Tennessee Statutes
§ 33-2-602 — Licensees to adopt conflict resolution procedures and appeal processes
Tennessee·Title 33
Every licensee under this title shall have a clear conflict resolution procedure, including an appeal process, that complies with the department's rules and shall communicate the procedure to each service recipient and family involved in the service. Termination of service or support because a third party payer refuses to continue to fund the service or support is not subject to the conflict resolution procedure. The location where service or support is to be provided is not subject to the conflict resolution procedure unless the location is inaccessible to the service recipient and the service recipient's family, as appropriate. The procedure must include the means to resolve a conflict informally and expeditiously in conformity with the department's rules.
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Related
Shelburne v. Frontier Health
126 S.W.3d 838 (Tennessee Supreme Court, 2003)
Shirley Shelburne v. Frontier Health
(Tennessee Supreme Court, 1997)
Legislative History
Amended by 2024 Tenn. Acts, ch. 688,s 49, eff. 7/1/2024. Acts 2000, ch. 947, § 1; 2002, ch. 730, § 5; 2004, ch. 565, § 10.
Nearby Sections
15
§ 33-1-101
Title definitions§ 33-1-201
Responsibilities of department - State policy toward mental illness or serious emotional disturbance§ 33-1-202
Statement of values underlying title§ 33-1-203
Principles of service§ 33-1-204
Unnecessary entitlements not created§ 33-1-303
Powers of commissioner§ 33-1-304
Duties of commissioner§ 33-1-308
Interagency agreements§ 33-1-309
Adoption of rules