(a)The Commission shall require all gas, electric, water and sewer public utilities under its authority to submit an annual report by May 1, 2022 and every May 1 thereafter, reporting and making publicly available in executable, electronic spreadsheet format, by zip code, on the number of disconnections for nonpayment and reconnections that occurred in the immediately preceding calendar year, as identified in subsection (b).
(b)Each such public utility shall report to the Commission by the 15th day of each month and make publicly available in executable, electronic spreadsheet format the following information, by zip code, for the immediately preceding month:
(1)the number of customers, by customer class and type of utility service provided, during each month;
(2)the number of customer
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(a) The Commission shall require all gas, electric, water and sewer public utilities under its authority to submit an annual report by May 1, 2022 and every May 1 thereafter, reporting and making publicly available in executable, electronic spreadsheet format, by zip code, on the number of disconnections for nonpayment and reconnections that occurred in the immediately preceding calendar year, as identified in subsection (b). (b) Each such public utility shall report to the Commission by the 15th day of each month and make publicly available in executable, electronic spreadsheet format the following information, by zip code, for the immediately preceding month: (1) the number of customers, by customer class and type of utility service provided, during each month; (2) the number of customers, by customer class and type of utility service, receiving disconnection notices during each month; (3) the number of customers, by customer class and type of utility service, disconnected for nonpayment during each month; (4) the number of customers, by customer class and type of utility service, reconnected because they have paid in full or set up payment arrangements during each month; (5) the number of new deferred payment agreements, by customer class and type of utility service, each month; (6) the number of customers, by customer class and type of utility service, taking service at the beginning of the month under existing deferred payment arrangements; (7) the number of customers, by customer class and type of utility service, completing deferred payment arrangements during the month; (8) the number of payment agreements, by customer class and type of utility service, that failed during each month; (9) the number of customers, by customer class and type of utility service, renegotiating deferred payment arrangements during the month; (10) the number of customers, by customer class and type of utility service, assessed late payment fees or charges during the month; (11) the number of customers, by customer class and type of utility service, taking service at the beginning of the month under existing medical payment arrangements; (12) the number of customers, by utility service, completing medical payment arrangements during the month; (13) the number of customers, by utility service, enrolling in new medical payment arrangements during the month; (14) the number of customers, by utility service, renegotiating medical payment arrangements plans during the month; (15) the number of customers, by customer class and utility service, with required deposits with the company at the beginning of the month; (16) the number of customers, by customer class and utility service, required to submit new deposits or increased deposits during the month; (17) the number of customers, by customer class and utility service, whose required deposits were reduced in part or forgone during the month; (18) the number of customers, by customer class and utility service, whose deposits were returned in full during the month; (19) the number of customers, by customer class and utility service, with past due amounts greater than 30 days past due at the beginning of the month and taking service at the beginning of the month under existing deferred payment arrangements; (20) the dollar volume of past due accounts, by customer class and utility service, for customers with past due amounts greater than 30 days past due at the beginning of the month and taking service at the beginning of the month under existing deferred payment arrangements; (21) the number of customers, by customer class and utility service, with past due amounts greater than 30 days past due at the beginning of the month and not taking service at the beginning of the month under existing deferred payment arrangements; and (22) the dollar volume of past due accounts, by customer class and utility service, for customers with past due amounts greater than 30 days past due at the beginning of the month and not taking service at the beginning of the month under existing deferred payment arrangements. (c) The Commission may specify the executable, electronic spreadsheet format that utilities must adhere to when submitting the information required by this Section. Notwithstanding the requirements of this Section, the Commission may establish an online reporting system and require each public utility to report using the online reporting system instead of filing information in executable, electronic spreadsheet format. The Commission shall make each monthly report submitted by each public utility publicly available on its website within 30 days of receipt.