§ 330 — Routing of wireless 911 service calls

New York § 330

• Jurisdiction: New York
• Law CNT: County
• Art. 6-A: Local Enhanced Wireless 911 Program

Text

§ 330. Routing of wireless 911 service calls. 1.(a) Counties may\ndesignate more than one local public safety answering point to receive\nwireless 911 service calls if:\n (1) the wireless telephone service suppliers licensed by the federal\ncommunications commission to serve the county unanimously agree in\nwriting with such county to more than one local public safety answering\npoint for the county and such local public safety answering points are\nin compliance with the applicable requirements of this article; or\n (2) wireless 911 calls handled by wireless telecommunications\nfacilities in such county were routed to more than one local public\nsafety answering point on the effective date of this section; and:\n (A) the designation of and routing to more than one local public\nsafety answering point involves no additional routing of wireless 911\nservice calls to more than one local public safety answering point than\nwas in effect on the effective date of this section and involves routing\nto the same local public safety answering points that received wireless\n911 calls on the effective date of this section; and\n (B) the multiple local public safety answering points designated by a\ncounty pursuant to this subdivision are in compliance with the\napplicable requirements of this article.\n (b) A county that is served exclusively by a state public safety\nanswering point after the effective date of this section may elect to\ndesignate a local public safety answering point to receive all wireless\n911 calls from wireless telephone service suppliers that own, operate or\ncontrol wireless telecommunications facilities located in such county.\nSuch county shall make such designation pursuant to a duly adopted\nresolution of the county governing board. Such resolution shall also\nstate that such local wireless public safety answering point complies\nwith the standards promulgated by the board pursuant to subdivision four\nof section three hundred twenty-eight of this article. The county shall\nalso submit to the board the ten-digit telephone number to which the\nwireless telephone service suppliers with wireless telecommunications\nfacilities located in such geographical area shall route wireless 911\nservice calls. Upon the filing of such resolution, the board shall\nauthorize the routing of wireless 911 calls to a local public safety\nanswering point and shall notify all wireless telephone service\nsuppliers which are licensed by the federal communications commission in\nsuch county of such designation and the ten-digit telephone number to\nwhich the wireless telephone service suppliers with wireless\ntelecommunications facilities located in such geographical area shall\nroute wireless 911 service calls. The board shall also notify the\nsuperintendent of state police of such designation when, at the time of\nsuch designation, a state public safety answering point was receiving\nall wireless 911 service calls.\n (c) Until such time as the standards required by subdivision four of\nsection three hundred twenty-eight of this article have been promulgated\nby the board, each county that elects, pursuant to paragraph (b) of this\nsubdivision, to re-route all wireless 911 service calls to a local\npublic safety answering point must, in addition to the items required to\nbe filed pursuant to paragraph (b) of this subdivision, file a service\nplan with the chairperson of the board. The service plan shall, at a\nminimum, include the following: a statement that the local public safety\nanswering point is capable of direct dispatch of all emergency services;\nthe names of all wireless telephone service suppliers licensed by\nfederal communications commission that own, operate or control wireless\ntelecommunications facilities located in such county; the ten-digit\ntelephone number to which the wireless telephone service suppliers with\nwireless telecommunications facilities located in such county shall\nroute wireless 911 calls; an analysis of projected call volume; a\nstatement of staff education and training; an analysis of the applying\nlocal public safety answering point's technical, personnel and other\nresources; and an analysis of the applying local public safety answering\npoint's capacity to receive and dispatch wireless 911 calls effectively.\nWhere questions of jurisdiction may arise, the county shall also be\nrequired to submit a detailed statement outlining the jurisdictional\nprotocols among law enforcement agencies which have been established.\nWhere a period of sixty days or more has lapsed since the county has\nproposed a jurisdictional protocol to the appropriate state police troop\ncommander and no final determination has been rendered, the county may\nrequest that the superintendent of state police review such protocols\nand render such determinations as may be appropriate. The board shall\ntransmit a copy of such service plan to the superintendent of the\ndivision of state police and all wireless telephone service suppliers\nthat are licensed by the federal communications commission in such\ncounty. In the absence of the filing of a service plan, the state public\nsafety answering point shall receive all wireless 911 calls.\n (d) A local government may elect to terminate the routing of all\nwireless 911 service calls to a local public safety answering point for\nsuch locality in accordance with procedures to be promulgated by the\nboard.\n (e) Notwithstanding the provisions of this subdivision, where a local\npublic safety answering point is receiving wireless 911 service calls on\nthe effective date of this section, the local government shall not be\nrequired to file a service plan pursuant to this subdivision, nor shall\nsuch local government be required to file a designation of such local\nwireless public safety answering point pursuant to paragraph (b) of this\nsubdivision.\n 2. (a) Upon receipt of notification from the board of the designation\nof a local public safety answering point, as provided in paragraph (b)\nof subdivision one of this section, or upon notification of the filing\nof a service plan, as provided in paragraph (c) of subdivision one of\nthis section, a wireless telephone service supplier with one or more\nwireless telecommunications facilities located in such county shall\nroute all wireless 911 calls handled by wireless telecommunications\nfacilities in the designating county to such local public safety\nanswering point.\n (b) Where more than one local public safety answering point has been\ndesignated to receive wireless 911 calls, a wireless telephone service\nsupplier with one or more wireless telecommunications facilities located\nin such county shall route wireless 911 calls handled by wireless\ntelecommunications facilities in the designating county to such local\npublic safety answering points in accordance with the agreement between\nthe county and the wireless telephone service supplier.\n (c) Within ninety days of receiving notice from the board of the\ndesignation of a local public safety answering point, any wireless\ntelephone service suppliers that are not required by law to provide the\ndesignated local public safety answering point with enhanced wireless\n911 service shall route all basic wireless 911 calls to the local public\nsafety answering point.\n (d) For wireless telephone service suppliers that are required to\nprovide the designated local public safety answering point with enhanced\nwireless 911 service, the wireless telephone service supplier shall\nroute all enhanced wireless 911 calls to the designated local public\nsafety answering point within the time frames and requirements of the\nFCC order to initially provide such enhanced wireless 911 service.\n 3. In a county where there is no requirement to route a wireless 911\ncall to a designated local public safety answering point, the wireless\ntelephone service suppliers shall route all such calls transmitted or\nreceived by wireless telecommunications facilities in that county to the\nstate public safety answering point.\n