§ 2514 — Billing for pay-per-services; Public Utility Commission authority

(a) Every local exchange company and interexchange carrier providing billing and collection services for pay-per-call services doing business in this State shall:
(1) list all charges for pay-per-call services on a separate section of the subscriber telephone bill, which section shall be titled “Pay-Per-Call Services”; and
(2) state on at least a quarterly basis, through bill inserts or other means reasonably calculated to notify customers, in a clear and conspicuous manner that telephone service will not be disconnected if the subscriber fails to pay for pay-per-call charges.
(b) Any other entity providing or performing billing and collection services for a pay-per-call service doing business in this State shall:
(1) comply with the terms of subdivision (a)(1) of this section; and
(2) ensure that each pay-per-call service section of the consumer’s bill, as well as the page containing the amount of the total bill, state in a clear and conspicuous manner that telephone service will not be disconnected if the subscriber fails to pay for pay-per-call charges.
(c) In addition to its other authority under Title 30, the Public Utility Commission shall have the authority to regulate compliance with this section and to adopt any other rules to protect consumers that the Commission finds necessary and appropriate and in accordance with this chapter, including rules concerning periodic notification of the passage of time to a caller while using interactive pay-per-call services and rules setting specific caps for any type of pay-per-call service.

Legislative History

(Added 1993, No. 99, § 2; amended 2015, No. 23, § 91.)