Yvette Bergeron v. Commerce Title & Abstract Company

CourtDistrict Court, M.D. Louisiana
DecidedFebruary 27, 2026
Docket3:24-cv-00692
StatusUnknown

This text of Yvette Bergeron v. Commerce Title & Abstract Company (Yvette Bergeron v. Commerce Title & Abstract Company) is published on Counsel Stack Legal Research, covering District Court, M.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Yvette Bergeron v. Commerce Title & Abstract Company, (M.D. La. 2026).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF LOUISIANA

YVETTE BERGERON CIVIL ACTION VERSUS NO. 24-692-JWD-SDJ COMMERCE TITLE & ABSTRACT COMPANY

RULING AND ORDER This matter comes before the Court on the Motion for Summary Judgment (“MSJ”) (Doc. 19) filed by Commerce Title & Abstract Company (“Defendant” or “Commerce Title”). Plaintiff Yvette Bergeron (“Plaintiff” or “Bergeron”) opposes the motion. (Doc. 24.) Defendant filed a reply. (Doc. 27.) Oral argument is not necessary. The Court has carefully considered the law, the facts in the record, and the arguments and submissions of the parties and is prepared to rule. For the following reasons, Defendant’s MSJ is granted. I. RELEVANT FACTUAL & PROCEDURAL BACKGROUND Plaintiff is a licensed Louisiana attorney who previously owned and operated her own real estate title company, Title Resource. (Statement of Uncontested Material Fact (“SUMF”), Doc. 19-13 at 1–2, ¶¶ 1, 3.)1 Commerce Title is another real estate title company, for which Plaintiff worked prior to starting Title Resource. (Id. at 1–2, ¶¶ 2–3.) In Fall 2020, Commerce Title’s managing attorneys/owners, Calvert Stone and Dominique “Niki” Beeson, discussed with Plaintiff the possibility of Plaintiff’s returning to work for Commerce Title as a closing attorney. (Id. at 2, ¶ 3.) According to Plaintiff, she accepted this employment offer “on the condition that two of her closing processors [at Title Resource], Kathy Achord and Angela Babin, join[] her and that they work in [Commerce Title’s Prairieville] office.” (Id.) “Plaintiff explained [to Stone and Beeson]

1 Unless otherwise indicated (e.g., with a qualifying record citation), when the Court cites the SUMF, Plaintiff has admitted the cited material. See M.D. La. Civ. R. 56(f). that in-person staff were needed during closings to ensure that the process [wa]s efficiently and properly conducted.” (Id.) Plaintiff avers that Stone and Beeson orally agreed to this arrangement, (id.), and that Commerce Title renovated its Prairieville office “in anticipation of having three additional employees,” (id. at 5, ¶ 7). Before Plaintiff began working at Commerce Title in November 2020, (id. at 2, ¶ 3), she

received a copy of the Employee Handbook, which described Commerce Title’s remote work policy, (id. at 6–7, ¶ 11). As of July 15, 2020, that policy gave “[a]ll employees (except for attorneys, receptionists, post-closing, marketing, and human resources) . . . the option to work from home permanently,” (Doc. 19-7 at 63 (emphasis added)), with certain terms and conditions which are not relevant here, (see Docs. 19, 24, 27). Plaintiff signed an acknowledgement that she “had received and reviewed” the handbook. (Doc. 19-13 at 7, ¶ 12; see, e.g., Doc. 19-7 at 67–68.) The handbook included the following agreement: I . . . agree that neither this document nor any other communication shall bind [Commerce Title] to employ me now or hereafter and that my employment may be terminated by me or the company without reason at any time. I understand that no representative of the company has any authority to enter into any agreement for employment for any specified period of time or to assure any other personnel action or to assure any benefits or terms or conditions of employment, or make any agreement contrary to the foregoing.

I also understand and agree that this agreement may not be modified orally and that only the president of the company may make a commitment for employment. I also understand that if such an agreement is made, it must be in writing and signed by the president of the company.

(Doc. 19-7 at 66 (emphasis added); see also Doc. 19-13 at 7, ¶ 13.) Plaintiff did not seek or obtain written modification of the remote work policy with respect to Achord or Babin. (See Doc. 19-13 at 7, ¶ 14; Doc. 24-1 at 8–9, ¶ 14; see also Doc. 19-7 at 3.) In November 2020, twenty-one of Commerce Title’s fifty-seven employees worked remotely. (Doc. 19-7 at 4.) “[V]irtually every one of these . . . employees [wa]s engaged in” essentially the same work as Achord and Babin. (Id. at 5.) No one ever told Achord and/or Babin that their employment was contingent on working in-person full-time. (Doc. 19-13 at 5–6, ¶¶ 8, 10.) On the contrary, Achord has sworn in her affidavit that she and Babin “openly discussed” remote work with Plaintiff before accepting their respective employment offers and that Plaintiff “specifically advised” that they “would be entitled to take advantage of Commerce Title’s work-

from-home program, just like other eligible Commerce Title employees.” (Id. at 6, ¶ 9 (quoting Doc. 19-4 at 3).) Plaintiff does not dispute that this conversation took place but insists that all parties understood that Achord and Babin would not “be 100% remote.” (Doc. 24-1 at 6–7, ¶¶ 8– 10; see also id. at 11, ¶ 20; Doc. 24-3 at 1, ¶ 1.) Achord and Babin both elected to work remotely beginning in early-2021. (Doc. 19-13 at 7–8, ¶¶ 15, 18.) As a result, Plaintiff did not consistently have in-person staff to assist her with closings. (Id. at 2, ¶ 4.) More specifically, Commerce Title “did not require” Achord and Babin to work in-person, telling Plaintiff that “it was their option to work remotely.” (Id. at 3, ¶ 7.) Commerce Title used SoftPro computer software “to manage its client files and to produce

the work product required by its customers.” (Id. at 8, ¶¶ 16–17 (quoting Doc. 19-4 at 2); see also Doc. 19-4 at 2 (giving a more detailed explanation of SoftPro’s functions).) Plaintiff was “overwhelmed” by SoftPro. (Doc. 19-13 at 8–9, ¶¶ 17, 21.)2 And she frequently deviated from Commerce Title’s digital system, (see, e.g., Doc. 19-2 at 5; Doc. 19-7 at 69; Doc. 19-8 at 1–2), which created work for other employees, (Doc. 19-13 at 7–8, ¶ 16 (citing Doc. 19-4 at 3–4); see also Doc. 19-7 at 69). Plaintiff also required Achord and Babin to perform additional tasks like screening Plaintiff’s calls. (Doc. 19-2 at 6; see also Doc. 19-13 at 7–8, ¶ 16 (collecting examples).)

2 (See also Doc. 19-2 at 5 (explaining that Plaintiff did not “embrac[e] the Commerce Title system,” but rather “quickly began using less productive workarounds”); Doc. 19-5 at 3 (noting that, “on many occasions,” Plaintiff stated “that she could not adhere to the digital system at Commerce Title”); Doc. 19-6 (observing that Plaintiff was unhappy with, inter alia, “Commerce Title’s computer-based closing software”).) Plaintiff “frequently communicated” her struggles and displeasure with Commerce Title’s remote work policy, its digital system, and its processes. (Doc. 19-13 at 8–9, ¶¶ 19, 22–23; see also id. at 10–11, ¶ 27 (noting that Plaintiff “frequently” complained about having to make photocopies and scan documents, even though Commerce Title attorneys had long performed such tasks); Doc. 24-1 at 12, ¶ 23.) Vanessa Thibodeaux, Commerce Title’s director of human

resources, swore in her affidavit that “numerous employees” had lodged complaints “that they had been disparaged or treated disrespectfully by [Plaintiff],” often in connection with Plaintiff’s “dislike for and unhappiness with Commerce Title’s work-from-home polic[y].” (Doc. 19-13 at 9–10, ¶¶ 24–25; see also Doc. 24-1 at 12–13, ¶¶ 24–25.) On February 21, 2022, Plaintiff sent an e-mail to Stone and Beeson, among others, wherein she expressed that Commerce Title “need[ed] more warm bodies” in its offices and proposed that one closing processor be present each day. (Doc. 19-2 at 11.) On February 24, 2022, Commerce Title responded by “changing company policy to ensure that at least one (1) additional staff member would be present” each day. (Id. at 5, 12.) Nevertheless, Plaintiff continued to complain

about the remote work policy and, in February 2023, told Achord and Babin that she “was going to require that they be physically present” full-time. (Id. at 5–7; see also Doc.

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Yvette Bergeron v. Commerce Title & Abstract Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/yvette-bergeron-v-commerce-title-abstract-company-lamd-2026.