California § 10011.5. 10011.5. (Added by Stats. 1995, Ch. 614, Sec. 2.)

California Statutes

§ 10011.5. — 10011.5. (Added by Stats. 1995, Ch. 614, Sec. 2.)

California § 10011.5.

JurisdictionCalifornia

Code PUCPublic Utilities Code - PUC

Div. 5.DIVISION 5. UTILITIES OWNED BY MUNICIPAL CORPORATIONS

Ch. 1.CHAPTER 1. Acquisition, Operation, and Sale of Utilities

Art. 1.ARTICLE 1. Acquisition and Operation

This text of California § 10011.5. (10011.5. (Added by Stats. 1995, Ch. 614, Sec. 2.)) is published on Counsel Stack Legal Research, covering California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Cal. Public Utilities Code - PUC Code § 10011.5. (2026).

Text

Whenever a business transaction of a public utility, as defined in Section 10001, furnishing electricity, gas, water service where the utility has 10,000 or more service connections, or telephone service is such that a personal appearance by a person is required by the utility and the person is unable to appear at the utility’s place of business during the utility’s usual business hours, then the utility shall provide a reasonable and convenient alternative to the person such as an appointment outside the utility’s usual business hours or allowing the person to conduct the transaction by telephone, mail, or both.

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Whenever a business transaction of a public utility, as defined in Section 10001, furnishing electricity, gas, water service where the utility has 10,000 or more service connections, or telephone service is such that a personal appearance by a person is required by the utility and the person is unable to appear at the utility’s place of business during the utility’s usual business hours, then the utility shall provide a reasonable and convenient alternative to the person such as an appointment outside the utility’s usual business hours or allowing the person to conduct the transaction by telephone, mail, or both.