Alexis Archie, Vincent Fortado, Jeremy Hines, Stacy McRae, Travis Morris, Logan Owens, Charles Thompson, and Marlowe Westerfield, Individually and on Behalf of All Others Similarly Situated v. Crawford & Company and Crawford Catastrophe Services, LLC

CourtDistrict Court, E.D. Texas
DecidedFebruary 2, 2026
Docket4:25-cv-00057
StatusUnknown

This text of Alexis Archie, Vincent Fortado, Jeremy Hines, Stacy McRae, Travis Morris, Logan Owens, Charles Thompson, and Marlowe Westerfield, Individually and on Behalf of All Others Similarly Situated v. Crawford & Company and Crawford Catastrophe Services, LLC (Alexis Archie, Vincent Fortado, Jeremy Hines, Stacy McRae, Travis Morris, Logan Owens, Charles Thompson, and Marlowe Westerfield, Individually and on Behalf of All Others Similarly Situated v. Crawford & Company and Crawford Catastrophe Services, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Alexis Archie, Vincent Fortado, Jeremy Hines, Stacy McRae, Travis Morris, Logan Owens, Charles Thompson, and Marlowe Westerfield, Individually and on Behalf of All Others Similarly Situated v. Crawford & Company and Crawford Catastrophe Services, LLC, (E.D. Tex. 2026).

Opinion

United States District Court EASTERN DISTRICT OF TEXAS SHERMAN DIVISION

ALEXIS ARCHIE, VINCENT § FORTADO, JEREMY HINES, STACY § MCRAE, TRAVIS MORRIS, LOGAN § OWENS, CHARLES THOMPSON, and § MARLOWE WESTERFIELD, § Individually and on Behalf of All Others § Similarly Situated, § § Civil Action No. 4:25-cv-57 Plaintiffs, § Judge Mazzant v. § § CRAWFORD & COMPANY and § CRAWFORD CATASTROPHE § SERVICES, LLC, § § Defendants. § MEMORANDUM OPINION AND ORDER Pending before the Court is Defendants Crawford & Company and Crawford Catastrophe Services, LLC’s Motion to Compel Arbitration and Stay Proceedings (the “Motion”) (Dkt. #39). Having considered the Motion and the relevant pleadings, the Court finds that the Motion should be GRANTED in part and DENIED in part. BACKGROUND This case centers around a disagreement between employee and employer regarding unpaid overtime. Plaintiffs are individual employees who worked for Defendants Crawford & Company (“Crawford Co.”) and Crawford Catastrophe Services, LLC (“Crawford CAT,” collectively “Crawford”) throughout 2023. In their individual capacities, Plaintiffs held jobs such as claims adjusters, team leaders, trainers, and managers (Dkt. #1 at p. 8). They were each scheduled to work for Defendants seven days a week, at a minimum of ten hours each day, from 7 a.m. to 6 p.m. (Dkt. #1 at p. 8). These hours were a mere suggestion, however, as Plaintiffs would regularly work 85–95 hours per week, often being escorted out of the building at 10:00 p.m. by Defendants’ security detail (Dkt. #1 at p. 9).

Plaintiffs allege that their hard work went underappreciated, and perhaps more importantly, underpaid, by Defendants (See Dkt. # 1 at pp. 9–10). Specifically, Plaintiffs claim they were required to edit their timesheets to indicate that they had only worked 70 hours every week, and that any timesheet above 70 hours was manually rejected by upper management (Dkt. #1 at p. 9). As a result, Plaintiffs who worked as adjusters were only ever paid overtime up to 70 hours per week, while team leaders, trainers, and managers were reportedly paid no overtime at all (Dkt. #1 at p. 10).

Plaintiffs also allege that Defendants would routinely dock pay rates on quarter day increments, even when employees only missed a few minutes of their shift (Dkt. #1 at p. 10). On January 20, 2025, Plaintiffs filed suit against Defendants, alleging that both entities violated the Fair Labor Standards Act (“FLSA”). A few months later, Defendants filed the present Motion, seeking to compel the Plaintiffs who signed an agreement to arbitrate (the “Signatory Plaintiffs”) to submit their claims to arbitration (Dkt. #39). Shortly thereafter, Plaintiffs filed their response (Dkt. #50), Defendants replied (Dkt. #51), and Plaintiffs filed a sur-reply (Dkt. #52).

LEGAL STANDARD Under the Federal Arbitration Act (“FAA”), “parties to a contract may agree that an arbitrator rather than a court will resolve disputes arising out of the contract.” Henry Schein, Inc. v. Archer & White Sales, Inc., 586 U.S. 63, 65 (2019). The FAA provides that written agreements to arbitrate controversies arising out of an existing contract “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” 9 U.S.C. § 2. “The FAA was designed to overrule the judiciary’s long-standing refusal to enforce agreements to arbitrate and to place such agreements upon the same footing as other contracts.” Volt Info. Scis., Inc. v. Bd. of Trs. of Leland Stanford Junior Univ., 489 U.S. 468, 478

(1989) (internal quotations omitted). Thus, the FAA establishes “‘a liberal federal policy favoring arbitration agreements.’” CompuCredit Corp. v. Greenwood, 565 U.S. 95, 98 (2012) (quoting Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24 (1983)). Because arbitration is a creature of contract, the FAA “requires courts to enforce agreements to arbitrate according to their terms.” Id. at 98 (citing Dean Witter Reynolds, Inc. v. Byrd, 470 U.S. 213, 221 (1985)). Although there is a strong federal policy favoring arbitration, the policy “does not apply to

the determination of whether there is a valid agreement to arbitrate between the parties.” Lloyd’s Syndicate 457 v. FloaTEC, L.L.C., 921 F.3d 508, 516 n.5 (5th Cir. 2019) (quoting Will-Drill Res., Inc. v. Samson Res. Co., 352 F.3d 211, 214 (5th Cir. 2003)). The FAA “does not require parties to arbitrate when they have not agreed to do so.” Volt, 489 U.S. at 478 (citing Byrd, 470 U.S. at 219). Rather, “arbitration is a matter of contract and a party cannot be required to submit to arbitration any dispute which he has not agreed so to submit.” United Steelworkers of Am. v. Warrior & Gulf Nav. Co., 363 U.S. 574, 582 (1960). The FAA “simply requires courts to enforce privately

negotiated agreements to arbitrate, like other contracts, in accordance with their terms.” Volt, 489 U.S. at 478 (citing Prima Paint Corp. v. Flood & Conklin Mfg. Co., 388 U.S. 395, 404 n.12 (1967)). Furthermore, the FAA “allows parties to agree by contract that an arbitrator, rather than a court, will resolve threshold arbitrability questions as well as underlying merits disputes.” Henry, 586 U.S. at 65. “When the parties’ contract delegates the arbitrability question to an arbitrator, the courts must respect the parties’ decision as embodied in the contract.” Id. If the Court concludes that a contract exists and that it contains such a clause delegating the issue of arbitrability altogether, the Court must compel arbitration and allow the arbitrator to decide the issues of validity and scope. Arnold v. Homeaway, Inc., 890 F.3d 546, 550-52 (5th Cir. 2018); see also Henry,

586 U.S. at 69 (“Just as a court may not decide a merits question that the parties have delegated to an arbitrator, a court may not decide an arbitrability question that the parties have delegated to an arbitrator.”). This “is true even if the court thinks that the argument that the arbitration agreement applies to a particular dispute is wholly groundless.” Henry, 586 U.S. at 68. However, “[w]hen parties dispute whether a ‘non-signatory can compel arbitration pursuant to an arbitration clause,’ their dispute ‘questions the existence of a valid arbitration clause

between specific parties and is therefore a gateway matter for the court to decide.’” Halliburton Energy Servs., Inc. v. Ironshore Specialty Ins. Co., 921 F.3d 522, 530 (5th Cir. 2019) (quoting In re Rubiola, 334 S.W.3d 220, 224 (Tex. 2011)). This remains especially true in Texas, where sometimes “a person who is not a party to the [arbitration] agreement can compel arbitration with one who is, and vice versa.” Meyer v. WMCO-GP, LLC, 211 S.W.3d 302, 305 (Tex. 2006).

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Alexis Archie, Vincent Fortado, Jeremy Hines, Stacy McRae, Travis Morris, Logan Owens, Charles Thompson, and Marlowe Westerfield, Individually and on Behalf of All Others Similarly Situated v. Crawford & Company and Crawford Catastrophe Services, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/alexis-archie-vincent-fortado-jeremy-hines-stacy-mcrae-travis-morris-txed-2026.