74 Fair empl.prac.cas. (Bna) 847, 71 Empl. Prac. Dec. P 44,871, 11 Fla. L. Weekly Fed. C 198 United States Equal Employment Opportunity Commission, Cross-Appellee v. Massey Yardley Chrysler Plymouth, Inc.

117 F.3d 1244
CourtCourt of Appeals for the Eleventh Circuit
DecidedJuly 24, 1997
Docket96-4129
StatusPublished
Cited by23 cases

This text of 117 F.3d 1244 (74 Fair empl.prac.cas. (Bna) 847, 71 Empl. Prac. Dec. P 44,871, 11 Fla. L. Weekly Fed. C 198 United States Equal Employment Opportunity Commission, Cross-Appellee v. Massey Yardley Chrysler Plymouth, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
74 Fair empl.prac.cas. (Bna) 847, 71 Empl. Prac. Dec. P 44,871, 11 Fla. L. Weekly Fed. C 198 United States Equal Employment Opportunity Commission, Cross-Appellee v. Massey Yardley Chrysler Plymouth, Inc., 117 F.3d 1244 (11th Cir. 1997).

Opinion

117 F.3d 1244

74 Fair Empl.Prac.Cas. (BNA) 847,
71 Empl. Prac. Dec. P 44,871,
11 Fla. L. Weekly Fed. C 198
UNITED STATES EQUAL EMPLOYMENT OPPORTUNITY COMMISSION,
Plaintiff-Appellant, Cross-Appellee,
v.
MASSEY YARDLEY CHRYSLER PLYMOUTH, INC., Defendant-Appellee,
Cross-Appellant.

No. 96-4129.

United States Court of Appeals,
Eleventh Circuit.

July 24, 1997.

Angelo Filippi, Eve Lowe, EEOC, Miami, FL, Barbara L. Sloan, EEOC-OGC/Appellate Services, Washington, DC, for Plaintiff-Appellant, Cross-Appellee.

Thomas Yardley, Cocoa, FL, for Defendant-Appellee, Cross-Appellant.

Appeals from the United States District Court for the Southern District of Florida.

Before CARNES, Circuit Judge, and CLARK and CAMPBELL*, Senior Circuit Judges.

CAMPBELL, Senior Circuit Judge.

The Equal Employment Opportunity Commission (the "EEOC") brought this action in the district court against Massey Yardley Chrysler Plymouth, Inc. ("Massey Yardley"), alleging a willful violation of the Age Discrimination in Employment Act of 1967, as amended, 29 U.S.C. § 621 et seq. (the "ADEA"). The EEOC claimed that Massey Yardley unlawfully discriminated against Deloris P. Paigo ("Paigo") in her place of employment by subjecting her to a hostile work environment and harassing and constructively discharging her because of her age. After a trial lasting several days, a jury found that Massey Yardley had subjected Paigo to a hostile work environment because of her age and constructively discharged her, but that the ADEA violation was non-willful. Paigo was awarded back pay in the amount of $10,513.86 but, because the jury found the violation to be non-willful, did not receive liquidated damages. Both parties now appeal.I.

Paigo was hired as a title clerk at Massey Yardley in 1987, at the age of 54. In the early 1990's, Paigo began going through menopause. Although her work performance remained good, she gained weight, had hot flashes, cried easily, and became nervous and sensitive about her age. She testified that most of her coworkers were supportive, but that James Cox ("Cox"), her immediate supervisor, and Bonnie Griffin ("Griffin"), the controller and general manager at the dealership, in particular, began making demeaning, age-related comments on a daily basis about her physical and mental condition.1

Cox's comments frequently involved intrusive observations about Paigo's appearance.2 While he had made comments before her menopause, Paigo explained, the tone changed thereafter, becoming angry and hurtful.

There was testimony that Paigo normally reacted to these remarks by turning red or otherwise indicating that she did not appreciate them. However, she once responded to one of Cox's comments about her bra by lifting her blouse, showing him that she was wearing a teddy, and demanding that he never ask about bras again.3

Griffin's comments included demeaning statements about Paigo's mental capacity.4 Paigo testified that she told Griffin she would understand how it felt when she went through menopause, whereupon Griffin responded that "she would never go through it and become an old lady like [Paigo] was."

According to Paigo, the comments of Cox and Griffin hurt and embarrassed her. As a result, she became depressed, felt nauseous, broke out in hives, cried often, and came to dread going to work. Two former coworkers, Jodie Krause and Carmela Rosenthal, confirmed that they had seen her cry or blush, and Krause added that Paigo had complained to her in tears that she could not get Cox and Griffin to stop making the remarks. Other coworkers testified, however, that they had never seen nor experienced age discrimination at the dealership.

On several occasions, Paigo testified, she told Cox and Griffin that she was going to complain directly to Herbert Yardley ("Yardley"), the president of the dealership. They warned her, in an "authoritative" tone of voice, against taking such action. Despite their warnings, Paigo testified, she twice attempted to talk to Yardley. But, as soon as she indicated that the problem was with Griffin, Yardley dismissed her, telling her to work it out with Griffin directly because he would not interfere between her and her supervisor.5

The situation came to a head when Paigo returned from a week-long vacation on Monday, September 28, 1992, to find her office in a mess, with new files and mail strewn around, instead of stacked neatly on her desk. A short while later, Paigo drafted a letter, in which she demanded a large raise and an end to the age-related comments, and left copies in the offices of Cox, Griffin, and Yardley.

The next day, Tuesday, September 29, 1992, the switchboard operator showed Paigo a newspaper ad for a "title clerk" at Massey Yardley, and asked her whether she was "going to quit." Shortly thereafter, Paigo confronted Griffin in her office, where they were soon joined by Cox, and asked what they were doing about her letter, and demanded an explanation for the job ad.

According to Paigo, Griffin responded that a new title clerk would start the following Monday as Paigo's "helper", and that the company had just forgotten to tell her. Griffin then went on to deny Paigo's request for a raise in salary. As for the age-related comments, Griffin asserted that she had no authority to stop them, and that Paigo was "too sensitive" and would "just have to get used to it" since she was, after all, "an old lady."6 At that point, Paigo told them to have the new person start right away because she was quitting.

Paigo's replacement, Dinorah David, started work almost immediately. She testified, and company records confirm, that she applied for and was hired as a "title clerk", not as a "helper" or "assistant", the day Paigo quit.

After her departure from Massey Yardley, Paigo searched for work without success for over two years. Finally, in June of 1994, she was hired as a service cashier at another car dealership, a position that pays less than what she was earning when she left Massey Yardley.

Paigo filed an age discrimination claim with the EEOC soon after leaving Massey Yardley. The investigator assigned to the case in March of 1993, Erica Lacour, found cause the following November. In January of 1994, Massey Yardley responded to a proffered conciliation agreement with an "unconditional offer of reinstatement", offering Paigo her old job, with no back pay or a raise, and a "policy statement reaffirming its policy not to discriminate." Paigo rejected the offer because she believed the harassment would continue, and she did not want to work under Cox and Griffin.

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Bluebook (online)
117 F.3d 1244, Counsel Stack Legal Research, https://law.counselstack.com/opinion/74-fair-emplpraccas-bna-847-71-empl-prac-dec-p-44871-11-fla-l-ca11-1997.