Hopkins, and Dawn Smith filed a Brief in Opposition on September 1, 2020, to which Plaintiffs replied on September 8, 2020. (Doc. Nos. 87, 91.) Defendants filed a Sur-Reply on November 5, 2020 and Supplemental Briefing was submitted by both parties on March 26, 2021. (Doc. Nos. 117, 141, 142.) For the following reasons, Plaintiffs’ Motion for Rule 23 Certification (Doc. No. 70) is GRANTED IN PART and DENIED IN PART, as set forth herein. I. Factual Allegations Founded in 2013, Defendant Family Solutions of Ohio, Inc. (“Family Solutions”) is a non- profit organization that provides mental and behavioral healthcare services for children and families throughout Ohio. (Decl. of Dawn Smith dated August 31, 20201 (Doc. 138-1) at ¶¶ 3, 5.) Defendant

1 Defendant Dawn Smith has submitted several Declarations in this litigation. The first was submitted in opposition to Plaintiffs’ Motion for FLSA Conditional Certification and is dated March 14, 2019. (Doc. No. 13-1.) Another was submitted in opposition to Plaintiffs’ Motion for Rule 23 Certification and is dated August 31, 2020. (Doc. No. 87-2.) A third Declaration was submitted by Defendant Smith in support of Defendants’ Motions for Summary Judgment and is Dawn Smith (“Smith”) was highly involved in the development of Family Solutions and currently serves as its Vice President of Strategic Planning and Program Management. (Id. at ¶¶ 1, 3.) Family Solutions has locations in Cleveland, Bedford Heights, Lorain, Columbus, and Cincinnati. (Id. at ¶ 6.) At each location, Family Solutions employs a Program Director or Assistant Program Director, as well as a Clinical Supervisor. (Id.) The Program Director/Assistant Program Director and Clinical Supervisor oversee employees based out of that site that work with patients in

the field. (Id. at ¶ 7.) Each site’s Clinical Supervisor is the direct supervisor of employees based out of that particular site. (Id. at ¶ 7.) Qualified Mental Health Specialists2 (“QMHSs”) are one of the categories of employees at Family Solutions that work with patients in the field. (Id. at ¶ 7.) See also Deposition of Jamal Stephenson (Doc. No. 115-1) at Tr. 78; Deposition of Melanie Baron (Doc. No. 113-1) at Tr. 18-19. The parties dispute the precise scope and nature of the QMHSs’ job duties. However, in general terms, the parties agree that QMHSs provide behavioral health services, including counseling services, to Family Solutions’ Medicaid-eligible patients. (Smith Decl. (Doc. No. 138-1) at ¶ 7, 18.) See also Stephenson Depo. at Tr. 78.3 The parties also agree that, as part of their duties, QMHSs

dated September 1, 2020. (Doc. Nos. 88-1, 89-1.) Due to formatting and legibility problems, Defendants were directed to re-submit a complete and fully legible version of Ms. Smith’s August 31, 2020 Declaration. Defendants complied and submitted a complete copy of this Declaration, which is located at Doc. No. 138-1. Finally, Defendant Smith submitted yet another Declaration on March 26, 2021, in support of Defendants’ Supplemental Briefing in opposition to Plaintiffs’ Motion for Rule 23 Certification. (Doc. No. 142-1.)

2 This position is currently referred to as “Qualified Behavioral Health Specialists.” For purposes of this Opinion, the Court will refer to the position as it was known when it was held by Plaintiffs Baron and Stephenson, i.e., as Qualified Mental Health Specialists.

3 Defendants assert that QMHSs provide “behavioral health services” and “counseling services,” which they claim consist of “office or non-manual” work that involves the “exercise of discretion and independent judgment with respect to matters of significance” including “providing medical care that needs to be documented in the patient’s medical files.” (Smith Decl. dated September 1, 2020 (Doc. No. 89-1) at ¶¶ 26, 29, 33-35.) Plaintiff Stephenson testified that, while employed as a QMHS, he provided important “mental health services,” including helping patients deal with mental health crises. 2 schedule appointments with clients and visit them at various locations, including in schools and homes. (Stephenson Depo. at Tr. 78; Baron Depo. at Tr. 18-19.) Because they visit clients in the field, virtually all QMHSs travel between clients during the course of the workday. (Smith Depo. (Doc. No. 114-1) at Tr. 262-263.) In addition, it is undisputed that QMHSs are required to create progress notes regarding their clients and enter documentation into their client’s files using the “ICANotes” electronic medical record system. See Smith Depo. at Tr. 262-263.

Representative Plaintiffs Melanie Vilk Baron (“Baron”) and Jamal Stephenson (“Stephenson”) were QMHSs. Baron worked in Family Solutions’ Cleveland location between August 2016 and October 2016. (Smith Decl. (Doc. No. 138-1) at ¶ 46.) See also Baron Depo. at Tr. 5, 12. According to Defendants, Baron was still in her probationary period at the time she resigned from Family Solutions. (Smith Decl. (Doc. No. 138-1) at ¶ 46.) Stephenson worked in Family Solutions’ Cincinnati location from August 2016 to May 2017. (Id. at ¶ 42.) At the time of their respective hires, Family Solutions executed “Employment Letters” in which Baron and Stephenson were offered the position of QMHS. See Doc. No. 51-2 at PageID#s 447, 448. Among other things, these letters provide that “[a]t this time, your hourly rate will be at a rate of $20.” Id. Hourly employees are trained at the site-level by each site’s employees. (Smith Decl. (Doc.

No. 138-1) at ¶ 26.) When first hired, hourly employees (such as QMHSs) attend an orientation

(Stephenson Depo. at Tr. 78, 82-83.) Plaintiff Baron testified that she was not permitted to “treat” patients in the medical sense of the word; rather, she “helped [patients] with stuff” like finding a job, managing schoolwork, etc. (Baron Depo. at Tr. 22-24.) In response to Defendants’ Requests for Admissions, Plaintiffs admitted that, as QMHSs, they “performed behavioral health treatment and supportive duties,” including Community Psychiatric Supportive Treatment (“CPST”) and counseling services. According to Plaintiffs, “[s]uch work involved a variety of services that complement mental health counseling/therapy. Examples of CPST services include needs assessment, links to community resources, symptom monitoring, education, and help with practicing the skills introduced in counseling sessions.” (Doc. No. 101-1 at PageID#s 2354-2357.)

3 session that is conducted by salaried employees at their respective sites. (Id. at ¶ 27.) Specifically, the site’s Program Director or Assistant Program Director and the site’s Clinical Supervisor explain time reporting and methods of pay during orientation. (Id.) In addition, the Program Director, Assistant Program Director, and/or Clinical Supervisor work individually with each employee to provide training regarding how hourly employees are required to report their time. (Id. ¶¶ 30, 31.) Among other things, employees who are paid hourly are instructed that they must follow Family

Solutions’ Reporting Time Worked policy. (Id. at ¶ 28.) This policy provides, in pertinent part, as follows: Accurate recording of time worked and absence from work is the responsibility of every employee. All employees must complete and sign a time sheet that is signed by their immediate supervisor.

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Arends v. Family Solutions of Ohio, Inc., (N.D. Ohio 2021).

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