Anderson v. Ohio Bell Tel. Co.

2017 Ohio 7318
Ohio Court of Appeals·Decided August 24, 2017·No. 104858·Published·Cited by 2 cases

Opinion

Court of Appeals of Ohio

EIGHTH APPELLATE DISTRICT COUNTY OF CUYAHOGA

JOURNAL ENTRY AND OPINION No. 104858

JACINDA ANDERSON

PLAINTIFF-APPELLANT

vs.

THE OHIO BELL TELEPHONE COMPANY DEFENDANT-APPELLEE

JUDGMENT:

REVERSED AND REMANDED

Civil Appeal from the

Cuyahoga County Court of Common Pleas Case No. CV-13-798525

BEFORE: Jones, J., S. Gallagher, P.J., and Blackmon, J.

RELEASED AND JOURNALIZED: August 24, 2017

ATTORNEY FOR APPELLANT

Steven J. Forbes Norchi Forbes, L.L.C. 23240 Chagrin Blvd., Suite 210 Cleveland, Ohio 44122

ATTORNEYS FOR APPELLEE

Laura Lindner Littler Mendelson P.C. 111 East Kilbourn Avenue, Suite 1000 Milwaukee, WI 53202

Amy Ryder Wentz Littler Mendelson P.C. 1100 Superior Avenue, 20th Floor Cleveland, Ohio 44114

LARRY A. JONES, SR., J.:

{¶1} Plaintiff-appellant Jacinda Anderson (“Anderson”) appeals from the trial court’s January 24, 2016 judgment that, in part, granted summary judgment in favor of defendant-appellee, The Ohio Bell Telephone Company, a.k.a. AT&T (“Ohio Bell”), on Anderson’s disability discrimination claims. For the reasons that follow, we reverse and remand. Background

{¶2} Beginning in August 2005, Anderson worked for Ohio Bell; she had previously worked for Michigan Bell from 1995 until she transferred to Ohio Bell. In August 2009, she sought leave of absence for an alleged medical condition. In November 2009, the company terminated her employment.

{¶3} In 2013, Anderson filed this action against Ohio Bell, alleging that she was terminated because of a disability and that the company failed to provide her with a reasonable accommodation for the disability. Ohio Bell answered the complaint and asserted a fraud counterclaim against Anderson.

{¶4} Both parties filed motions for summary judgment: Anderson filed a motion for summary judgment on the company’s fraud counterclaim, and Ohio Bell filed a motion for summary judgment on both Anderson’s complaint and its fraud counterclaim. The trial court granted Ohio Bell’s motion as it related to Anderson’s complaint, but denied both parties’ motions as they related to the company’s fraud counterclaim. After the trial court’s ruling, the telephone company voluntarily dismissed its fraud counterclaim.

Anderson now appeals, and for her sole assignment of error contends that “the trial court erred by granting summary judgment in favor of Ohio Bell Company and finding as a matter of law that The Ohio Bell Telephone Company did not discriminate against Jacinda Anderson based on her disability.”1 Summary judgment standard of review

{¶5} This court’s review of a trial court’s decision on summary judgment is de novo. Bonacorsi v. Wheeling & Lake Erie Ry. Co., 95 Ohio St.3d 314, 2002-Ohio-2220, 767 N.E.2d 707, ¶ 24. Summary judgment is appropriate only when the moving party demonstrates that (1) no genuine issue of material fact exists, (2) the moving party is entitled to judgment as a matter of law, and (3) reasonable minds could come to but one conclusion and that conclusion is adverse to the party against whom the motion for summary judgment is made, that party being entitled to have the evidence most strongly construed in its favor. Civ.R. 56(C); State ex rel. Grady v. State Emp. Relations Bd., 78 Ohio St.3d 181, 183, 677 N.E.2d 343 (1997). Ohio Bell’s summary judgment motion

{¶6} In support of its motion for summary judgment, Ohio Bell submitted several affidavits with accompanying documentation and deposition transcripts, including the transcript from Anderson’s deposition. It was Ohio Bell’s position that Anderson sought disability leave based on “knowing misrepresentations.” Specifically, the telephone

1 Because the telephone company dismissed its fraud counterclaim against Anderson, the claim is not part of this appeal. Therefore, it will only be discussed as is necessary to explain the setting of the case.

company maintained that it granted her a five-week, short-term disability leave based on her representations that she was having surgery for carpal tunnel; the leave was for August 5, 2009 through September 14, 2009. According to the company, Anderson neither scheduled nor had the surgery.

{¶7} When the five-week period expired, Anderson sought additional time, which the company denied. Anderson appealed the denial. In support of her appeal, Anderson submitted a letter she and her father drafted, “purportedly bearing the letterhead and signature of a psychiatrist.” However, Ohio Bell contended that the psychiatrist never treated Anderson during the relevant time frame, had not even met her at the time the letter was drafted, and did not write the letter. The “fraudulent” letter from the psychiatrist was the ground for Ohio Bell’s fraud counterclaim against Anderson. Anderson’s leave

{¶8} The company’s resource manager, Lashon Borom (“Borom”), averred that claims for short-term disability are processed by a third-party administrator, Sedgwick Claims Management Services, which operates as the AT&T Integrated Disability Services Center (“IDSC”). After being notified of a claim for short-term disability,2 the IDSC makes a determination, based on the information provided by the employee’s health care provider, on whether the medical condition qualifies for benefits. After it makes its determination, the IDSC then notifies the employee in writing as to whether his or her

2 Under the company’s benefits plan, an employee whose absence for his or her own illness for greater than seven days is eligible for short-term disability benefits.

claim had been approved or denied, and the reason for the determination.

{¶9} Borom averred that Anderson had “three chargeable absences in 2009: July 5 -

July 11, July 19 - July 23, and July 30 - August 3.” After the third absence, the company was eligible under its disciplinary policy to terminate Anderson, but it “decided to exercise leniency and * * * give her a final written warning plus 3-day suspension in lieu of termination.”

{¶10} On August 13, 2009, Borom opened a short-term disability claim for Anderson because she had been off work for her own illness for eight consecutive days. On September 15, 2009, the IDSC determined that Anderson was no longer unable to work and, therefore, that she was not entitled to benefits. In a letter from Borom to Anderson dated September 16, 2009, Borom advised Anderson that her claim for short-term disability benefits had been denied and that she had “exhausted [her] FMLA entitlement for the current 12-month period.” The letter directed Anderson to report to work on September 23, 2009, and that if she did not, the company would “have no choice but to assume you are abandoning your job” and it would remove her from the payroll because of her “voluntary resignation.”

{¶11} The letter further advised that if Anderson required a reasonable accommodation, she should contact the IDSC, and if she needed help managing a situation in her personal or work life, she should contact the employee assistance program.

{¶12} Borom averred that Anderson did not contact her or otherwise respond to the letter, and did not report to work on September 23. Further, the IDSC did not contact

Borom to advise that Anderson had requested a reasonable accommodation. Borom sent another letter to Anderson, dated October 7, 2009, advising her to return to work by October 14; Anderson did not return. On October 14, Borom sent another letter to Anderson advising her to report to work by October 21; again, Anderson did not report. Another letter, dated October 26 was also sent; the letter stated that Anderson needed to report to work on November 2, 2009; she did not.

{¶13} As with the first letter, the October letters advised Anderson that failure to report to work would be deemed abandonment of her job and voluntary resignation; that she should contact the IDSC for a request for a reasonable accommodation; and that if she needed help managing a work or personal issue, she should contact the employee assistance program.

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Anderson v. Ohio Bell Tel. Co., 2017 Ohio 7318 (Ohio Ct. App. 2017).

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