§ 218-a. Disclosure of refund policies.
1.Every retail mercantile\nestablishment and online retailer shall conspicuously post, in the\nfollowing manner, its refund policy as to all goods, wares or\nmerchandise offered to the public for sale:\n (a) on a sign attached to the item itself; or\n (b) on a sign affixed to each cash register or point of sale; or\n (c) on a sign so situated as to be clearly visible to the buyer from\nthe cash register; or\n (d) on a sign posted at each store entrance used by the public; or\n (e) in case of an online retailer, by a notice displayed or made\naccessible by hyperlink near the item itself or by a notice displayed to\nor made accessible by hyperlink by the consumer prior to requesting\nbilling information.\n 2. The sign, required by subdivision
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§ 218-a. Disclosure of refund policies. 1. Every retail mercantile\nestablishment and online retailer shall conspicuously post, in the\nfollowing manner, its refund policy as to all goods, wares or\nmerchandise offered to the public for sale:\n (a) on a sign attached to the item itself; or\n (b) on a sign affixed to each cash register or point of sale; or\n (c) on a sign so situated as to be clearly visible to the buyer from\nthe cash register; or\n (d) on a sign posted at each store entrance used by the public; or\n (e) in case of an online retailer, by a notice displayed or made\naccessible by hyperlink near the item itself or by a notice displayed to\nor made accessible by hyperlink by the consumer prior to requesting\nbilling information.\n 2. The sign, required by subdivision one of this section to be posted\nin every retail mercantile establishment, and notice required by\nsubdivision one of this section, shall (a) state whether or not it is\nthe policy of such establishment or online retailer to give refunds and,\nif so, under what conditions, including but not limited to whether a\nrefund will be given:\n (i) on merchandise which had been advertised as "sale" merchandise or\nmarked "as is;"\n (ii) on merchandise for which no proof of purchase exists;\n (iii) at any time or not beyond a point in time specified;\n (iv) in cash, or as credit or store credit only; or\n (v) subject to any fees, including a restocking fee, and the dollar or\npercentage amount of each fee; and\n (b) advise consumers that they are entitled to a written copy of the\nstore's refund policy upon request.\n 3. Enforcement. Any retail mercantile establishment or online retailer\nwhich violates any provision of this section shall be liable, for a\nperiod of up to thirty days from the date of purchase, to the buyer for\na cash refund or a credit, at the buyer's option, provided that the\nmerchandise has not been used or damaged by the buyer and the buyer can\nverify the date of the purchase with a receipt or any other purchase\nverification method utilized by the retail merchant.\n 4. Preemption. This section does not relieve any person, firm,\ncorporation or association subject to the provisions of this section\nfrom complying with any law, ordinance, rule or regulation of any\nlocality relating to the posting of refund policies which affords the\nbuyer greater protection than do the provisions of this section.\n