Yvon Roustan v. Robinhood Financial LLC

CourtCourt of Appeals of Wisconsin
DecidedFebruary 10, 2022
Docket2021AP000984
StatusUnpublished

This text of Yvon Roustan v. Robinhood Financial LLC (Yvon Roustan v. Robinhood Financial LLC) is published on Counsel Stack Legal Research, covering Court of Appeals of Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Yvon Roustan v. Robinhood Financial LLC, (Wis. Ct. App. 2022).

Opinion

COURT OF APPEALS DECISION NOTICE DATED AND FILED This opinion is subject to further editing. If published, the official version will appear in the bound volume of the Official Reports. February 10, 2022 A party may file with the Supreme Court a Sheila T. Reiff petition to review an adverse decision by the Clerk of Court of Appeals Court of Appeals. See WIS. STAT. § 808.10 and RULE 809.62.

Appeal No. 2021AP984 Cir. Ct. No. 2021CV36

STATE OF WISCONSIN IN COURT OF APPEALS DISTRICT IV

YVON ROUSTAN,

PLAINTIFF-APPELLANT,

V.

ROBINHOOD FINANCIAL LLC AND ROBINHOOD SECURITIES LLC,

DEFENDANTS-RESPONDENTS.

APPEAL from an order of the circuit court for Sauk County: MICHAEL P. SCRENOCK, Judge. Affirmed.

Before Fitzpatrick, Graham, and Nashold, JJ.

Per curiam opinions may not be cited in any court of this state as precedent

or authority, except for the limited purposes specified in WIS. STAT. RULE 809.23(3). No. 2021AP984

¶1 PER CURIAM. Yvon Roustan, pro se,1 appeals an order of the Sauk County Circuit Court that requires Roustan to arbitrate his claims against Robinhood Financial LLC and Robinhood Securities LLC (collectively “Robinhood”). Roustan entered into a customer agreement (the “Agreement”) with Robinhood in the process of creating a customer account with Robinhood. In the Agreement, Roustan agreed that he and Robinhood would resolve any disputes arising out of the Agreement through arbitration in California. After Robinhood placed certain restrictions on Roustan’s account, Roustan brought this action, and Robinhood moved to compel arbitration. Roustan responded by arguing that the arbitration provision of the Agreement is unenforceable because it is unconscionable. The circuit court granted Robinhood’s motion to compel arbitration, ruling that the arbitration provision is not unconscionable. In addition, the circuit court modified the arbitration provision to require arbitration in Wisconsin, concluding that it would be unreasonable to require Roustan to personally travel to California during the COVID-19 pandemic.

¶2 On appeal, Roustan argues that the circuit court erred because: (1) the arbitration provision of the contract is unconscionable and, therefore, unenforceable; and (2) the circuit court did not have the authority to modify an individual term of the arbitration provision to require that arbitration occur in Wisconsin but, instead, the circuit court had the authority only to uphold or invalidate the arbitration provision as a whole. We conclude that the arbitration provision is valid and enforceable, and that the circuit court properly modified the

1 After this lawsuit was initiated, Roustan became the subject of a guardianship proceeding. In that proceeding, his spouse, Estela Roustan, became the guardian of his person and his estate. Both Roustan and his guardian signed the submissions filed in this court. No party contends that the guardianship makes a difference to the result in this appeal.

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clause regarding the arbitration venue. We therefore affirm the circuit court’s order.

BACKGROUND

¶3 The following facts are not disputed.

¶4 Robinhood is what is referred to by the parties as a “self-directed” retail brokerage company that has its principal place of business in California. Roustan is a retired attorney residing in Baraboo, Wisconsin, and trades in the stock market as a hobby.

¶5 In January 2020, Roustan opened an account with Robinhood. In the process of opening this account, Roustan entered into the Agreement with Robinhood in which Roustan acknowledged that he reviewed the Agreement and agreed to its terms and conditions. The Agreement took the form of a “clickwrap” agreement, a widely used format that requires a user to “affirmatively click a box on the website acknowledging awareness of and agreement to the terms of service before he or she is allowed to proceed with further utilization of the website.” Berkson v. Gogo LLC, 97 F. Supp. 3d 359, 397 (E.D.N.Y. 2015).

¶6 Germane to this appeal, the terms and conditions of the Agreement contain an arbitration provision. This provision—which is written as a separately numbered paragraph, printed in bold text, and enclosed in a box—requires the parties to settle disputes by arbitration before “FINRA Dispute Resolution, Inc.” in

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California according to FINRA rules.2 The full text of the arbitration provision is reproduced later in this opinion. The Agreement also contains the following severability clause:

Severability. If any provisions or conditions of this Agreement are or become inconsistent with any present or future law, rule, or regulation of any applicable government, regulatory or self-regulatory agency or body, or are deemed invalid or unenforceable by any court of competent jurisdiction, such provisions shall be deemed rescinded or modified, to the extent permitted by applicable law, to make this Agreement in compliance with such law, rule or regulation, or to be valid and enforceable, but in all other respects, this Agreement shall continue in full force and effect.

¶7 Roustan filed a complaint in the circuit court arising out of a restriction that Robinhood placed on his account. Robinhood asserts the following regarding that restriction. Roustan’s account was restricted because a September 2020 transfer of funds from Roustan’s bank to his Robinhood account was reversed. Such a reversal triggers a restriction on the account from Robinhood’s compliance department until Robinhood can confirm the reason for the reversal by communicating with the customer. Roustan was told several times by Robinhood’s customer service department that, in order to lift the restriction, Roustan was required to provide Robinhood with an explanation for the reversal. Roustan did not provide an explanation for the reversal until after the lawsuit was commenced and, at that point, he explained to counsel for Robinhood that he reversed the transfer because he was disappointed with Robinhood’s fees and

2 The Financial Industry Regulatory Authority (“FINRA”) is a “self-regulatory organization” established under the Securities Exchange Act and is “responsible for regulatory oversight of all securities firms that do business with the public; professional training, testing and licensing of registered persons; [and] arbitration and mediation.” Sacks v. S.E.C., 648 F.3d 945, 948 (9th Cir. 2011) (citation omitted).

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costs. The restriction was lifted from Roustan’s account on approximately February 14, 2021.

¶8 Roustan’s complaint was filed during the events just described and alleges the following causes of action: (1) violation of the Wisconsin Uniform Securities Law; (2) breach of contract; (3) breach of implied warranty of merchantability; (4) negligent misrepresentation; and (5) breach of fiduciary duty.

¶9 In response, Robinhood filed a motion to compel arbitration pursuant to the arbitration provision in the Agreement and WIS. STAT. § 788.02 (2019-20).3 Roustan opposed Robinhood’s motion to compel arbitration, arguing that the arbitration provision is unconscionable and, therefore, unenforceable. The circuit court concluded that the arbitration provision is not void for unconscionability. Accordingly, the circuit court granted Robinhood’s motion to compel arbitration and stayed this lawsuit pending arbitration. The circuit court further ordered that the parties conduct arbitration in Wisconsin because it would be unreasonable to require Roustan to travel to California for arbitration during the COVID-19 pandemic. Roustan appeals.

3 WISCONSIN STAT. § 788.02 states in full:

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Bluebook (online)
Yvon Roustan v. Robinhood Financial LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/yvon-roustan-v-robinhood-financial-llc-wisctapp-2022.