Alitalia Linee Aeree Italiane, S.P.A. v. Airline Tariff Publishing Co.

580 F. Supp. 2d 285, 2008 U.S. Dist. LEXIS 69159, 2008 WL 4185736
CourtDistrict Court, S.D. New York
DecidedSeptember 5, 2008
Docket07 Civ. 756(PKC)(RLE)
StatusPublished
Cited by23 cases

This text of 580 F. Supp. 2d 285 (Alitalia Linee Aeree Italiane, S.P.A. v. Airline Tariff Publishing Co.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Alitalia Linee Aeree Italiane, S.P.A. v. Airline Tariff Publishing Co., 580 F. Supp. 2d 285, 2008 U.S. Dist. LEXIS 69159, 2008 WL 4185736 (S.D.N.Y. 2008).

Opinion

MEMORANDUM AND ORDER

P. KEVIN CASTEL, District Judge.

Plaintiff Alitalia Linee Aeree Italiane, S.p.A. (“Alitalia”) brings this diversity action against defendant Airline Tariff Publishing Company (“ATPCO”) seeking damages for breach of contract, breach of fiduciary duty, negligence and gross negligence. The claims arise out of the posting by ATPCO of certain Alitalia air fares without noting that the fares were only available in a “low season.” The mistaken information was posted on a Friday and, by the time it was corrected on Monday, tickets had been sold to the public at an alleged loss to Alitalia of over $3.7 million. Both parties have moved for summary judgment in their favor. Rule 56, Fed. R.Civ.P. For the reasons outlined below, Alitalia’s motion is denied and ATPCO’s motion is granted.

I. Background

Alitalia is the national air carrier of the Republic of Italy and conducts regularly scheduled flights between Europe and the United States. (Def. Resp. to PI. 56.1 *287 Stmnt. ¶ 2.) Its North American operations have their headquarters in New York. (Brazzit Decl. ¶ 2.) ATPCO is a corporation organized under the laws of the District of Columbia and is headquartered in Virginia; it is in the business of publishing and distributing airfares, as well as filing airfares with the governments of different countries. (PI. Resp. to Def. 56.1 Stmnt. ¶ 1.) ATPCO is owned by 24 domestic and international airlines (Kirk Decl. ¶ 9), and serves as agent for more than 500 air carriers for filing and publishing their airfares. (PL Resp. to Def. 56.1 Resp. ¶ 6.) Rather than seeking to maximize financial return to shareholders, ATPCO seeks to provide its service to the airline industry at the lowest possible cost. (Kirk Decl. ¶ 11.) Its board of directors is made up entirely of the airline owners of ATPCO. (Perkins Dep. at 118.) ATPCO has a policy of non-discriminatory pricing such that non-shareholder airlines pay the same fees as the shareholder airlines (Kirk Decl. ¶ 12.), and its board of directors has directed that the company be managed on a cash flow neutral basis. (Kirk Decl. ¶ 11; Zazzi dep. 150-51.)

ATPCO maintains a database of airfares and the rules and restrictions pertaining to those airfares and electronically distributes such data to nearly all the world’s airfare quotation and airline ticketing systems. (Id. ¶¶ 4-6; Zazzi Dep. at 39.) The distribution of data occurs several times each weekday on a set schedule and is known as a “pull” or a “subscription pull.” (Braun Dep. at 49-50.) While ATPCO distributes airfare data, it does not issue or sell airline tickets or book airline reservations. (Kirk Decl. ¶ 8.) The entities to which ATPCO distributes data are referred to in the airline industry as Global Distribution Systems (“GDS”) or Customer Reservation Systems (“CRS”). (Id. ¶¶ 12 n. 8,13.)

Once the GDSs receive airfare data published by ATPCO, they incorporate additional information such as scheduling and seat availability before making tickets available for sale by airlines, travel agents and on-line ticketing services. (Id. ¶ 6.) Airline customers of ATPCO have the choice of entering their airfare data directly into ATPCO’s database or having AT-PCO do it by sending relevant instructions to ATPCO. (Zazzi Dep. at 38, 44^45; Dezelak Dep. at 8.)

The business relationship between Alita-lia and ATPCO is governed by a contract titled “Data Bank Participation Agreement” executed in 1986. (Erkmann Decl., Exh. A.) The contract contains a limitation of liability clause which states:

ATPCO will use its best efforts to assure that data supplied by Participant hereunder is promptly and accurately incorporated into, and made available for distribution as part of, ATPCO’s data base; however, it cannot and does not warrant the timeliness, accuracy, or completeness of the data so incorporated, nor can it assume any liability for consequential damages resulting from any delay in, or error or omission made in the course of, such incorporation or subsequent distribution of such data.

(Id. ¶ 5.) In addition, the contract states that “ATPCO will act solely as agent for, and, subject to the provisions of this agreement, on instructions from, Participant in including such data in its computer data bank and distributing them.” (Id. ¶ 2.)

Prior to 2003, ATPCO was organized by region. It had a trans-Atlantic department, a trans-Pacifie department, a western hemisphere department and a U.S. domestic department. (Braun Dep. at 7.) Within each regional department, ATPCO analysts would code and process airfare data for flights operating in their department’s particular region. Auditors within *288 the regional groups would cheek the work of the coding and processing analysts. {Id. at 24-25.) When there was an imbalance in the workload among the regional departments, coding and processing analysts from a less busy group would help by coding and processing airfare instructions for a group with a heavier workload. (Braun Dep. at 12.)

In an attempt to “streamline” ATPCO, it underwent reorganization and eliminated its regional departments, replacing them with four coding and processing (“CAP”) groups and one “Operations Quality Assurance Team” (“QA team”) which did the auditing of all the CAP groups. {Id. at 34-37.) Rather than being responsible for each flight route in a particular region, each CAP group was responsible for a particular group of carriers without regard to the regional location of the air routes. {Id. at 35.)

Under the new organization, if an air carrier did not wish to code and process its own airfare data, it would send an airfare instruction by either facsimile or email to ATPCO’s telecommunications department. (Braun Dep. at 40.) The instructions would then be delivered to the appropriate CAP group charged with processing the particular air carrier. {Id. at 40, 259.) A manager would review the instruction for completeness and then deliver it to a coding and processing analyst who would begin entering the airfare information into the database. {Id. at 41.) If a written instruction from an air carrier was unclear to the analyst, the analyst consulted a “cue sheet” maintained by APTCO for each airline that “gives the coders advice on how to code certain provisions.” (Braun at 121.)

After inputting the airfare data, the coding and processing analyst would then check the accuracy and completeness of the coding before indicating in the ATPCO computer system that the airfare instruction was ready for audit. (Sam Dep. at 59-60, 96.) The carriers’ written instruction would then be sent to the QA team and placed in a “queue” for auditing. (Braun Dep. at 40-45.) When the instruction reached the top of the audit queue, the next available auditor would compare the written instructions with what had been entered into the computer system by the coding and processing analyst. {Id. at 42, 259; Def. 56.1 Stmnt ¶ 16.) When one of the CAP group’s received more airfare instructions than its members could handle, a member or members of the Quality Assurance team would be assigned to help with the coding and processing for the CAP group in need. (Id.

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Cite This Page — Counsel Stack

Bluebook (online)
580 F. Supp. 2d 285, 2008 U.S. Dist. LEXIS 69159, 2008 WL 4185736, Counsel Stack Legal Research, https://law.counselstack.com/opinion/alitalia-linee-aeree-italiane-spa-v-airline-tariff-publishing-co-nysd-2008.