District of Columbia § 50-301.25a Accessibility of digital dispatch for individuals with disabilities.

District of Columbia Statutes

§ 50-301.25a — Accessibility of digital dispatch for individuals with disabilities.

District of Columbia § 50-301.25a

Title 50Motor and Non-Motor Vehicles and Traffic.

Ch. 3Regulation of Taxicabs.

Subch. IGeneral.

This text of District of Columbia § 50-301.25a (Accessibility of digital dispatch for individuals with disabilities.) is published on Counsel Stack Legal Research, covering District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

D.C. Code § 50-301.25a (2026).

Text

(a)By January 1, 2016, a company that provides digital dispatch shall:

(1)Ensure that the company’s websites and mobile applications are accessible to the blind and visually impaired and the deaf and hard of hearing; and

(2)Provide a report to the Council’s Committee on Transportation and the Environment, or its successor committee with oversight of for-hire vehicles, on how the company intends to increase access to wheelchair-accessible public or private vehicle-for-hire service to individuals with disabilities.

(b)A company that provides digital dispatch shall not:

(1)Impose additional or special charges on an individual with a disability for providing services to accommodate the individual; or

(2)Require an individual with a disability to be accompanied by an attendan

Free access — add to your briefcase to read the full text and ask questions with AI

(a) By January 1, 2016, a company that provides digital dispatch shall:

(1) Ensure that the company’s websites and mobile applications are accessible to the blind and visually impaired and the deaf and hard of hearing; and

(2) Provide a report to the Council’s Committee on Transportation and the Environment, or its successor committee with oversight of for-hire vehicles, on how the company intends to increase access to wheelchair-accessible public or private vehicle-for-hire service to individuals with disabilities.

(b) A company that provides digital dispatch shall not:

(1) Impose additional or special charges on an individual with a disability for providing services to accommodate the individual; or

(2) Require an individual with a disability to be accompanied by an attendant.

(b-1) A company that provides digital dispatch shall, within 180 days of April 7, 2017, provide passengers with the ability to request a wheelchair-accessible vehicle. If the company cannot fulfill the request for a wheelchair-accessible vehicle through the company's digital dispatch, the company may refer the requestor to a company or other provider that can fulfill a request for wheelchair-accessible service.

(c) If an operator accepts a ride request through digital dispatch from a passenger with a disability who uses a mobility device, upon picking up the passenger, the operator shall stow the passenger’s mobility equipment in the vehicle if the vehicle is capable of stowing the equipment. If a passenger or operator determines that the vehicle is not capable of stowing the equipment, the company that provides digital dispatch shall not charge a trip cancellation fee or, if such fee is charged, shall provide the passenger with a refund in a timely manner.