Allison Theys, et al. v. Dental Intelligence, Inc., et al.

District Court, N.D. Illinois·Decided March 6, 2026·No. 1:25-cv-02464·Unknown

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION Allison Theys, et al., Plaintiffs, No. 25 CV 2464 v. Dental Intelligence, Inc., et al., Judge Lindsay C. Jenkins Defendants.

MEMORANDUM OPINION AND ORDER Dental Intelligence, Inc. (“Dental Intelligence”) provides practice management software products to dental clinics, including three of the Defendants in this case: Dental Experts, LLC d/b/a Dental Dreams (“Dental Dreams”), Familia Dental, LLC (“Familia Dental”), and Familia Dental West Green Bay LLC (“Familia Dental West Green Bay”) (collectively, “the Clinic Defendants”). [Dkt. 53, ¶¶ 12–14.]1 Among its software products is LocalMed, an online scheduling tool that the Clinic Defendants embedded on their websites—and that Plaintiffs Allison Theys, Victoria Grivetti, Julie Bell, Equila Jackson, and Maria Roundtree in turn used to book appointments. [Id., ¶ 14.] When doing so, Plaintiffs submitted personal information, including the reason for their appointment, the name of the clinic they wished to visit, the name of their treating medical provider, their phone number, and their insurance provider. [Id., ¶¶ 21, 27, 33, 39, 45, 88.] Alleging that Dental Intelligence and Clinic Defendants disclosed this personal information without authorization to a third parties such as Google, Plaintiffs bring this putative class action suit for common law invasion of privacy, negligence, breach of implied contract, and unjust enrichment, as well as violations of the federal Electronic Communications Privacy Act (“ECPA”), the Wisconsin Wiretap Act (“WWA”), and the Maryland Wiretapping and Electronic Surveillance Act (“MWESA”). [Id., ¶¶ 168–245.] Before the court are Defendants’ four motions to dismiss, which are granted in part. [Dkt. 59, 62, 64, 73.]

1 Citations to docket filings generally refer to the electronic pagination provided by CM/ECF, which may not be consistent with page numbers in the underlying documents. The following factual allegations are taken from the amended complaint and accepted as true for the purposes of the motions. Smith v. First Hosp. Lab’ys, Inc., 77 F.4th 603, 607 (7th Cir. 2023). In setting forth the facts at the pleading stage, the court does not vouch for their accuracy. See Goldberg v. United States, 881 F.3d 529, 531 (7th Cir. 2018). I. Background Dental Intelligence is a software company incorporated in Delaware and based in Utah. [Dkt. 53, ¶ 12.] Dental Intelligence offers its LocalMed scheduling tool to dental clinics and clinic groups nationwide, including the Clinic Defendants. [Id., ¶¶ 10–14.] Dental Dreams and Familia Dental are incorporated in and maintain their principal place of business in Illinois, but also operate clinics in other states. [Id., ¶¶ 10–11.] Dental Dreams, for instance, has clinics in Maryland. According to the amended complaint, “Familia Dental manages [] and operates over thirty clinics” including in Illinois and Wisconsin, to include Familia Dental West Green Bay. [Id., ¶ 11.]2 The Clinic Defendants are alleged to have installed LocalMed portals on their websites in order to offer online appointment scheduling to patients. [Id., ¶ 14.] Plaintiffs allege that the LocalMed portals use imperceptible tracking features not disclosed to website visitors like Plaintiffs. [Id., ¶¶ 100–03.] To access Google’s business analytics and marketing tools, Dental Intelligence installs its tracking tools on its customers’ websites, including “pixels”: small snippets of code that load when a user visits a website. [Id., ¶¶ 70–71, 87.] Pixels identify and follow individual users, connecting them to data such as “the specific webpages visited by [that] website user, items added to an online shopping cart by [that] website user, information entered into an online form by [that] website user, and the device characteristics of [that] website user’s phone or computer.” [Id., ¶¶ 7, 71, 89.] Named plaintiffs are residents of Wisconsin (Allison Theys), id., ¶ 19, Illinois (Victoria Grivetti, Julie Bell, Equila Jackson), id., ¶¶ 25, 31, 37, and Maryland (Maria Roundtree) and patients of the Clinic Defendants. [Id., ¶ 43.] Plaintiffs allege that Dental Intelligence “configured the Tracking Tools installed on the [LocalMed] Portal to capture and transmit the Sensitive Health Information communicated through the Portal to third parties, including Google,” and that the Clinic Defendants in turn “installed the Portal on their websites and directed their patients, including Plaintiffs, to use the Portal to book medical appoints despite possessing actual and/or constructive knowledge that Sensitive Health Information disclosed through the Portal would be transmitted to unauthorized third parties without their patients’ knowledge or consent.” [Id., ¶ 87; see Dkt. 53, ¶¶ 21, 27, 33, 39, 45.] Plaintiffs booked appointments using LocalMed portals on their dentists’ websites: Theys with Familia Dental West Green Bay location in Wisconsin, [Dkt. 53,

Free access — add to your briefcase to read the full text and ask questions with AI

Allison Theys, et al. v. Dental Intelligence, Inc., et al., (N.D. Ill. 2026).

Allison Theys, et al. v. Dental Intelligence, Inc., et al. (Allison Theys, et al. v. Dental Intelligence, Inc., et al.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Tamburo v. Dworkin
601 F.3d 693 (Seventh Circuit, 2010)
Lujan v. Defenders of Wildlife
504 U.S. 555 (Supreme Court, 1992)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Saul Catalan v. RBC Mortgage Compan
629 F.3d 676 (Seventh Circuit, 2011)
Wigod v. Wells Fargo Bank, N.A.
673 F.3d 547 (Seventh Circuit, 2012)
Daniel Engel v. Robert Buchan
710 F.3d 698 (Seventh Circuit, 2013)
Christensen v. Sullivan
2009 WI 87 (Wisconsin Supreme Court, 2009)
Aebischer v. Stryker Corp.
535 F.3d 732 (Seventh Circuit, 2008)
Airborne Beepers & Video, Inc. v. AT & T Mobility LLC
499 F.3d 663 (Seventh Circuit, 2007)
Lindquist Ford, Inc. v. Middleton Motors, Inc.
557 F.3d 469 (Seventh Circuit, 2009)
Brooks v. Ross
578 F.3d 574 (Seventh Circuit, 2009)
Hornback v. Archdiocese of Milwaukee
2008 WI 98 (Wisconsin Supreme Court, 2008)
Moorman Manufacturing Co. v. National Tank Co.
435 N.E.2d 443 (Illinois Supreme Court, 1982)
Congregation of the Passion v. Touche Ross & Co.
636 N.E.2d 503 (Illinois Supreme Court, 1994)
Mogavero v. Silverstein
790 A.2d 43 (Court of Special Appeals of Maryland, 2002)
Richter v. North American Van Lines, Inc.
110 F. Supp. 2d 406 (D. Maryland, 2000)
Marino v. Arandell Corp.
1 F. Supp. 2d 947 (E.D. Wisconsin, 1998)