§ 6-1-502 — Express warranty required - authorized servicers

(1) A consumer
who purchases or leases a new facilitative device either directly or indirectly
through a dealer or lessor shall receive an express warranty for such facilitative
device. The manufacturer shall issue this express warranty that shall extend for not
less than one year after first delivery to the consumer.

(2) If a manufacturer or dealer fails to furnish the express warranty required
by this section, the facilitative device shall be covered by a warranty the same as if
an express warranty had been provided by the manufacturer or dealer pursuant to
this section.

(3) Any entity that sells or leases facilitative devices in this state, including
any entity that sells or leases through mail order or catalogue sales, shall designate
an authorized servicer for such facilitative devices that is accessible to the
consumer.

(4) (a) In the event that the selling dealer from whom the consumer
purchased the facilitative device goes out of business or ceases to be an authorized
dealer or service center for the manufacturer, or if the dealer or consumer moves or
relocates to a location that makes it unreasonable for the consumer to seek
warranty service from the selling dealer, or if the consumer is dissatisfied with the
selling dealer, the consumer shall be responsible for contacting the manufacturer
or another authorized dealer which will be responsible for facilitating the warranty
service required with an authorized dealer, to be mutually agreed upon by the
consumer and the manufacturer, which entity shall be referred to as the
alternative warranty service provider.

(b) In the event that an alternative warranty service provider is designated
pursuant to paragraph (a) of this subsection (4), the consumer may only seek
warranty service from such alternative warranty service provider.

Legislative History

Source: L. 98: Entire part added, p. 197, � 1, effective July 1.