Compass Bank v. Snow

823 So. 2d 667, 2001 WL 1658447
CourtSupreme Court of Alabama
DecidedDecember 28, 2001
Docket1000785
StatusPublished
Cited by35 cases

This text of 823 So. 2d 667 (Compass Bank v. Snow) is published on Counsel Stack Legal Research, covering Supreme Court of Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Compass Bank v. Snow, 823 So. 2d 667, 2001 WL 1658447 (Ala. 2001).

Opinion

Compass Bank and Compass Bancshares, Inc. (hereinafter referred to jointly as "the Compass defendants"), appeal from a class-certification order obtained by the plaintiffs in this case, who are present and former customers of the Compass defendants (hereinafter referred to as "the plaintiff customers"). We vacate the class-certification order and remand the case.

I. Factual Background and Procedural History
The plaintiff customers are customers who are dissatisfied with the order in which the Compass defendants pay checks and other items presented for payment on the same day, i.e., the "posting order." A problem arises when a customer, contrary to the customer's agreement with the bank, writes a check for which there are insufficient funds in the customer's account. Specifically, the plaintiff customers complain about the order in which the Compass defendants have chosen to post their customers' checks to their accounts.

Section 7-4-303(b), Ala. Code 1975, allows a bank to choose its posting order; that section provides that "items may be accepted, paid, certified, or charged to the indicated account of its customer in any order." A bank may choose between several different posting orders, including (1) *Page 669 posting high to low by amount, (2) posting sequentially by check number, (3) posting low to high by amount, and (4) posting in random order. Before 1995, the Compass defendants posted checks low to high by amount. From the beginning of 1995 until September 23, 1997, the Compass defendants posted sequentially by check number. From September 23, 1997, to the present, the Compass defendants have posted high to low by amount.

The plaintiff customers allege that the Compass defendants changed their posting order to a high-to-low-by-amount posting order because, they say, that posting order is more profitable for the bank. When a bank uses a high-to-low posting order, the plaintiff customers say, more checks are dishonored because of insufficient funds, thus allowing the bank to charge a greater number of service charges. The Compass defendants point out that some customers prefer the high-to-low posting order because, they say, it means posting in that order allows a bank to pay significant checks, such as checks for mortgage payments, tax payments, insurance premiums, or vehicle payments, which carry greater economic consequences for nonpayment than do service charges for insufficient funds. They also point out that no posting order is satisfactory to all customers.

In November 1999, the Compass defendants revised their deposit agreements to add what they describe as posting-order disclosures and mandatory arbitration provisions. The Compass defendants say that all customers who opened accounts after October 1998 were provided with the revised agreements, and that the revised agreements were mailed to all existing customers in December 1999 or January 2000. In essence, the Compass defendants say that all customers who continued to maintain their accounts after January 2000 received the revised deposit agreements. The plaintiff customers acknowledge that existing Compass customers received the revised deposit agreements in January 2000.

The Compass defendants have 237 branches, over 6,000 employees, and over 500,000 checking account customers in Alabama, Florida, and Texas. The named plaintiffs, Jucretia Snow, Mary Kennedy, and Charles Butler, Jr., maintained accounts at different Compass Bank branches in Alabama.

In July 1998, Annette Rago sued Compass Bank in the Mobile Circuit Court, alleging breach of contract and fraudulent suppression, resulting from Compass Bank's alleged failure to disclose its posting order to its customers. Rago sued individually and on behalf of a purported class of Compass customers "who incurred service charges that were not agreed upon." Compass Bank answered, claiming that it had implemented its posting order pursuant to § 7-4-303(b), Ala. Code 1975, for its branches in Alabama and pursuant to § 674.303(2), Fla. Stat. Ann., for its branches in Florida. In September 1998, Rago added Compass Bancshares, Inc., as a defendant. Compass Bancshares answered, stating that it was a corporation distinct from Compass Bank and that it had no relationship with or contract with Rago. Compass Bank then filed a compulsory counterclaim against the putative class for all unpaid fees and charges due in connection with their Compass Bank accounts. At some point after the purported class action was filed, Compass Bank in Texas merged with Compass Bank in Alabama and Florida.

Rago withdrew as a named plaintiff in March 2000; she was replaced by Snow, Kennedy, and Butler. They filed an amended complaint in which they alleged breach of contract, fraudulent suppression, and conversion arising out of the Compass *Page 670 defendants' alleged failure to disclose their posting order and the effect that the posting order had on the fees collected for insufficient funds. Snow, Kennedy, and Butler also requested a declaratory judgment declaring the high-to-low posting order "to be in violation of applicable laws" and a permanent injunction enjoining the Compass defendants from posting checks in a high-to-low order. Shortly after Snow, Kennedy, and Butler were substituted as plaintiffs, the Compass defendants raised as an affirmative defense to Snow and Kennedy's claims the alleged agreement to arbitrate their claims. Butler had closed his account before February 2000, so he was not subject to the arbitration agreement. Discovery proceeded pursuant to the trial court's scheduling order.

On July 31, 2000, the plaintiff customers filed a motion for class certification, and the Compass defendants filed a response opposing class certification and a motion to compel arbitration. The trial court held a hearing on these motions on October 19, 2000. The motions were submitted based on the parties' briefs and on the evidentiary submissions. No witnesses testified at the hearing. The Compass defendants say that counsel for the plaintiff customers conceded at the hearing that the plaintiff customers were not seeking certification as to the conversion claim. The plaintiff customers' counsel subsequently submitted to the trial court proposed orders granting the motion to certify a class and denying the motion to compel arbitration. The only change the trial court made when it entered those orders, the Compass defendants say, was that it crossed out the word "Proposed" on each order. The trial court signed the orders on December 13; they were entered on December 15. The class-certification order, as entered, certified all of the plaintiff customers' claims, including the conversion claim that the plaintiff customers had conceded at the hearing, and included all of the plaintiff customers, even those who the Compass defendants argue were subject to arbitration. Compass appeals pursuant to § 6-5-642, authorizing an immediate appeal of a class-certification order.

II. Standard of Review
We must first determine the appropriate standard of review when deciding whether a trial court has properly certified a class. The Compass defendants argue that because Alabama law now provides that class-certification orders may be appealed as a matter of right, this Court should apply a de novo standard of review. See § 6-5-642. No live witnesses testified, they argue, and the court's order was based on the written record. The Compass defendants do not, however, cite any cases in which an appellate court has applied a de novo standard of review to review of a class-certification order.

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Bluebook (online)
823 So. 2d 667, 2001 WL 1658447, Counsel Stack Legal Research, https://law.counselstack.com/opinion/compass-bank-v-snow-ala-2001.