(1)(1)(a) On the basis of a violation of this chapter, the commission with the concurrence of the director, may issue an order:
(1)(a)(i) imposing an educational requirement;
(1)(a)(ii) imposing a civil penalty not to exceed the greater of:
(1)(a)(ii)(A) except as provided in Subsection (1)(a)(ii)(B), $5,000 for each violation;
(1)(a)(ii)(B) $10,000 for each violation, if the person knew or should have known that the property owner was an individual 65 years old or older, or a vulnerable adult; or
(1)(a)(ii)(C) the amount of any gain or economic benefit derived from each violation;
(1)(a)(iii) taking any of the following actions related to a license, registration, or certificate:
(1)(a)(iii)(A) revoking;
(1)(a)(iii)(B) suspending;
(1)(a)(iii)(C) placing on probation;
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(1) (1)(a) On the basis of a violation of this chapter, the commission with the concurrence of the director, may issue an order:
(1)(a)(i) imposing an educational requirement;
(1)(a)(ii) imposing a civil penalty not to exceed the greater of:
(1)(a)(ii)(A) except as provided in Subsection (1)(a)(ii)(B), $5,000 for each violation;
(1)(a)(ii)(B) $10,000 for each violation, if the person knew or should have known that the property owner was an individual 65 years old or older, or a vulnerable adult; or
(1)(a)(ii)(C) the amount of any gain or economic benefit derived from each violation;
(1)(a)(iii) taking any of the following actions related to a license, registration, or certificate:
(1)(a)(iii)(A) revoking;
(1)(a)(iii)(B) suspending;
(1)(a)(iii)(C) placing on probation;
(1)(a)(iii)(D) denying the renewal, reinstatement, or application for an original license, registration, or certificate; or
(1)(a)(iii)(E) in the case of denial or revocation of a license, registration, or certificate, setting a waiting period for an applicant to apply for a license, registration, or certificate under this title;
(1)(a)(iv) issuing a cease and desist order;
(1)(a)(v) authorizing an admonition;
(1)(a)(vi) authorizing a reprimand;
(1)(a)(vii) authorizing surrender with discipline pending;
(1)(a)(viii) modifying an action described in Subsections (1)(a)(i) through (vii) if the commission finds that the person complies with court ordered restitution; or
(1)(a)(ix) doing any combination of Subsections (1)(a)(i) through (viii).
(1)(b) In determining appropriate action under Subsection (1)(a), the commission shall consider the following factors:
(1)(b)(i) the seriousness, nature, circumstances, extent, and persistence of the conduct constituting the violation;
(1)(b)(ii) the harm to other persons resulting either directly or indirectly from the violation;
(1)(b)(iii) (1)(b)(iii)(A) the cooperation by the person in any inquiry conducted by the division concerning the violation;
(1)(b)(iii)(B) efforts by the person to prevent future occurrences of the violation; and
(1)(b)(iii)(C) efforts by the person to mitigate the harm caused by the violation, including any disgorgement or restitution made to the other persons harmed by the acts of the person;
(1)(b)(iv) the history of previous violations by the person;
(1)(b)(v) the need to deter the person or other persons from committing the violation in the future;
(1)(b)(vi) whether the person knew or should have known that the property owner was an individual 65 years old or older, or a vulnerable adult;
(1)(b)(vii) any direct or indirect compensation or economic benefit the person committing the violation received; and
(1)(b)(viii) other matters as justice may require.
(1)(c) (1)(c)(i) If the commission with the concurrence of the director issues an order that orders a fine or educational requirements as part of a disciplinary action against a person, including a stipulation and order, the commission shall state in the order the deadline by which the person shall comply with the fine or educational requirements.
(1)(c)(ii) If a person fails to comply by the stated deadline:
(1)(c)(ii)(A) the person's license, registration, or certificate is automatically suspended:
(1)(c)(ii)(A)(I) beginning the day specified in the order as the deadline for compliance; and
(1)(c)(ii)(A)(II) ending the day on which the person complies in full with the order; and
(1)(c)(ii)(B) if the person fails to pay a fine required by an order, the division may begin a collection process:
(1)(c)(ii)(B)(I) established by the division, with the concurrence of the commission, by rule made in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act; and
(1)(c)(ii)(B)(II) subject to Title 63A, Chapter 3, Part 5, Office of State Debt Collection.
(1)(d) In a manner determined by the division, the division shall inform a principal broker:
(1)(d)(i) with whom a licensee is affiliated of:
(1)(d)(i)(A) a complaint made to the division against the licensee that requires a written response from the licensee;
(1)(d)(i)(B) a violation alleged against the licensee by the division;
(1)(d)(i)(C) the time and place of any disciplinary hearing regarding the licensee; and
(1)(d)(i)(D) the resolution of a violation alleged described in Subsection (1)(d)(i)(B); and
(1)(d)(ii) upon inquiry from a principal broker regarding an affiliated licensee:
(1)(d)(ii)(A) disciplinary actions made by the division against the licensee for the past five years; and
(1)(d)(ii)(B) the resolution of the disciplinary actions described in Subsection (1)(d)(ii)(A).
(1)(e) A person previously licensed under this chapter remains responsible for, and is subject to disciplinary action for, an act the person committed while the person was licensed in violation of this chapter or an administrative rule in effect at the time the person committed the act, regardless of whether the person is currently licensed.
(2) (2)(a) An applicant, certificate holder, licensee, registrant, or person aggrieved, including the complainant, may obtain agency review by the executive director and judicial review of any adverse ruling, order, or decision of the division.
(2)(b) If an applicant, certificate holder, registrant, or licensee prevails in the appeal and the court finds that the state action was undertaken without substantial justification, the court may award reasonable litigation expenses to the applicant, certificate holder, registrant, or licensee as provided under Title 78B, Chapter 8, Part 5, Small Business Equal Access to Justice Act.
(2)(c) (2)(c)(i) An order, ruling, or decision of the division shall take effect and become operative 30 days after the service of the order, ruling, or decision unless otherwise provided in the order.
(2)(c)(ii) If an appeal is taken by a licensee, registrant, or certificate holder, the division may stay enforcement of an order, ruling, or decision in accordance with Section 63G-4-405.
(2)(c)(iii) An appeal is governed by the Utah Rules of Appellate Procedure.
(3) The commission and the director shall comply with the procedures and requirements of Title 63G, Chapter 4, Administrative Procedures Act, in an adjudicative proceeding.