Tennessee Statutes

§ 65-15-305 — Complaint handling procedures - Recordkeeping requirements

Tennessee § 65-15-305

This text of Tennessee § 65-15-305 (Complaint handling procedures - Recordkeeping requirements) is published on Counsel Stack Legal Research, covering Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tenn. Code Ann. § 65-15-305 (2026).

Text

(a)A transportation network company operating in this state shall establish procedures to report any complaint about a driver with whom a rider was matched and whom the rider reasonably suspects was under the influence of drugs or alcohol during the course of the trip.
(b)Upon receipt of a rider complaint alleging a violation of the zero-tolerance policy set out in § 65-15-304(4) , the transportation network company shall immediately suspend the driver's access to the transportation network company's digital network, and shall conduct an investigation into the reported complaint. The suspension shall last the duration of the investigation.
(c)The transportation network company shall maintain records relevant to a rider complaint made pursuant to this section for a period of at least two

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Legislative History

Added by 2015 Tenn. Acts, ch. 520,s 4, eff. 5/20/2015.

Nearby Sections

15
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Bluebook (online)
Tennessee § 65-15-305, Counsel Stack Legal Research, https://law.counselstack.com/statute/tn/65-15-305.