Andrews v. American Telephone & Telegraph Co.

95 F.3d 1014, 35 Fed. R. Serv. 3d 816, 1996 U.S. App. LEXIS 24472
CourtCourt of Appeals for the Eleventh Circuit
DecidedSeptember 19, 1996
DocketNos. 95-8046, 95-8047 and 95-8048
StatusPublished
Cited by148 cases

This text of 95 F.3d 1014 (Andrews v. American Telephone & Telegraph Co.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Andrews v. American Telephone & Telegraph Co., 95 F.3d 1014, 35 Fed. R. Serv. 3d 816, 1996 U.S. App. LEXIS 24472 (11th Cir. 1996).

Opinions

COX, Circuit Judge.

American Telephone & Telegraph Corporation (AT & T), Sprint Corporation (Sprint), and West-Interactive Corporation (West-Interactive) separately appeal the district court’s certification under Fed.R.Civ.P. 23(b)(3) of classes of plaintiffs, in two related eases, alleging claims relating to hundreds of “900-number” telemarketing programs. We treat these separate appeals in the same opinion because the appellants raise similar issues and appeal the same class certification order. Because we conclude that the district court erred in determining that the proposed class actions would be manageable under Rule 23(b)(3), we reverse the court’s order certifying the classes and remand for further proceedings.

I. FACTS AND PROCEDURAL HISTORY

Pay-per-call, or “900-number,” telephone service was developed in the early 1980s. It [1019]*1019was first used for telephone polling and other interactive programs designed to disseminate a wide variety of information to customers, who were usually billed for the calls in their monthly phone bills. After its inception, the 900-number industry rapidly expanded to encompass varied news, sports, weather, and entertainment information programs, as well as promotional and giveaway contests. While the specifics of different 900-number programs vary greatly, their basic operation is the same: callers are enticed by television commercials, direct mail solicitation, or other advertising materials to call a 900 number, for which the callers are charged either a flat fee per call or a per-minute rate.

Appellants AT & T and Sprint are major long distance carriers that provided phone service to various “sponsors” of 900-number promotions and, after deregulation of the industry in 1986, offered billing and collection services to 900-number sponsors. The sponsors, some of which hired independent “service bureaus” to operate the 900-number enterprises, received a share of the fees collected by the long distance carriers from customers who called the 900-numbers. Appellant West-Interactive is a large service bureau based in Omaha, Nebraska, allegedly involved in the creation, promotion, and operation of various games of chance and “sweepstakes” entailing the public’s use of 900 numbers.1 This appeal focuses on two groups of 900-number programs, involving sweepstakes promotions and credit card offers.

A, The Andrews litigation

Lamar Andrews filed Andrews v. AT & T, No. CV 191-175 (S.D. Ga. filed Sept. 12, 1991), individually and on behalf of “a class of all other persons similarly situated,” alleging that AT & T, Sprint, West-Interactive, and others knowingly participated in an “enterprise operated in interstate commerce ... by which [people dialing applicable 900-num-bers] ... place a bet or wager in the hope of winning a cash prize or some other award of great value.” (R. 1-2 at 10 (First Am.Compl. at ¶ 30).) Andrews contends that 900-num-ber charges incurred by callers participating in programs involving games of chance, sweepstakes, or information on unclaimed funds equate to “bets” placed in hope of winning some jackpot or prize. Andrews’s complaint alleges that this gambling activity is “illegal under the laws of all of the fifty states,” (id. at 18 (IT 61)), and constitutes racketeering activity in violation of the federal RICO statute, 18 U.S.C. §§ 1961 to 1968 (1994), (id. at 19 (¶ 63)), the Communications Act of 1934, 47 U.S.C. §§ 201 to 229 (1994), (id. at 26 (¶89)), and the “federal common law” of communications law, (id. at 24 (¶ 82)).

Andrews’s complaint further alleges that the defendants committed mail and wire fraud, in violation of 18 U.S.C. §§ 1341 & 1343 (1994), in furtherance of their RICO enterprise. It asserts that service bureaus like West Interactive committed mail fraud by promoting illegal games of chance with postcards mailed to solicit “the placement of illegal wagers.” (Id. at 19-20 (¶ 65).) The complaint alleges that AT & T and Sprint had “actual or constructive knowledge that they [were] in the business of collecting gambling wagers and debts for gambling businesses,” (id. at 9 (¶ 26)), by using both mailed collection notices and telephone contacts. In addition to the allegations concerning a national gambling enterprise, Andrews alleges that the defendants have violated Georgia statutes that prohibit the operation of a gambling business within that state.

After discovery was completed with respect both to the merits and to class issues, the district court conducted a class certification hearing, beginning on May 23, 1994.2 Andrews, along with the other named plain[1020]*1020tiffs in Harper, testified at the hearing. Andrews stated that he could not identify any particular 900-number call that he had placed, and he failed to show that he actually paid 900-number charges that appeared on his phone bill, although his phone service had been disconnected for failure to pay his bills in full. (R. 39-272 at 241-44.) With regard to the promotional postcards he had received in the mail, Andrews admitted that he could not point to any fraudulent statements on them on which he had relied to place 900-number calls. (Id. at 261.)

The defendants challenged Andrews’s standing to bring suit, as well as his ability to represent the interests of unnamed class members. They also argued that elass certification was neither feasible nor desirable, due to the number of possible claimants, the predominance of individual issues, and the unmanageability of the litigation.

The district court stated that it was “not at all impressed with the standing of ... Andrews as a representative” of unnamed class members. (R. 39-272 at 560.) The court recommended that the plaintiffs consider “augmentation of the class representatives” and recessed the hearing. (R. 39-272 at 560-61.) When the court resumed the certification hearing in September 1994, the plaintiffs moved to amend their complaints to add several new class representatives to both the Andrews and Harper groups of representatives.

The district court granted the motions to amend in November 1994, when it concluded that “all Rule 23 class action requirements are met in this case.” (R. 27-336 at 22; R. 38-210 at 22.)3 The court rejected the defendants’ challenge to Andrews’s standing, concluding that, at the least, Andrews had allegedly been the target of efforts to collect an illegal gambling debt. The court also concluded that, with the addition of new named plaintiffs, the interests of the class would be adequately represented, as required by Rule 23(a).

The court rejected AT & T, Sprint and West-interactive’s arguments that individual issues predominate over common questions of law or fact and that class treatment of the plaintiffs’ claims is inferior to other modes of litigation in resolving their claims.

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Bluebook (online)
95 F.3d 1014, 35 Fed. R. Serv. 3d 816, 1996 U.S. App. LEXIS 24472, Counsel Stack Legal Research, https://law.counselstack.com/opinion/andrews-v-american-telephone-telegraph-co-ca11-1996.