(a)No person may send marketing materials to a consumer indicating that the person is connected to the consumer's mortgage company, indicating that there is a problem with the consumer's mortgage, or stating that the marketing materials contain information concerning the consumer's mortgage, unless that person sending the marketing materials is actually employed by the consumer's mortgage company or an affiliate of the consumer's mortgage company. (a-5) Any marketing materials from a mortgage company not connected to the consumer's mortgage company must comply with the following requirements:
(1)no language may be used to state or imply that any response by a consumer who is not an existing customer is required, imminently or otherwise, including, but not limited to, the use of the terms
Free access — add to your briefcase to read the full text and ask questions with AI
(a) No person may send marketing materials to a consumer indicating that the person is connected to the consumer's mortgage company, indicating that there is a problem with the consumer's mortgage, or stating that the marketing materials contain information concerning the consumer's mortgage, unless that person sending the marketing materials is actually employed by the consumer's mortgage company or an affiliate of the consumer's mortgage company. (a-5) Any marketing materials from a mortgage company not connected to the consumer's mortgage company must comply with the following requirements: (1) no language may be used to state or imply that any response by a consumer who is not an existing customer is required, imminently or otherwise, including, but not limited to, the use of the terms "urgent", "action required", "materials inspected", "time sensitive", or "important account information enclosed"; (2) the name of the solicitor's mortgage company must be prominently stated: (A) in the body of the text; (B) at the head of the letter or message in a font bigger than the body of the text; and (C) on any envelope; (3) the name of the consumer's mortgage company may not be used to state or insinuate in any way that the marketing material is from the consumer's mortgage company rather than the solicitor's mortgage company, and can only be used in the body of the text and when accompanied by clear language explaining that the solicitation is not from or affiliated with the consumer's mortgage company, and is merely a solicitation. The name of the consumer's mortgage company shall not be visible through an envelope window, appear on the envelope itself, or appear in an email subject line; and (4) the text must clearly state if the consumer's mortgage company had no part in helping the solicitor obtain the homeowner's mortgage information. (b) Any person who violates this Section commits an unlawful practice within the meaning of this Act.