Wyndham Hotel Co. v. Self

893 S.W.2d 630, 1994 WL 718122
CourtCourt of Appeals of Texas
DecidedFebruary 2, 1995
Docket13-93-329-CV
StatusPublished
Cited by22 cases

This text of 893 S.W.2d 630 (Wyndham Hotel Co. v. Self) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wyndham Hotel Co. v. Self, 893 S.W.2d 630, 1994 WL 718122 (Tex. Ct. App. 1995).

Opinion

OPINION

YÁÑEZ, Justice.

This is an appeal from a judgment in favor of the plaintiff in a personal injury lawsuit tried before a jury. In the trial below, Opal Self sued the Wyndham Hotel Company under theories of recovery involving negligence, respondeat superior, ostensible agency, and negligent entrustment. In six points of error, Wyndham challenges the trial court’s charge to the jury, the sufficiency of the evidence, the rendition of judgment based on the verdict, and the award of prejudgment interest. We affirm.

I. FACTS

Over the Thanksgiving holiday of 1986, Self visited the Bahamas with her daughter, Linda Paul, and grandson, Daniel. Self and her family stayed at the Wyndham Cable Beach Hotel, which is run by Wyndham but ultimately owned by the Bahamian government. As part of the comprehensive vacation package, Wyndham provided transportation between the airport and hotel. Some guests travelled to the hotel in the Wyndham Hotel van, but others were transported by unmarked taxis.

Once at the hotel, Self saw Wyndham advertisements that described the water sports facilities among the other activities offered by the hotel. These advertisements were located both in the hotel lobby and in a brochure left in Selfs hotel room. A rating card that invited Wyndham guests to evaluate and comment on the hotel’s various facilities also mentioned the water sports activities as a feature of the Wyndham Hotel.

Because Daniel was interested in snorkeling, which was an activity advertised in the brochure, Linda went to the front desk of the Wyndham Hotel to inquire about the water sport offerings. The clerk at the front desk told Linda that snorkeling was included in the glass-bottomed boat tour, which departed from the hotel’s private pier. The clerk also explained that Linda could get tickets for the boat tour from the Watersports Center in the hotel courtyard and that Linda could charge the ticket priee to her hotel bill.

Self spent part of the next morning by the pool with her family. Whenever they wanted another Wyndham Hotel insignia towel or an additional deck chair, they were required to sign for the item at the Watersports Center, which itself bore the Wyndham logo. All the Wyndham employees working in the courtyard wore tan pants with brown and orange tropical print shirts; the persons working at the Watersports Center were dressed identically.

Later that morning, a man dressed in tan pants with an orange and brown tropical print shirt approached several of the Wynd-ham Hotel guests. This man, Basil Palmer, asked if any of the guests were interested in the glass-bottomed boat tour. When Self explained that she and Daniel wished to join the tour, Palmer led Self to the Watersports Center to purchase tickets. With Palmer standing right beside her, Self gave her hotel room number and received a receipt from the woman behind the counter at the Water-sports Center. Palmer explained that the boat tour would depart from the Wyndham Hotel’s private pier.

After Self, Daniel, and several other Wyndham Hotel guests had congregated at the hotel’s pier, Palmer arrived to say that there had been a change in plans. Palmer explained that the tour group would have to leave from a pier in town, but that he had arranged transportation, which would be included in the original price for the tour. Palmer led the group to the Watersports Center so that they could sign for snorkeling equipment and towels, and then he led them through the Wyndham Hotel lobby to his waiting car. Like some of the taxis that Wyndham used to transport guests from the *633 airport to the hotel, Palmer’s car was not marked. As Palmer ushered the guests into his car, there was some dispute regarding the driver, Clifford Stubbs. Stubbs’s lack of a current driver’s license and the possibility that Stubbs had been drinking were specifically discussed. In any event Palmer’s car crashed through Stubbs’s negligence, and Self was injured.

Self asserted that Palmer was negligent in entrusting Stubbs with the car; under theories of ostensible agency and respondeat superior, Self attributed this negligence to Wyndham. As part of its defense to this cause of action, Wyndham countered that Palmer was working as a freelance operator when he approached Self and the other guests. In response to this defense, Self amended her petition to allege Wyndham’s more general negligence in failing to keep such freelance solicitors from preying on Wyndham’s guests. Self also pursued Wynd-ham under the Deceptive Trade Practices— Consumer Protection Act, but the trial court granted Wyndham’s pretrial motion for summary judgment on this claim.

The jury found that Palmer was not a Wyndham employee, but that he was acting as an agent of Wyndham on the occasion in question. The jury also found that Palmer was negligent in entrusting Stubbs with the car. Significantly, the jury was not asked whether Palmer was acting within the apparent scope of the ostensible agency when he entrusted Stubbs with the ear. This omission is notable in light of the jury finding that absolved Wyndham of negligence in failing to prevent Palmer from entrusting Stubbs with the car. Finally, when asked to apportion the responsibility for Selfs injuries, the jury assigned 50% of the negligence to Wyndham, 20% each to Palmer and Stubbs, and 10% to Self. Based on these findings, the trial court ordered that Wynd-ham pay 90% of Selfs damage award; 10% was deducted to account for Selfs comparative negligence.

II. JURY CHARGE

In its second and fourth points of error, Wyndham complains of jury question two, which asked if there was an agency relationship between Palmer and Wyndham at the time of Selfs injury. Wyndham’s second point concerns the omission of an instruction on the scope of any ostensible agency, and Wyndham’s fourth point argues that the question misstates the law. Wyndham contends that we are obliged to render a take-nothing judgment as a result of these errors. We disagree.

A. The Law of Agency by Estoppel

The court submitted the issue as follows:

On the occasion in question, was there an agency relationship between Basil Palmer and Wyndham Hotel Company?
You are instructed that an agency relationship existed if either of the following circumstances occurred:
A. If the Wyndham Hotel Company, acting through its employees and agents, represented by act, conduct or statement that Basil Palmer was its employee or agent, and there was a reliance by Opal Self on the representation, if any, and the representation caused a change of position by Opal Self.
OR
B. If Opal Self consented to the boat ride in question on the reasonable belief that Basil Palmer was the employee or agent of Wyndham Hotel Company, and the Wyndham Hotel Company intentionally or negligently caused such belief, or the Wyndham Hotel Company knew of such belief but failed to notify Opal Self that her belief was mistaken.
ANSWER “yes” or “no.”

During the charge conference, Wyndham objected that this question was incomplete without a definition to explain the course and scope of any ostensible agency.

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Bluebook (online)
893 S.W.2d 630, 1994 WL 718122, Counsel Stack Legal Research, https://law.counselstack.com/opinion/wyndham-hotel-co-v-self-texapp-1995.