(1)If a new facilitative device does not conform to the
applicable express warranty and the consumer reports the nonconformity to the
manufacturer, the lessor, the selling dealer, or the alternative warranty service
provider and makes the facilitative device available for repair within the warranty
period, the nonconformity shall be repaired at no charge to the consumer. Any
repairs performed pursuant to the provisions of this section shall be warranted for a
period not less than the original warranty period.
(2)If the manufacturer authorizes the dealer or lessor to make the repair, the
dealer or lessor shall make the repair and then be reimbursed by the manufacturer
for the dealer's or lessor's cost for parts, labor, and repair if the nonconformity is a
manufacturer's defect.
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(1) If a new facilitative device does not conform to the
applicable express warranty and the consumer reports the nonconformity to the
manufacturer, the lessor, the selling dealer, or the alternative warranty service
provider and makes the facilitative device available for repair within the warranty
period, the nonconformity shall be repaired at no charge to the consumer. Any
repairs performed pursuant to the provisions of this section shall be warranted for a
period not less than the original warranty period.
(2) If the manufacturer authorizes the dealer or lessor to make the repair, the
dealer or lessor shall make the repair and then be reimbursed by the manufacturer
for the dealer's or lessor's cost for parts, labor, and repair if the nonconformity is a
manufacturer's defect. A manufacturer shall respond to the dealer's or lessor's
request for authorization to make a repair within three business days after such a
request is made.
(3) If a nonconformity is not repaired after a reasonable attempt to repair,
the manufacturer or dealer who originally supplied or modified the facilitative
device, as required by this section, shall:
(a) If the facilitative device was purchased, take the following action at the
direction of the consumer:
(I) Accept a return of the facilitative device, provide a replacement
facilitative device of equal or greater value, and refund any collateral costs to the
consumer, a holder of a perfected security interest in the facilitative device, or a
third-party purchaser; or
(II) Accept a return of the facilitative device and refund to the consumer,
holder of a perfected security interest in the facilitative device, or third-party
purchaser not more than the full purchase price plus any finance charge, sales tax,
shipping costs, and collateral costs paid;
(b) If the facilitative device was leased, take all of the following actions at
the direction of the consumer:
(I) Accept a return of the facilitative device;
(II) (A) Refund to the lessor or any holder of a perfected security interest in
the facilitative device the current value of the written lease.
(B) For purposes of this subparagraph (II), current value of the written
lease means the sum of the total amount for which the consumer is obligated
during the term of the lease remaining after the early termination date, the dealer's
early termination costs, and the value of the facilitative device on the lease
expiration date, if the lease sets forth that value, less the lessor's early termination
savings.
(III) Refund to the consumer or third-party purchaser the amount paid under
the lease plus any collateral costs.
(4) (a) In the event that a dispute arises as to liability under this part 5
between or among a manufacturer, dealer, lessor, or consumer and the consumer is
covered by any third-party insurer, such third-party insurer shall not be relieved of
any obligation to provide benefits covered under its plan or applicable law.
(b) In the event that a facilitative device is found to be defective, the third-party payor described in paragraph (a) of this subsection (4) shall have all rights of
recovery, including the right to costs, that the consumer would have had under this
part 5.