§ 505B.2 — Posting of documents on insurer’s internet site

Iowa § 505B.2

• Jurisdiction: Iowa
• Title XIII: COMMERCE
• Ch. 505B: INSURANCE NOTICES AND DOCUMENTS — ELECTRONIC DELIVERY AND POSTING

Text

1. Notwithstanding any contrary provision of chapter 554D, an insurer may mail, deliver,
or post on the insurer’s internet site insurance documents, including policies, riders,
endorsements, and annuity contracts that do not contain personally identifiable information.
If the insurer elects to post an insurance policy or endorsement on the insurer’s internet site
in lieu of mailing or delivering the policy or endorsement to the insured, the insurer must
comply with all of the following conditions:
a. Thepolicyorendorsementmustbeaccessibleandremainaccessibletotheinsuredand
to the licensed insurance producer of record for as long as the policy or endorsement is in
force.
b. After the expiration of the policy or endorsement, the insurer must archive the expired
policy or endorsement for a period of five years or other period required by law, and make
the policy or endorsement available upon request.
c. The policy or endorsement must be posted in a manner that enables the insured and
the licensed insurance producer of record to print and save the policy or endorsement using
programs and applications that are widely available on the internet and free to use.
d. The insurer must provide the following information in, or simultaneously with, each
declarations page provided at the time of issuance of the initial policy and any renewal of
that policy:
(1) A description of the exact policy or endorsement purchased by the insured.
(2) A description of the insured’s right to receive, upon request and without charge, a
paper copy of the insured’s policy or endorsement by mail.
(3) An internet address where the insured’s policy or endorsement is posted.
e. The insurer, upon request and without charge, must deliver a paper copy of the policy
or endorsements to the insured by mail.
f. The insurer must provide notice, in the format preferred by the insured, of any changes
5 INSURANCE NOTICES & DOCUMENTS — ELECTRONIC DELIVERY & POSTING, §505B.3
to the policy or endorsement, the insured’s right to obtain, upon request and without charge,
a paper copy of such policy or endorsement, and the internet address where such policy or
endorsement is posted.
2. Nothing in this section shall be construed to affect the timing or content of any notice
or document required to be provided or made available to any insured under applicable law.