§1264.2. Recall repairs; compensation
A. As used in this Section:
(1)"Do not drive order" means a notification issued by a manufacturer, distributor,
factory branch, or distributor branch stating that certain used vehicles shall not be driven due
to a federal safety recall for a defect or a noncompliance, or a federal emissions recall. Such
notification shall include an unconditional instruction to the recipient not to drive the vehicle
until the remedy for the recall is complete.
(2)"Stop sale order" means a notification issued by a manufacturer, distributor,
factory branch, or distributor branch to its franchised new motor vehicle dealers stating that
certain used vehicles in inventory shall not be sold or leased, at either retail or wholesale, due
to a federal safety recall for a defe
Free access — add to your briefcase to read the full text and ask questions with AI
§1264.2. Recall repairs; compensation
A. As used in this Section:
(1) "Do not drive order" means a notification issued by a manufacturer, distributor,
factory branch, or distributor branch stating that certain used vehicles shall not be driven due
to a federal safety recall for a defect or a noncompliance, or a federal emissions recall. Such
notification shall include an unconditional instruction to the recipient not to drive the vehicle
until the remedy for the recall is complete.
(2) "Stop sale order" means a notification issued by a manufacturer, distributor,
factory branch, or distributor branch to its franchised new motor vehicle dealers stating that
certain used vehicles in inventory shall not be sold or leased, at either retail or wholesale, due
to a federal safety recall for a defect or a noncompliance, or a federal emissions recall.
B.(1)(a) A manufacturer shall compensate its new motor vehicle dealers for all labor
and parts required by the manufacturer to perform recall repairs. Compensation for recall
repairs shall be reasonable.
(b) If parts or a remedy are not reasonably available to perform a recall service or
repair on an affected used vehicle held for sale by a dealer authorized to sell and service new
vehicles of the same line-make or authorized to perform recall work on an affected vehicle
within forty-five days of the manufacturer issuing the initial notice of recall, and the
manufacturer has issued a stop sale order or do not drive order on the vehicle, the
manufacturer shall compensate the dealer at a prorated rate of at least one and one-quarter
percent of the value of the vehicle per month.
(i) When a stop sale order or do not drive order has been issued and repair parts or
remedy remain unavailable on an affected used vehicle, compensation shall begin forty-five
days after either of the following occurrences:
(aa) The date on which the stop sale order or do not drive order was provided to the
dealer, if the affected used vehicle is in the dealer's inventory at the time the stop sale or do
not drive order was issued to the dealer.
(bb) The date on which the dealer takes the affected used vehicle into the dealer's
inventory as a trade-in incident to the customer's purchase of a new vehicle.
(ii) Compensation shall cease when one of the following events occurs:
(aa) The date the recall remedy or parts are made available.
(bb) The date the stop sale order or do not drive order is withdrawn.
(cc) The date the dealer disposes of the affected used vehicle.
(2) For the purposes of this Section, the value of a used vehicle shall be the average
trade-in value for used vehicles as indicated in an independent third-party guide for the year,
make, and model of the recalled vehicle.
C.(1) Subject to the audit provisions of R.S. 32:1262, it shall be a violation of this
Section for a manufacturer to reduce the amount of compensation otherwise owed to an
individual new motor vehicle dealer solely because the new motor vehicle dealer has
submitted a claim for reimbursement under this Section. This prohibition shall include
reduction through a chargeback, surcharge, removal of the individual dealer from an
incentive program, or reduction in amount owed under an incentive program.
(2) This Subsection shall not apply to an action by a manufacturer to any prospective
change, modification, cancellation, or elimination of any incentive program that is applied
uniformly among all dealers of the same line-make in the state.
D. Pursuant to the provisions of this Section, all reimbursement claims made by new
motor vehicle dealers for recall remedies or repairs, or for compensation where no part or
repair is reasonably available and the vehicle is subject to a stop sale order or do not drive
order shall be subject to the same limitations and requirements as a warranty reimbursement
claim made under R.S. 32:1262. However, a manufacturer may compensate its franchised
dealers under a national recall compensation program provided the compensation under the
program is equal to or greater than the compensation provided in Paragraph (B)(1) of this
Section or as the manufacturer and dealer otherwise agree.
E. A manufacturer may direct the manner and method in which a dealer shall
demonstrate the inventory status of an affected used motor vehicle to determine eligibility
under this Section, provided such manner and method may not be unduly burdensome and
may not require information that is unduly burdensome to provide.
F. Nothing in this Section shall require a manufacturer to provide total compensation
to a dealer that would exceed the total average trade-in value of an affected used motor
vehicle as originally determined in Paragraph (B)(2) of this Section.
G. Any remedy provided to a dealer under this Section is exclusive and shall not be
combined with any other state or federal recall compensation remedy or other federal law.