Allison Theys, et al. v. Dental Intelligence, Inc., et al.

CourtDistrict Court, N.D. Illinois
DecidedMarch 6, 2026
Docket1:25-cv-02464
StatusUnknown

This text of Allison Theys, et al. v. Dental Intelligence, Inc., et al. (Allison Theys, et al. v. Dental Intelligence, Inc., et al.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Allison Theys, et al. v. Dental Intelligence, Inc., et al., (N.D. Ill. 2026).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION Allison Theys, et al., Plaintiffs, No. 25 CV 2464 v. Dental Intelligence, Inc., et al., Judge Lindsay C. Jenkins Defendants.

MEMORANDUM OPINION AND ORDER Dental Intelligence, Inc. (“Dental Intelligence”) provides practice management software products to dental clinics, including three of the Defendants in this case: Dental Experts, LLC d/b/a Dental Dreams (“Dental Dreams”), Familia Dental, LLC (“Familia Dental”), and Familia Dental West Green Bay LLC (“Familia Dental West Green Bay”) (collectively, “the Clinic Defendants”). [Dkt. 53, ¶¶ 12–14.]1 Among its software products is LocalMed, an online scheduling tool that the Clinic Defendants embedded on their websites—and that Plaintiffs Allison Theys, Victoria Grivetti, Julie Bell, Equila Jackson, and Maria Roundtree in turn used to book appointments. [Id., ¶ 14.] When doing so, Plaintiffs submitted personal information, including the reason for their appointment, the name of the clinic they wished to visit, the name of their treating medical provider, their phone number, and their insurance provider. [Id., ¶¶ 21, 27, 33, 39, 45, 88.] Alleging that Dental Intelligence and Clinic Defendants disclosed this personal information without authorization to a third parties such as Google, Plaintiffs bring this putative class action suit for common law invasion of privacy, negligence, breach of implied contract, and unjust enrichment, as well as violations of the federal Electronic Communications Privacy Act (“ECPA”), the Wisconsin Wiretap Act (“WWA”), and the Maryland Wiretapping and Electronic Surveillance Act (“MWESA”). [Id., ¶¶ 168–245.] Before the court are Defendants’ four motions to dismiss, which are granted in part. [Dkt. 59, 62, 64, 73.]

1 Citations to docket filings generally refer to the electronic pagination provided by CM/ECF, which may not be consistent with page numbers in the underlying documents. The following factual allegations are taken from the amended complaint and accepted as true for the purposes of the motions. Smith v. First Hosp. Lab’ys, Inc., 77 F.4th 603, 607 (7th Cir. 2023). In setting forth the facts at the pleading stage, the court does not vouch for their accuracy. See Goldberg v. United States, 881 F.3d 529, 531 (7th Cir. 2018). I. Background Dental Intelligence is a software company incorporated in Delaware and based in Utah. [Dkt. 53, ¶ 12.] Dental Intelligence offers its LocalMed scheduling tool to dental clinics and clinic groups nationwide, including the Clinic Defendants. [Id., ¶¶ 10–14.] Dental Dreams and Familia Dental are incorporated in and maintain their principal place of business in Illinois, but also operate clinics in other states. [Id., ¶¶ 10–11.] Dental Dreams, for instance, has clinics in Maryland. According to the amended complaint, “Familia Dental manages [] and operates over thirty clinics” including in Illinois and Wisconsin, to include Familia Dental West Green Bay. [Id., ¶ 11.]2 The Clinic Defendants are alleged to have installed LocalMed portals on their websites in order to offer online appointment scheduling to patients. [Id., ¶ 14.] Plaintiffs allege that the LocalMed portals use imperceptible tracking features not disclosed to website visitors like Plaintiffs. [Id., ¶¶ 100–03.] To access Google’s business analytics and marketing tools, Dental Intelligence installs its tracking tools on its customers’ websites, including “pixels”: small snippets of code that load when a user visits a website. [Id., ¶¶ 70–71, 87.] Pixels identify and follow individual users, connecting them to data such as “the specific webpages visited by [that] website user, items added to an online shopping cart by [that] website user, information entered into an online form by [that] website user, and the device characteristics of [that] website user’s phone or computer.” [Id., ¶¶ 7, 71, 89.] Named plaintiffs are residents of Wisconsin (Allison Theys), id., ¶ 19, Illinois (Victoria Grivetti, Julie Bell, Equila Jackson), id., ¶¶ 25, 31, 37, and Maryland (Maria Roundtree) and patients of the Clinic Defendants. [Id., ¶ 43.] Plaintiffs allege that Dental Intelligence “configured the Tracking Tools installed on the [LocalMed] Portal to capture and transmit the Sensitive Health Information communicated through the Portal to third parties, including Google,” and that the Clinic Defendants in turn “installed the Portal on their websites and directed their patients, including Plaintiffs, to use the Portal to book medical appoints despite possessing actual and/or constructive knowledge that Sensitive Health Information disclosed through the Portal would be transmitted to unauthorized third parties without their patients’ knowledge or consent.” [Id., ¶ 87; see Dkt. 53, ¶¶ 21, 27, 33, 39, 45.] Plaintiffs booked appointments using LocalMed portals on their dentists’ websites: Theys with Familia Dental West Green Bay location in Wisconsin, [Dkt. 53,

2 As discussed infra, the amended complaint is drafted so as to suggest that Familia Dental, LLC oversees and controls Familia Dental West Green Bay, including through the familiadental.com website. At the pleading stage, the court must accept this allegation as true. But it notes for clarity that both Familia Dental and Familia Dental West Green Bay maintain that they each operate separate dental clinics: Familia Dental has a clinic in Addison, Illinois (that no Plaintiff ever alleges to have visited) and Familia Dental West Green Bay has a clinic in Appleton, Wisconsin, which is the clinic where Plaintiff Theys booked an appointment. [Dkt. 65 at 2; Dkt. 74 at 2.] ¶ 20]; Grivetti, Bell, and Jackson with Dental Dreams in Illinois, [Id., ¶¶ 26, 32, 38]; and Roundtree with Dental Dreams in Maryland. [Id., ¶ 44.] To do so, each entered sensitive health information—such as “the name of the clinic that she scheduled her appointment with, the name of her treating medical provider, the reason for her appointment, her phone number, and her insurance provider”—into the scheduling portal. [Id., ¶¶ 21, 27, 33, 39, 45.] Immediately afterward, Plaintiffs began receiving targeted advertisements for dental services and products. [Id., ¶¶ 24, 30, 36, 42, 48.] Plaintiffs allege as injuries: “(i) invasion of medical privacy; (ii) lack of trust in communicating with medical providers; (iii) emotional distress and heightened concerns related to the release of Sensitive Health Information to third parties, (iv) loss of benefit of the bargain; (v) diminution of value of the Sensitive Health Information; (vi) statutory damages and (vii) continued and ongoing risk to their Sensitive Health Information.” [Id., ¶ 17.] All Defendants move to dismiss under Rule 12(b)(6). The Clinic Defendants also move to dismiss some claims under Rule 12(b)(1) for lack of subject-matter jurisdiction, as does Dental Intelligence under Rule 12(b)(2) for lack of personal jurisdiction. II. Analysis Rule 12(b)(1) governs challenges to the court’s subject-matter jurisdiction, Rule 12(b)(2) those to personal jurisdiction, and Rule 12(b)(6) those to the legal sufficiency of a plaintiff’s claims. Fed. R. Civ. P. 12(b)(1), (2), (6). In all three cases, the court takes well-pleaded factual allegations as true and draws reasonable inferences in the plaintiff’s favor. Reardon v. Danley, 74 F.4th 825, 827 (7th Cir. 2023) (as to 12(b)(1)); Curry v. Revolution Lab’ys, LLC, 949 F.3d 385, 392 (7th Cir. 2020) (as to 12(b)(2)); Choice v. Kohn L. Firm, S.C., 77 F.4th 636, 638 (7th Cir. 2023) (as to 12(b)(6)). To survive a motion to dismiss under Rule 12(b)(6), “a complaint’s factual allegations ‘must be enough to raise a right to relief above the speculative level.’” Emerson v. Dart, 109 F.4th 936, 941 (7th Cir. 2024) (quoting Bell Atlantic Corp. v.

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Allison Theys, et al. v. Dental Intelligence, Inc., et al., Counsel Stack Legal Research, https://law.counselstack.com/opinion/allison-theys-et-al-v-dental-intelligence-inc-et-al-ilnd-2026.