Connecticut § 16-245t Complaints to authority re electric suppliers; procedures; remedies.

Connecticut Statutes

§ 16-245t — Complaints to authority re electric suppliers; procedures; remedies.

Connecticut § 16-245t

Title 16Public Service Companies

Ch. 283Telephone, Gas, Power and Water Companies

This text of Connecticut § 16-245t (Complaints to authority re electric suppliers; procedures; remedies.) is published on Counsel Stack Legal Research, covering Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Conn. Gen. Stat. § 16-245t (2026).

Text

(a)The Public Utilities Regulatory Authority shall be responsible for receiving and acting upon customer inquiries and complaints regarding electric suppliers, as defined in section 16-1. The authority shall establish a toll-free telephone number for such purposes. Customers of any electric supplier having complaints regarding disputed bills, terminations of service or adequacy of service may bring their complaints to the authority pursuant to any provision in section 16-20, sections 16-262c to 16-262j, inclusive, or the regulations adopted to implement those sections.

(b)Nothing contained in this section shall be construed so as to restrict the right of any person to pursue any other remedy available to the person under law.

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(a) The Public Utilities Regulatory Authority shall be responsible for receiving and acting upon customer inquiries and complaints regarding electric suppliers, as defined in section 16-1. The authority shall establish a toll-free telephone number for such purposes. Customers of any electric supplier having complaints regarding disputed bills, terminations of service or adequacy of service may bring their complaints to the authority pursuant to any provision in section 16-20, sections 16-262c to 16-262j, inclusive, or the regulations adopted to implement those sections. (b) Nothing contained in this section shall be construed so as to restrict the right of any person to pursue any other remedy available to the person under law.

Legislative History

(P.A. 98-28, S. 31, 117; P.A. 11-80, S. 1.) History: P.A. 98-28 effective July 1, 1998; pursuant to P.A. 11-80, “Department of Public Utility Control” and “department” were changed editorially by the Revisors to “Public Utilities Regulatory Authority” and “authority”, respectively, in Subsec. (a), effective July 1, 2011.