§ 224-B — Cable bills

§ 224-b. Cable bills. 1. At the time service is initiated to a\nresidential customer and at least once a year thereafter, every\ntelephone corporation, as defined in subdivision seventeen of section\ntwo of this chapter, and every cable television company, as defined in\nsection two hundred twelve of this article that provides cable service\nto customers in New York shall provide its customers with a notice that\nbilling statements are available in a large print format. Upon written\nrequest by a customer, every telephone corporation and cable television\ncompany shall provide the customer's billing statements in large print\nformat no later than sixty days after the date upon which the request is\nreceived by the telephone corporation and cable television company. The\nprovisions of this section shall apply only to printed statements. For\nthe purposes of this section, "large print" means a font size of sixteen\nor larger to illuminate billing information.\n 2. Upon customer request, every telephone corporation and cable\ntelevision company shall provide copies of previous billing statements\nand/or statements verifying that such person requesting the document is\na customer of such telephone corporation or television company.\nTelephone corporations and television companies shall not impose any\nfee, charge or surcharge for such requests.\n