Aldon Martinez v. Green Planet Mortgage, LLC

District Court, M.D. Florida·Decided August 11, 2026·No. 8:24-cv-02605·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

ALDON MARTINEZ,

Plaintiff, v. Case No. 8:24-cv-02605-WFJ-TGW

GREEN PLANET MORTGAGE, LLC,

Defendant. _________________________________/

ORDER Before the Court are the parties’ cross-motions for summary judgment. Defendant Green Planet Mortgage, LLC (“Defendant”) moves for summary judgment, Dkt. 33, Plaintiff Aldon Martinez (“Plaintiff”) responded in opposition, Dkt. 42, and Defendant replied. Dkt. 44. Plaintiff moves for partial summary judgment,1 Dkt. 32, Defendant responded in opposition, Dkt. 41, and Plaintiff replied. Dkt. 43. The Court held a hearing on July 17, 2026, Dkt. 54, and the parties each filed supplemental briefs. Dkts. 52, 53. Upon careful consideration, the Court grants-in-part and denies-in-part Defendant’s motion and grants Plaintiff’s motion.

1 Plaintiff filed an unopposed motion to correct the partial motion for summary judgment, Dkt. 37, which the Court granted. Dkt. 38. Specifically, Plaintiff made minor corrections to exhibits A and G of the initial motion. See Dkt. 37. BACKGROUND Plaintiff formerly held a mortgage (the “loan”) that was serviced by Planet

Home Lending, LLC (“Planet Home”),2 who handled all aspects of credit reporting. Dkt. 34-1 ¶ 1; Dkt. 42-1 ¶ 1. This loan was related to property located at 3808 Garnet Drive, Mulberry, FL 33860. Id. Planet Home furnishes loan status reports to credit

reporting agencies (“CRAs”) monthly until the account is paid in full or is otherwise closed. Dkt. 34-1 ¶ 3; Dkt. 42-1 ¶ 3. When a loan is paid in full, Planet Home promptly furnishes such information to the credit reporting agencies and ceases additional monthly reporting. Dkt. 34-1 ¶ 4; Dkt. 42-1 ¶ 4.

Plaintiff failed to timely pay certain installment payments due on the loan. Dkt. 34-1 ¶ 2; Dkt. 42-1 ¶ 2. Planet Home reported delinquent payments on the loan to CRAs for a period spanning September 2019–March 2020. Dkt. 34-1 ¶ 5; Dkt.

42-1 ¶ 5. The loan was paid off in April 2020, and Planet Home has not furnished any monthly loan status reports for the loan since then. Dkt. 34-1 ¶ 6; Dkt. 42-1 ¶ 6. On April 16, 2020, Plaintiff disputed Planet Home’s credit reporting on the loan to Experian; Planet Home responded to Experian on April 20, 2020, and

confirmed the loan was paid in full by submitting an Automated Credit Dispute Verification (“ACDV”). Dkt. 34-1 ¶ 7; Dkt. 42-1 ¶ 7. On April 23, 2020, Plaintiff

2 The Court notes that “Plaintiff’s loan was serviced by Planet Home Lending, LLC, who performed credit reporting at issue. The complaint erroneously names Green Planet Mortgage, a corporate affiliate. The distinction is not material to dispositive motion arguments . . . . ‘Green Planet Mortgage, LLC’ . . . is a corporate affiliate of Planet Home’s. All reporting was done by Planet Home, and Planet Home has knowledge of the events at issue.” Dkt. 34-1 at 1 n.1, n.2. disputed Planet Home’s credit reporting on the loan to Experian; Planet Home responded to Experian on May 1, 2020, and confirmed the loan was paid in full. Dkt.

34-1 ¶ 8; Dkt. 42-1 ¶ 8. Effective May 1, 2021, Plaintiff entered a month-to-month lease for property located at 6118 Topher Trail, Mulberry, FL. Dkt. 34-1 ¶ 20; Dkt. 42-1 ¶ 20.

On January 5, 2023, Plaintiff disputed Planet Home’s credit reporting on the loan to TransUnion; Planet Home responded to TransUnion on January 5, 2023, and confirmed that the loan was paid in full. Dkt. 34-1 ¶ 9; Dkt. 42-1 ¶ 9. On January 18, 2023, Plaintiff wrote to Planet Home asking for credit reporting information; Planet

Home responded on March 3, 2023, and confirmed payments were “reported to the credit bureaus timely and accurately.” Dkt. 34-1 ¶ 10; Dkt. 42-1 ¶ 10. On May 17, 2023, Plaintiff wrote to Planet Home asking for verification of its credit reporting;

Planet Home responded on May 25, 2023, verifying its credit reporting. Dkt. 34-1 ¶ 11; Dkt. 42-1 ¶ 11. On June 5, 2023, Plaintiff disputed Planet Home’s credit reporting on the loan to TransUnion; Planet Home responded on June 22, 2023, and confirmed the loan was paid in full. Dkt. 34-1 ¶ 12; Dkt. 42-1 ¶ 12.

On July 26, 2023, Plaintiff disputed Planet Home’s credit reporting on the loan to Equifax. Dkt. 34-1 ¶ 13; Dkt. 42-1 ¶ 13. The information from Equifax’s system matched what Planet Home had previously reported. Id. Planet Home responded on

August 14, 2023, confirmed the loan was paid in full, and submitted an ACDV noting: “account information accurate as date reported.” Id. On September 4, 2023, Plaintiff disputed Planet Home’s credit reporting on the loan to TransUnion. Dkt. 34-

1 ¶ 14; Dkt. 42-1 ¶ 14. Planet Home responded on September 21, 2023, confirmed the loan was paid in full, and submitted an ACDV noting: “account information accurate as date reported.” Id.

In May 2024, Plaintiff applied for an apartment rental with FirstKey Homes Orlando, but was later denied. Dkt. 34-1 ¶¶ 21–22; Dkt. 42-1 ¶¶ 21–22. As part of Plaintiff’s application, FirstKey Homes Orlando pulled a credit report from SafeRent Solutions. Dkt. 42-1 ¶ 31; Dkt. 44-1 ¶ 31. The SafeRent Solutions report—which

was based on credit information obtained from Equifax, id.—reflected an incorrect late payment range of January–July 2023, listed under “PLANET HOME LENDING.” Dkt. 32-5 at 6.3

On June 3, 2024, Plaintiff disputed Planet Home’s credit reporting on the loan to Equifax. Dkt. 34-1 ¶ 15; Dkt. 42-1 ¶ 15. The information from Equifax’s system did not match what Planet Home had previously reported, as Equifax had erroneously shifted the original reporting sequence from September 2019–March

2020 to January–July 2023. Id. Equifax listed August 14, 2023, the date of the previously submitted ACDV, as the “Date of Account Information.” Id. Planet Home

3 This report also identifies 84 instances of delinquent payments of 90 or more days from various creditors, an account in collections, two charged-off credit cards, and an account with a 120-day late payment. Dkt. 32-5 at 4–5. submitted an ACDV on June 11, 2024, which confirmed the loan was paid in full as of April 2020, and noted: “account information accurate as date reported.” Dkt. 34-

1 ¶ 17; Dkt. 42-1 ¶ 17; see Dkt. 42-6. In the space provided for Planet Home to correct the information reported by Equifax, the field remained blank. See Dkt. 42- 6 at 2.

On June 12, 2024, Planet Home received a dispute resolution (“DR”) notification from Equifax, notifying Planet Home of changes to information that differed from what Planet Home had previously reported, as Equifax had again erroneously shifted the reporting sequence to November 2023–May 2024. Dkt. 34-

1 ¶ 18; Dkt. 42-1 ¶ 18; see Dkt. 42-2 at 102. On July 10, 2024, Plaintiff applied for a credit card with Pentagon Federal Credit Union, but was later denied. Dkt. 34-1 ¶ 24; Dkt. 42-1 ¶ 24. Plaintiff has not

been denied any other credit. Dkt. 34-1 ¶ 25; Dkt. 42-1 ¶ 25. On July 18, 2024, Plaintiff disputed Planet Home’s credit reporting on the loan to Equifax. Dkt. 34-1 ¶ 19; Dkt. 42-1 ¶ 19. Equifax had erroneously shifted the reporting sequence back to January–July 2023. Id. Equifax listed June 11, 2024, the

date of the prior ACDV, as the “Date of Account Information.” Id. Planet Home submitted an ACDV on July 24, 2024, which confirmed the loan was paid in full as of April 2020, and noted: “account information accurate as date reported.” Dkt. 34-

1 ¶ 19; Dkt. 42-1 ¶ 19; see Dkt. 42-9. In the space provided for Planet Home to correct the information reported by Equifax, Planet Home reported back the same sequence of January–July 2023. See Dkt. 42-9 at 2.

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