Texas § 13.005 COMPLAINTS.

Texas Statutes

§ 13.005 — COMPLAINTS.

Texas § 13.005

Code UTUtilities Code

This text of Texas § 13.005 (COMPLAINTS.) is published on Counsel Stack Legal Research, covering Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Tex. Utilities Code Code Ann. § 13.005 (2026).

Text

Sec. 13.005. COMPLAINTS.

(a)The office shall maintain a system to promptly and efficiently act on complaints filed with the office that the office has the authority to resolve. The office shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.

(b)The office shall make information available describing its procedures for complaint investigation and resolution.

(c)The office shall periodically notify the complaint parties of the status of the complaint until final disposition.

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Sec. 13.005. COMPLAINTS. (a) The office shall maintain a system to promptly and efficiently act on complaints filed with the office that the office has the authority to resolve. The office shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The office shall make information available describing its procedures for complaint investigation and resolution.
(c) The office shall periodically notify the complaint parties of the status of the complaint until final disposition.