Zwicky v. Diamond Resorts Incorporated

CourtDistrict Court, D. Arizona
DecidedJune 30, 2021
Docket2:20-cv-02322
StatusUnknown

This text of Zwicky v. Diamond Resorts Incorporated (Zwicky v. Diamond Resorts Incorporated) is published on Counsel Stack Legal Research, covering District Court, D. Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Zwicky v. Diamond Resorts Incorporated, (D. Ariz. 2021).

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Norman Zwicky, No. CV-20-02322-PHX-DJH

10 Plaintiff, ORDER

11 v.

12 Diamond Resorts Incorporated, et al.,

13 Defendants. 14 15 Pending before the Court are seven Motions to Dismiss Plaintiff’s Second Amended 16 Complaint (“SAC”) filed by every remaining Defendant. (Docs. 39; 40; 45; 46; 47; 77; 17 92). Almost every Motion is fully briefed, except for Defendant Linda Riddle’s Motion 18 (Doc. 45) because Plaintiff voluntarily dismissed her with prejudice (Doc. 57).1 The Court 19 now issues its decision.2 20 I. Background 21 The core claim of Plaintiff Norman Zwicky’s SAC is that Defendants intentionally 22 misrepresented how much he, and other similarly situated, would have to pay for a 23 timeshare. The history of this class action claim begins before August of 2010, when Mr. 24 Zwicky had a “traditional timeshare interest” in a ranch in Payson, Arizona (the “Ranch”). 25 (Doc. 61 at ¶ 8). The Ranch itself was also an asset held by the now dissolved and defunct

26 1 Accordingly, the Court will deny Ms. Riddle’s Motion to Dismiss (Doc. 45) as moot.

27 2 Several Defendants requested oral argument on this matter. The Court denies these requests as the issues have been fully briefed and oral argument will not aid the Court’s 28 decision. See Fed. R. Civ. P. 78(b) (stating that a court may decide motions without oral hearings); LRCiv 7.2(f) (same). 1 corporation, ILX Resorts Incorporated. (Id. at ¶ 39). When ILX Resorts filed for 2 bankruptcy, a subsidiary of Defendant Diamond Resorts Incorporated (“DRI”) bought its 3 interest in the Ranch. (Id. at ¶ 40). 4 DRI continued to support the timeshare program, except not in the “traditional” 5 way. (Id. at ¶ 18). Those who bought a timeshare in one of DRI’s properties did not hold 6 a “deed, leasehold assignment, or any other legal or equitable interest in real property.” 7 (Id. at ¶ 18). Instead, DRI sold Mr. Zwicky and others a “Points Certificate,” which served 8 as the basis for calculating the strength of their “Reservation Privileges.” (Id. at ¶ 21). Mr. 9 Zwicky bought about 13,000 Points for “$26,395 including the stipulated trade-in value” 10 of his old timeshare interest in the Ranch. (Id. at ¶¶ 42–43). 11 In addition to paying for the Points, Mr. Zwicky agreed to enter into a “lifetime 12 obligation to pay for annual Member Obligations [fees]. . . .” (Id. at ¶ 44). These fees are 13 alleged to be about $2,500 per year. (Id. at ¶ 47) ($2,337.59 in 2014 and $2,535.01 in 14 2016). For Mr. Zwicky, these fees eventually far exceeded their benefits. When totaled 15 up over seven years, a reservation at the Ranch cost Mr. Zwicky about $600.00 per day. 16 (Id. at ¶ 48). Mr. Zwicky alleges it would have been far cheaper to simply book a 17 reservation at another DRI property as a member of the public. (Id. at ¶ 50). 18 As noted at the outset, the point of Mr. Zwicky’s legal claims is that DRI, its various 19 subsidiaries, and its employees, intentionally underestimated what Mr. Zwicky would have 20 to pay in fees. Mr. Zwicky alleges that the fees for each year were forecasted in an annual 21 budget that “purported to be a reasonable and good faith estimate . . . .” (Id. at ¶ 120). But 22 year after year, the actual costs were materially greater than had been predicted. (Id. at ¶¶ 23 122, 124). Mr. Zwicky alleges Defendants intentionally hid these costs despite knowing 24 they would result in increased fees at the end of the year. (Id. at ¶ 128). 25 The details of how this timeshare worked, which organizations were involved, and 26 how the budgets came to be are somewhat convoluted. The Court will start with the 27 Premiere Vacation Collection Owners Association (“PVCOA”), which is an Arizona non- 28 profit corporation. (Id. at ¶ 15). Mr. Zwicky became a member of PVCOA when he traded 1 in his old timeshare interest in the Ranch and acquired his Points. (Id. at ¶¶ 14–21). 2 PVCOA’s Board “manages and maintains” the timeshare property, and it levies and 3 collects annual fees form its members, like Mr. Zwicky. (Id. at ¶¶ 70, 71). Several of the 4 Board’s officers were also DRI employees. (Id. at ¶¶ 111–16). 5 One of PVCOA’s other members is a wholly-owned DRI subsidiary, Defendant ILX 6 Acquisition, Inc. (“ILXA”), which was formed at the time of ILX Resorts, Inc.’s 7 bankruptcy to acquire and hold properties, such as the Ranch, as a “developer.” (Id. at ¶¶ 8 59–60). Because ILXA holds the unsold timeshare inventory, it has a “bulk membership” 9 that grants “massive voting power” in PVCOA matters. (Id. at 63–65). 10 Through the voting process, PVCOA delegates many of its duties to a management 11 agent, to whom PVCOA pays a yearly management fee. (Id. at ¶¶ 74, 76, 88). This 12 management agent is Defendant Diamond Resorts Management, Inc. (“DRMI”), another 13 wholly-owned DRI subsidiary. (Id. at ¶¶ 4, 76). 14 The budgeting process at the heart of this case is alleged to work as follows. At the 15 beginning of each year, PVCOA’s Board, “in collaboration with DRMI,” delivered a 16 budget to its members that “purported to be a reasonable and good faith estimate” of what 17 the PVCOA members’ fees would be. (Id. at ¶ 120). When the end of the year came, Mr. 18 Zwicky alleges that the actual fees were “materially” higher than was estimated. (Id. at ¶¶ 19 126–28). This material difference consistently appeared, starting in 2011 up to at least 20 2015. (Id. at ¶¶ 120–34). 21 Mr. Zwicky alleges that the reason for this difference is because DRI slipped a 22 “substantial portion” of its own corporate overhead charges into DRMI’s management fee, 23 which was then charged to PVCOA and subsequently passed on to PVCOA members. (Id. 24 at ¶ 88). Mr. Zwicky alleges that none of PVCOA’s budgets ever “meaningfully disclosed” 25 this practice. (Id. at ¶ 122). He alleges the PVCOA’s Board knew that its estimated budgets 26 were “materially less than the amount DRI and its subsidiaries intended to charge . . . .” 27 (Id. at ¶ 128). Furthermore, he alleges DRI deliberately hid its practice of putting overhead 28 charges into DRMI’s management from PVCOA’s members, but not to DRI shareholders. 1 (Id. at ¶ 138). 2 Mr. Zwicky tried to get PVCOA’s Board to voluntarily disclose its financial records 3 in April 2015, but he eventually resorted to filing suit in Maricopa County Superior Court 4 “to enforce his statutory and common law inspection rights . . . .” (Id. at ¶ 208). On May 5 6, 2016, the Superior Court ordered PVCOA to disclose certain records to Mr. Zwicky. 6 (Id. at ¶ 211). He received the documents on June 6, 2016, which he alleges contain 7 evidence of Defendants’ wrongdoing. (Id. at ¶ 212–13). On August 19, 2016, the Superior 8 Court then granted his motion to permit him to refer to the documents in filing a complaint, 9 but PVCOA quickly appealed the Superior Court’s order. (Id. at ¶ 214–15). 10 On March 22, 2017, the Arizona Court of Appeals enjoined Mr. Zwicky from 11 disclosing any documents that PVCOA had deemed confidential. (Id. at ¶ 216). On 12 January 23, 2018, the Court of Appeals affirmed Mr. Zwicky’s right to inspection, but it 13 reversed the Superior Court’s August 19 order which had allowed the disclosure of 14 information for the purpose of bringing a lawsuit. (Id. at ¶ 217); see also Zwicky v. 15 Premiere Vacation Collection Owners Ass’n, 418 P.3d 1001, 1003 (Ariz. Ct. App. 2018). 16 Finally, on August 23, 2018, the Superior Court entered a stipulated order whereby Mr. 17 Zwicky could use certain information to formulate a complaint, but he was prohibited from 18 quoting or attaching confidential documents to a complaint. (Id. at ¶ 218–19). 19 Mr. Zwicky originally filed this action in Arizona Superior Court on August 21, 20 2020. (Doc. 1-3 at 9).

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