Abadi v. National Railroad Passenger Corporation

District Court, District of Columbia·Decided October 7, 2024·No. Civil Action No. 2022-3684·Published

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

AARON ABADI,

Plaintiff,

v. Case No. 1:22-cv-03684 (TNM)

NATIONAL RAILROAD PASSENGER CORPORATION,

Defendant.

MEMORANDUM OPINION

Plaintiff Aaron Abadi sued Amtrak for violating various state and federal laws after one

of its employees scolded him for refusing to comply with its COVID facemask policy. Amtrak

moved to compel arbitration. Because Abadi raised genuine issues of material fact on whether

Amtrak’s Arbitration Agreement is unconscionable, the Court held Amtrak’s motion to compel

in abeyance pending an evidentiary hearing. The Court recently held that hearing. And based on

the evidence presented, the Court finds that Amtrak’s Agreement is not unconscionable. So the

Court will grant Amtrak’s motion.

I.

The Court detailed the factual background of this case in its previous Memorandum

Order. See Abadi v. Nat’l R.R. Passenger Corp., No. 1:22-cv-03684 (TNM), 2024 WL 1344403

(D.D.C. Mar. 29, 2024). So a summary will suffice here.

In January 2021, Abadi boarded an Amtrak train in Philadelphia bound for New York

City. Am. Compl. ¶ 43, ECF No. 15. At the time, Amtrak required all passengers to “wear a

face mask . . . while onboard and in stations unless actively eating or drinking.” Decl. of Sunil

D. Tewari (Tewari Decl.), ECF No. 18-2. But Abadi could not wear a mask because he has a “sensory processing disorder” that prevents him from wearing “[a]nything around the face or

head.” Am. Compl. ¶¶ 28–35. When an Amtrak employee told Abadi to mask up, he refused.

Id. ¶ 44. The employee then “yelled” at Abadi, telling him he could not ride the train without a

mask. See id. ¶¶ 44–45.

Abadi sued Amtrak, raising disability discrimination and civil rights claims under federal,

state, and D.C. law. See generally Compl. ¶¶ 48–153, ECF No. 1. Amtrak asked Abadi whether

he consented to arbitration; Abadi refused. See Mot. Compel, ECF No. 18, Ex. B, ECF No. 18-3.

Then Abadi filed an amended complaint, again raising disability discrimination and civil rights

claims. See generally Am. Compl. ¶¶ 70–175. In response, Amtrak moved to compel arbitration

because Abadi affirmatively accepted Amtrak’s Terms and Conditions, which included its

Arbitration Agreement. Mot. to Compel. at 1–2.

Early this year, the Court issued a Memorandum Order concluding that the Arbitration

Agreement bound Abadi, even though a friend had bought his ticket on his behalf. Abadi, 2024

WL 1344403, at *3. But the Court also found that Abadi raised two genuine issues of material

fact as to whether the Arbitration Agreement is unconscionable. Id. at *4–5.

So the Court held an evidentiary hearing in July to address the “relatively limited issue of

unconscionability.” Evidentiary Hr’g Tr. (Hr’g Tr.) at 2:15. The parties presented evidence and

testimony on two issues: (1) whether Abadi had a meaningful choice in modes of transportation

that did not require him to sign an arbitration agreement; and (2) whether the $225 arbitration fee

would preclude Abadi from pursuing his case.

II.

Like any contract, arbitration agreements “may be invalidated by generally applicable

contract defenses, such as fraud, duress, or unconscionability.” Rent-A-Center, W., Inc. v.

2 Jackson, 561 U.S. 63, 68 (2010) (cleaned up). Contract-based challenges like unconscionability

are governed by state law. See Fox v. Comput. World Servs. Corp., 920 F. Supp. 2d 90, 97

(D.D.C. 2013).

“Under [District of Columbia] law, a court can void a contract on the grounds that it is

unconscionable if the party seeking to avoid the contract proves that the contract was both

procedurally and substantively unconscionable.” Song fi, Inc. v. Google Inc., 72 F. Supp. 3d 53,

62 (D.D.C. 2014). A contract is procedurally unconscionable if there is “an absence of

meaningful choice on the part of one of the parties.” Simon v. Smith, 273 A.3d 321, 331 (D.C.

2022). And it is substantively unconscionable if the terms are “unreasonably favorable to the

other party.” Id. In all but the most “egregious situation[s],” a party must prove both elements

to void a contract. Doucette v. Neutron Holdings, Inc., 288 A.3d 339, 342 (D.C. 2023).

The District’s “unconscionability standard calls for a strongly fact-dependent inquiry.”

Keeton v. Wells Fargo Corp., 987 A.2d 1118, 1121 (D.C. 2010). So when parties dispute

material facts that go to unconscionability, the Court must conduct a jury trial on arbitrability or

an evidentiary hearing if no jury is demanded. See 9 U.S.C. § 4 (“If no jury trial be demanded by

the party alleged to be in default . . . the court shall hear and determine [arbitrability].”). Neither

party requested a jury trial here. Scheduling Conf. Tr., May 17, 2024, at 3–8 (showing Abadi

requesting an evidentiary hearing after the Court suggested the possibility of a trial). Now that

the Court has conducted an evidentiary hearing, it concludes that Abadi has not proved either

procedural or substantive unconscionability. So it will grant Amtrak’s Motion to Compel

Arbitration.

3 A.

Start with procedural unconscionability. In its Memorandum Order, the Court narrowed

the issue to whether Abadi had a “meaningful choice in transportation options that did not

require him to sign an arbitration agreement.” Abadi, 2024 WL 1344403, at *4.

The Court evaluates whether Abadi had a “meaningful choice” by “consider[ing] all the

circumstances surrounding the transaction.” Samenow v. Citicorp Credit Servs., Inc., 253 F.

Supp. 3d 197, 205 (D.D.C. 2017). For starters, Amtrak’s Arbitration Agreement was a “contract

of adhesion,” meaning that it was “presented in boiler-plate form on a take-it or leave-it basis.”

Id. But this fact alone “does not render the signatory without meaningful choice, and the

contract thereby procedurally unconscionable.” Id. Rather, there “must be something more: a

showing that the parties were greatly disparate in bargaining power, that there was no

opportunity for negotiation and that the services could not be obtained elsewhere. . . . Absent

this last condition, the party retains the ‘real choice’ to simply go deal with someone else.” Ruiz

v. Millennium Square Residential Ass’n, 156 F. Supp. 3d 176, 181 (D.D.C. 2016) (cleaned up).

Abadi argues that he lacks any meaningful choice because Amtrak has “almost a

complete monopoly” on rail travel in the United States. Pl.’s Resp. to Def.’s Mot. to Compel

(Pl.’s Resp) at 6, ECF No. 14. And Abadi explained that he finds rail travel far more attractive

than the alternatives. Abadi claims bus trips are “disasters,” Hr’g Tr. at 3120, that leave him

“shaking from all that traveling,” id. at 31:20–21. And “airplanes are just difficult,” he says. Id.

at 36:24. In contrast, Abadi finds train travel less expensive than travel by car, see, e.g., id. at

7:2–25, and more comfortable than travel by bus or air, see id. at 31:23–25; 36:13–37:1.

But the fact that Abadi favors rail travel does not leave him without “meaningful choice.”

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