Texas § 257.007 ENFORCEMENT; COMPLAINT RESOLUTION.

Texas Statutes

§ 257.007 — ENFORCEMENT; COMPLAINT RESOLUTION.

Texas § 257.007

Code HSHealth and Safety Code

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Bluebook

Tex. Health and Safety Code Code Ann. § 257.007 (2026).

Text

Sec. 257.007. ENFORCEMENT; COMPLAINT RESOLUTION.

(a)The commission shall enforce this chapter in accordance with:

(1)Subchapter C , Chapter 241 , against a hospital licensed under that chapter as if the hospital violated that chapter;

(2)Chapter 577 and rules adopted under Sections 577.010 and 577.013 , against a hospital licensed under Chapter 577 as if the hospital violated that chapter; and

(3)rules adopted under Section 241.026 (a).

(b)The commission shall establish a process to provide prompt review and timely resolution of each complaint submitted under this chapter. The commission must:

(1)develop a procedure, or designate an existing procedure, through which a party may submit a written or verbal complaint;

(2)establish a time to review and respond to the complaint; and

(3)

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Sec. 257.007. ENFORCEMENT; COMPLAINT RESOLUTION. (a) The commission shall enforce this chapter in accordance with:
(1) Subchapter C , Chapter 241 , against a hospital licensed under that chapter as if the hospital violated that chapter;
(2) Chapter 577 and rules adopted under Sections 577.010 and 577.013 , against a hospital licensed under Chapter 577 as if the hospital violated that chapter; and
(3) rules adopted under Section 241.026 (a).
(b) The commission shall establish a process to provide prompt review and timely resolution of each complaint submitted under this chapter. The commission must:
(1) develop a procedure, or designate an existing procedure, through which a party may submit a written or verbal complaint;
(2) establish a time to review and respond to the complaint; and
(3) provide the complainant written notice of the commission's decision regarding the complaint, including:
(A) the contact information of the commission employee responsible for the complaint;
(B) commission actions in reviewing, evaluating, or investigating the complaint;
(C) the results of the commission's review of the complaint;
(D) for each reviewed complaint for which an investigation is not conducted, an explanation of the reason the commission resolved the complaint without investigation; and
(E) the date the complaint is resolved.
(c) All information and materials in the possession of or obtained or compiled by the commission in connection with a complaint and investigation are confidential and not subject to disclosure in accordance with:
(1) Section 241.051 (d) for a complaint submitted against a hospital licensed under Chapter 241 ; or
(2) Section 577.013 (e) for a complaint submitted against a hospital licensed under Chapter 577 .