California Statutes
§ 53054.1. — 53054.1. (Added by Stats. 1992, Ch. 262, Sec. 1.)
California·Code GOV Government Code - GOV·Div. 2.·Title 5. DIVISION 2. CITIES, COUNTIES, AND OTHER AGENCIES·Part 1. PART 1. POWERS AND DUTIES COMMON TO CITIES, COUNTIES, AND OTHER AGENCIES·Ch. 1. CHAPTER 1. General·Art. 3.5. ARTICLE 3.5. Cable Television and Video Provider Customer Service and Information Act
The Legislature finds and declares all of the following:
(a)In an unregulated environment, customers of cable and video providers should get their money’s worth for the service they subscribe to, and one way to ensure this is to encourage that customer service standards be established and that customers be informed to those standards.
(b)Cable television and video providers have made efforts to provide high-quality service to their customers. Cable television and video providers should continue to establish standards for customer service so as to further the development of high-quality customer service.
(c)It is not the intent of this article to establish standards for customer service, but to encourage cable television and video providers to inform their customers about the standards
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California § 53054.1. (53054.1. (Added by Stats. 1992, Ch. 262, Sec. 1.)) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.
Legislative History
Added by Stats. 1992, Ch. 262, Sec. 1. Effective January 1, 1993.