Yelp, Inc. v. Hadeed Carpet Cleaning

Supreme Court of Virginia·Decided April 16, 2015·No. 140242·Published

Opinion

PRESENT: Lemons, C.J., Goodwyn, Millette, Mims, McClanahan, and Powell, JJ., and Koontz, S.J.

YELP, INC.

OPINION BY

v. Record No. 140242 JUSTICE ELIZABETH A. McCLANAHAN April 16, 2015

HADEED CARPET CLEANING, INC.

FROM THE COURT OF APPEALS OF VIRGINIA Yelp, Inc. ("Yelp"), appeals from the judgment of the Court of Appeals affirming the order of the Circuit Court of the City of Alexandria holding Yelp in civil contempt for failing to comply with a non-party subpoena duces tecum served upon it by Hadeed Carpet Cleaning, Inc. ("Hadeed"). The subpoena duces tecum directed Yelp, a Delaware corporation with its principal place of business in California, to produce documents located in California in connection with a defamation action filed by Hadeed against John Doe defendants. Because we conclude the circuit court was not empowered to enforce the subpoena duces tecum against Yelp, we will vacate the judgment of the Court of Appeals and the contempt order of the circuit court.

I. BACKGROUND

Yelp operates a social networking website that allows registered users to rate and describe their experiences with local businesses. Since Yelp does not require users to provide their actual names, users may post reviews under pseudonyms.

Hadeed, a Virginia corporation doing business in Virginia, filed a defamation action in the circuit court against three John Doe defendants alleging they falsely represented themselves as Hadeed customers and posted negative reviews regarding Hadeed's carpet cleaning services on Yelp.

Hadeed issued a subpoena duces tecum to Yelp, seeking documents revealing the identity and other information about the authors of the reviews. The information provided by users of Yelp upon their registration and the Internet Protocol addresses used by registered users who post reviews are stored by Yelp on administrative databases accessible only by specified Yelp employees located in San Francisco.1 Yelp has no offices in Virginia.

Although Yelp's headquarters are located in California, Yelp is registered to do business in Virginia and has designated a registered agent for service of process in Virginia. Hadeed served the subpoena duces tecum on Yelp's registered agent in Virginia. Yelp objected to an initial subpoena duces tecum for, among other reasons, Hadeed's failure

1 Specifically, Yelp's "user operations team" is tasked with the duty of compiling the data that comprises information that would identify its users. These employees, and "[n]o other employees" use "specialized access to this data" to compile information that would identify Yelp users in response to supboenas for such identifying data.

to comply with the requirements of Code § 8.01-407.1. Hadeed then issued a second subpoena duces tecum that complied with the procedural requirements of Code § 8.01-407.1. That section sets forth the procedure that must be followed for any subpoena seeking information identifying a tortfeasor "[i]n civil proceedings where it is alleged that an anonymous individual has engaged in Internet communications that are tortious." Code § 8.01-407.1(A).2 After Yelp filed written objections to the subpoena duces tecum, Hadeed moved to overrule the objections and enforce the

2 Code § 8.01-407.1 was enacted following a study and report on the discovery of electronic data pursuant to a Joint Resolution of the General Assembly. The Resolution recognized that "Virginia is the center of the Internet, with numerous multi-state and multi-national Internet businesses located in the Commonwealth" and that motions regarding the discovery of electronic data "arise out of cases pending in other states but are being heard in the Commonwealth solely because the Internet service providers. . . , which may be the custodians of such electronic data, are located in the Commonwealth." S.J. Res. 334, Va. Gen. Assem. (Reg. Sess. 2001). In response to the directions embodied in the Resolution, the Office of the Executive Secretary of the Supreme Court of Virginia issued a report on the disclosure of electronic information "maintained by electronic communications service providers in Virginia, particularly the legal procedure for [the] subpoena of such information and the application of that procedure in cases where litigation pending outside the Commonwealth of Virginia results in an application to the Virginia courts for orders compelling disclosure of information." Executive Secretary of the Supreme Court of Virginia, Report to the Governor and General Assembly of Virginia: Discovery of Electronic Data, Senate Doc. No. 9, at 1 (2002), available at http://leg2.state.va.us/dls/h&sdocs.nsf/By+Year/SD92002/$file/ SD9_2002.pdf (last visited April 10, 2015).

subpoena duces tecum. The circuit court issued an order enforcing the subpoena duces tecum and subsequently holding Yelp in civil contempt when it refused to comply.3 The Court of Appeals affirmed the circuit court's decision. Yelp, Inc. v. Hadeed Carpet Cleaning, Inc., 62 Va. App. 678, 752 S.E.2d 554 (2014).

With specific regard to the exercise of subpoena power over Yelp, the circuit court and Court of Appeals ruled that service of the subpoena on Yelp's registered agent in Virginia provided the circuit court with jurisdiction to enforce the subpoena duces tecum.4 Id. at 709-10, 752 S.E.2d at 569.

II. ANALYSIS

Yelp contends that the Court of Appeals erred in holding that "a Virginia trial court may assert subpoena jurisdiction over a non-party California company, to produce documents

3 Following the circuit court's order enforcing the subpoena duces tecum, Yelp informed Hadeed that in order to appeal the order and protect its users' rights, it would not comply with the Order. Hadeed then moved to have Yelp held in contempt. 62 Va. App. at 687-88, 752 S.E.2d 558.

4 Both the circuit court and Court of Appeals relied upon Code § 13.1-766(A), which states that "[t]he registered agent of a foreign corporation authorized to transact business in this Commonwealth shall be an agent of such corporation upon whom any process, notice, order or demand required or permitted by law to be served upon the corporation may be served," and Code § 8.01-301(1), which provides for service of process "on the registered agent of a foreign corporation which is authorized to do business in the Commonwealth."

located in California, just because the company has a registered agent in Virginia."5 In determining whether the circuit court was empowered to enforce the subpoena duces tecum against Yelp, we first observe that while the General Assembly has expressly provided for the exercise of personal jurisdiction over nonresident defendants under certain circumstances, it has not expressly provided for the exercise of subpoena power over nonresident non-parties. In particular, the General Assembly has provided for the exercise of personal jurisdiction over nonresident defendants, including foreign corporations, through enactment of the long- arm statute, Code § 8.01-328.1, and has provided a range of options for the manner in which nonresident defendants may be served when "exercise of personal jurisdiction is authorized by this chapter." Code § 8.01-329(A).6 When personal jurisdiction is based upon the long-arm statute, "only a cause of action arising from acts enumerated in this section may be asserted

5 Yelp asserts additional assignments of error in connection with its contention that enforcement of the subpoena was inconsistent with the First Amendment to the Constitution. In light of our holding that the circuit court lacked the authority to enforce the subpoena duces tecum, we need not reach these assignments of error.

6 The General Assembly has also recognized that "[a] court of this State may exercise jurisdiction on any other basis authorized by law." Code § 8.01-330.

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