Allamon v. Acuity Specialty Products, Inc.

877 F. Supp. 2d 498, 2012 WL 2423515, 2012 U.S. Dist. LEXIS 88244
CourtDistrict Court, E.D. Texas
DecidedJune 26, 2012
DocketCivil Action No. 1:10-CV-294-TH
StatusPublished
Cited by5 cases

This text of 877 F. Supp. 2d 498 (Allamon v. Acuity Specialty Products, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Allamon v. Acuity Specialty Products, Inc., 877 F. Supp. 2d 498, 2012 WL 2423515, 2012 U.S. Dist. LEXIS 88244 (E.D. Tex. 2012).

Opinion

MEMORANDUM OPINION

THAD HEARTFIELD, District Judge.

Having granted Defendants’ motion for summary judgment [Clerk’s Docket No. 93], the Court now ENTERS this Memorandum Opinion explaining the reasons therefor.

Background

On December 3, 1998, Plaintiff Barbara Allamon survived a nearly catastrophic car accident while traveling in her vehicle in the course and scope of her employment with Zep Manufacturing Company (“Zep”).1 At the time of the accident, Allamon was an outside sales representative for Zep. Her responsibilities included in-person visits with customers and prospects to sell Zep’s speciality chemical and cleaning products. She began working in this role for Zep in 1998.

As a non-subscriber to Texas’s worker’s compensation system, Zep was responsible for directly handling Allamon’s injury claim. The life-threatening injuries Allamon suffered included a fractured pelvis, a fractured left ankle, and collapsed lungs. Due to her hospitalization, treatment, and recovery, Allamon was on leave from Zep from December 3, 1998 through May 2001. While she was on leave, Zep paid her medical bills and continued paying her salary.

Because of the extent and type of Allamon’s injuries and the associated high medical costs, Zep assigned the management of her claims to the risk management department of Acuity Brands, Inc., a related company within the Zep organization. Keith Purser with Acuity Brands, Inc. was the lead individual responsible for handling Allamon’s claims and coordinating her treatment and eventual return to work. Purser was supervised by Mary Bruce Edmonds who was in charge of Acuity Brands, Inc.’s risk management department.

As a result of her injuries, when she returned to work in 2001 Allamon was unable to drive for work, sit for prolonged [503]*503periods of time, make in-person sales calls, climb stairs, lift product samples, or make customer service visits. Essentially, Allamon could not perform the usual duties of an outside sales representative. To accommodate her return to work, Zep allowed Allamon to work from home and provided her with a headset for her phone, home phone service, and a list of inactive accounts to solicit. An “inactive account” is an account that has not purchased a Zep product within the preceding six months and one day. Upon her return to work, Allamon worked approximately ten hours per week and continued to receive health insurance, sick pay, and commissions. Subsequently, Zep ceased paying her sick pay, and her compensation then included commissions and bonuses. By the end of February 2003, Zep had paid out more than $450,000 on Allamon’s non-subscriber claim.

During 2002, Zep implemented its “Hot Sauce” program. Hot Sauce was a computer-based system through which Zep sales representatives (“Zep Rep”) could access account information for “six month” inactive accounts within their branch. The information was available via computer or on the Zep Rep’s cell phone. Allamon or any other Zep Rep could look up inactive accounts by entering a zip code or a specific business name, address, or phone number.

Since her return to work in 2001, Allamon had been working as a telemarketing representative, which included receiving lists of inactive accounts from certain branches. However, the arrangement led to some confusion among branch managers and other Zep Reps. Therefore, in Deeember 2004, Purser coordinated the drafting of a job description for a telemarketing position like Allamon’s. This document was entitled “Guidelines for Telemarketing Position.”2 Purser received input from Allamon, Joe Dymecki, and Greg Miller. Dymecki was Allamon’s supervisor at the time of the accident and upon her return to work, and Greg Miller was Allamon’s supervisor at the time the Guidelines were drafted. Upon completing the drafting process, Purser asked Miller to sign off on the Guidelines, and Miller signed them on December 30, 2004. Purser also asked Ross Harding, an Executive Vice President in the supervisory chain above Allamon and Miller, to sign off on the Guidelines, and he signed them on August 25, 2005.

Edmonds was not directly involved in the development of the Guidelines, but on August 25, 2005, she signed a copy of the Guidelines and added a hand-written note which stated, “Keith — As you work out Barbara’s settlement — be sure everyone knows it’s based on her continuing to work as a Zep Rep (from home) as long as she’s able [and] performance is satisfactory. This Guideline is a good basis — keep in file.” The version signed by Miller and Harding did not have Edmond’s note on it. Allamon was not asked to and did not sign off on the Guidelines.

Under the Guidelines, Allamon, as a telemarketing representative, was to be assigned accounts from the branches in Dallas, Houston, and Baton Rouge which had not purchased Zep products within the preceding nine months. These lists of nine month inactive accounts were not to [504]*504be shared with other Zep Reps. The Guidelines explained how commissions were to be split if the account required an in-person visit or service call and provided that the account was protected for six months in the same manner an account was protected for six months for other Zep Reps. Allamon was not mentioned by name in the Guidelines.

Also during 2005, Zep and Allamon settled her non-subscriber claim with Zep, and on October 18, 2005, she signed the “Confidential Compromise Settlement Agreement and Full and Final Release” (“Settlement Agreement”). Under the Settlement Agreement, Zep purchased an annuity on Allamon’s behalf in the amount of $372,175, which was to compensate her for future medical costs, health insurance, and living costs. Allamon contends that the Settlement Agreement did not compensate her for future lost wages. She argues that her actual settlement with Zep comprised two parts: (1) a “financial” part as evidenced by the Settlement Agreement, and (2) an “employment” part as evidence by the Guidelines, which according to Allamon covered her future lost wages claim.

Throughout the majority of 2005, Zep provided nine month inactive accounts lists to Allamon as set out in the Guidelines. However, following Hurricane Katrina’s landfall, for a period of time Zep did not provide nine month lists from Baton Rouge. In December 2005, Allamon emailed Purser and Dymecki (who was no longer her manager at this point). She expressed her concern about not receiving the Baton Rouge nine month lists. In early 2006, Zep and Allamon agreed that she would receive seven month inactive account lists instead of nine month lists. By the end of 2006, Allamon was concerned that Zep was not providing her with the proper lists and believed that other Zep Reps were able to access the information on the lists via Hot Sauce. She thought that the Guidelines were not being followed and pursued another amendment to the Guidelines. As a result, in March 2007, Zep began providing Allamon with six month inactive account lists from the branches in Dallas, Houston, and Baton Rouge and also from the San Antonio branch. Prior to receiving these modifications or amendments to the Guidelines, Allamon’s sales suffered, but the changes allowed her to increase her sales.

In November 2008, Zep informed Allamon that it was creating the “Central Region Inside Sales Team” (“inside sales team”). The inside sales team would receive lists of six months inactive accounts from the same branches from which Allamon had been receiving six month inactive account lists.

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877 F. Supp. 2d 498, 2012 WL 2423515, 2012 U.S. Dist. LEXIS 88244, Counsel Stack Legal Research, https://law.counselstack.com/opinion/allamon-v-acuity-specialty-products-inc-txed-2012.