In this chapter:
I. "Aggregator site" means an Internet website that provides access to information regarding insurance products from more than one insurer, including product and insurer information, for use in comparison shopping.
II. "Blanket accident and health travel insurance" means a policy issued to a travel agency or other organization that provides travel-related services, which agency or organization shall be deemed the policyholder and which provides accident and health coverage for all persons for whom travel-related services are provided in accordance with RSA 415:18, I-a.
III. "Blanket personal inland marine travel insurance" means a policy of travel insurance issued to any eligible group providing coverage for specific classes of persons defined in the policy with coverage provided to all members of the eligible group without a separate charge to individual members of the eligible group for personal loss that occurs incidental to travel.
IV. "Cancellation fee waiver" means a contractual agreement between a supplier of travel services and its customer to waive some or all of the non-refundable cancellation fee provisions of the supplier's underlying travel contract with or without regard to the reason for the cancellation or form of reimbursement. A cancellation fee waiver is not insurance.
V. "Commissioner" means the insurance commissioner.
VI. "Designated responsible producer" means an employee, who is a licensed individual producer, or the limited lines travel insurance producer who has designated the employee as responsible for the limited lines travel insurance producer's compliance with this chapter.
VII. "Eligible group" means 2 or more persons who are engaged in a common enterprise, or have an economic, educational, or social affinity or relationship, including, but not limited to, any of the following:
(a) An entity engaged in the business of providing travel or travel services, including, but not limited to, tour operators, lodging providers, vacation property owners, hotels and resorts, travel clubs, travel agencies, property managers, cultural exchange programs, and common carriers, or the operator, owner, or lessor of a means of transportation of passengers, including but not limited to airlines, cruise lines, railroads, steamship companies, and public bus carriers, where with regard to any particular travel or type of travel or travelers, all members or customers of the group have a common exposure to risk attendant to such travel.
(b) A college, school, or other institution of learning, covering students, teachers, employees, or volunteers.
(c) An employer covering any group of employees, volunteers, contractors, board of directors, dependents, or guests.
(d) A sports team, camp, or sponsor thereof, covering participants, members, campers, employees, officials, supervisors, or volunteers.
(e) A religious, charitable, recreational, educational, or civic organization, or branch thereof, covering any group of members, participants, or volunteers.
(f) A financial institution or financial institution vendor, or parent holding company, trustee, or agent of or designated by one or more financial institutions or financial institution vendors, including account holders, credit card holders, debtors, guarantors, or purchasers.
(g) An incorporated or unincorporated association, including labor unions, having a common interest, constitution, and bylaws, and organized and maintained in good faith for purposes other than obtaining insurance for members or participants of such association covering its members.
(h) A trust or the trustees of a fund established, created, or maintained for the benefit of and covering members, employees, or customers, subject to the commissioner's permitting the use of a trust of one or more associations meeting the requirements of subparagraph (g).
(i) An entertainment production company covering any group of participants, volunteers, audience members, contestants, or workers.
(j) A volunteer fire department, ambulance, rescue, police, court, or any first aid, civil defense, or other such volunteer group.
(k) Preschools, daycare institutions for children or adults, and senior citizen clubs.
(l) An automobile or truck rental or leasing company covering a group of individuals who may become renters, lessees, or passengers defined by their travel status on the rented or leased vehicles; provided that the common carrier, the operator, owner, or lessor of a means of transportation, or the automobile or truck rental or leasing company, is the policyholder under a policy.
(m) Any other group where the commissioner has determined that the members are engaged in a common enterprise, or have an economic, educational, or social affinity or relationship, and that issuance of the policy would not be contrary to the public interest.
VIII. "Fulfillment materials" means documentation sent to the purchaser of a travel protection plan confirming the purchase and providing the travel protection plan's coverage and assistance details.
IX. "Group travel insurance" means travel insurance issued to any eligible group.
X. "Limited lines travel insurance producer" means a:
(a) Licensed managing general underwriter;
(b) Licensed managing general agent or third party administrator;
(c) Licensed insurance producer, including a limited lines producer; or
(d) Travel administrator.
XI. "Offer and disseminate" means providing general information, including a description of the coverage and price, as well as processing the application, collecting premiums, and performing other non-licensable activities permitted by the state.
XII. "Travel administrator" means a person who directly or indirectly underwrites, collects charges, collateral, or premiums from, or adjusts or settles claims on residents of this state, in connection with travel insurance, except that a person shall not be considered a travel administrator if that person's only actions are as follows:
(a) A person working for a travel administrator to the extent that the person's activities are subject to the supervision and control of the travel administrator.
(b) An insurance producer selling insurance or engaged in administrative and claims related activities within the scope of the producer's license.
(c) A travel retailer offering and disseminating travel insurance and registered under the license of a limited lines travel insurance producer in accordance with this chapter.
(d) An individual adjusting or settling claims in the normal course of that individual's practice or employment as an attorney-at-law and who does not collect charges or premiums in connection with insurance coverage.
(e) A business entity that is affiliated with a licensed insurer while acting as a travel administrator for the direct and assumed insurance business of an affiliated insurer.
XIII. "Travel assistance services" means non-insurance services for which the consumer is not indemnified based on a fortuitous event, and if providing the service does not result in transfer or shifting of risk that would constitute the business of insurance. Travel assistance services include, but are not limited to: security advisories; destination information; vaccination and immunization information services; travel reservation services; entertainment; activity and event planning; translation assistance; emergency messaging; international legal and medical referrals; medical case monitoring; coordination of transportation arrangements; emergency cash transfer assistance; medical prescription replacement assistance; passport and travel document replacement assistance; lost luggage assistance; concierge services; and any other service that is furnished in connection with planned travel. Travel assistance services are not insurance and not related to insurance.
XIV. (a) "Travel insurance" means insurance coverage for personal risks incident to planned travel, including but not limited to:
(1) Interruption or cancellation of a trip or event;
(2) Loss of baggage or personal effects;
(3) Damages to accommodations or rental vehicles;
(4) Sickness, accident, disability, or death occurring during travel;
(5) Emergency evacuation;
(6) Repatriation of remains; or
(7) Any other contractual obligations to indemnify or pay a specified amount to the traveler upon determinable contingencies related to travel as approved by the commissioner.
(b) Travel insurance shall not include major medical plans, which provide comprehensive medical protection for travelers with trips lasting 12 months or longer, including those persons working or residing overseas as an expatriate, or any other product that requires a specific insurance producer license.
XV. "Travel protection plans" means plans that provide one or more of the following: travel insurance, travel assistance services, and cancellation fee waivers.
XVI. "Travel retailer" means a business entity that makes, arranges, or offers planned travel services and may offer and disseminate travel insurance as a service to its customers on behalf of and under the direction of a limited lines travel insurance producer.