Wood v. North MS Health Services

CourtCourt of Appeals for the Fifth Circuit
DecidedAugust 8, 2025
Docket24-60546
StatusUnpublished

This text of Wood v. North MS Health Services (Wood v. North MS Health Services) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wood v. North MS Health Services, (5th Cir. 2025).

Opinion

Case: 24-60546 Document: 51 Page: 1 Date Filed: 08/08/2025

United States Court of Appeals for the Fifth Circuit United States Court of Appeals Fifth Circuit

____________ FILED August 8, 2025 No. 24-60546 Lyle W. Cayce ____________ Clerk

Stanley Wood, Individually, and on Behalf of a Class of Similarly Situated Persons; Chastity Wood, Individually, and on Behalf of a Class of Similarly Situated Persons,

Plaintiffs—Appellants,

versus

North Mississippi Medical Center, Incorporated; Tupelo Service Finance, Incorporated; North Mississippi Health Services, Incorporated; North Mississippi Clinics, L.L.C.,

Defendants—Appellees. ______________________________

Appeal from the United States District Court for the Northern District of Mississippi USDC No. 1:20-CV-42 ______________________________

Before Stewart, Clement, and Wilson, Circuit Judges. Per Curiam: * This case involves a dispute over medical bills. Believing they were victims of unlawful billing practices, Stanley and Chastity Wood sued North

_____________________ * This opinion is not designated for publication. See 5th Cir. R. 47.5. Case: 24-60546 Document: 51 Page: 2 Date Filed: 08/08/2025

No. 24-60546

Mississippi Health Services, Inc., its subsidiaries North Mississippi Medical Center, Inc. and North Mississippi Clinics, L.L.C., and debt collectors Tupelo Service Finance, Inc. and Alliance Collection Service, Inc., asserting a variety of state and federal claims. On appeal, the Woods challenge the district court’s grant of summary judgment in favor of the appellees on claims under Mississippi law for breach of contract, fraud and misrepresentation, and civil conspiracy. For the reasons explained below, we AFFIRM. I In 2017, Chastity Wood received non-emergent treatment in Tupelo, Mississippi at the North Mississippi Medical Center, Inc. (“Medical Center”) and North Mississippi Clinics, L.L.C. ( “Clinics”), entities owned by North Mississippi Health Services, Inc. (collectively, with Medical Center and Clinics, the “Health Providers”). At the time, Chastity was covered by an employee benefits plan (the “Plan”). The Plan did not have an in-network agreement with the Health Providers, but Chastity asserts that the doctor from whom she received treatment was in-network. When Chastity went for treatment, she presented her Plan card. The receptionist accepted the Plan card for copying and returned it to Chastity, leaving her with the impression her treatment would be covered by the Plan since no treatment costs were discussed. The Plan card included the following language: The Plan will only consider an [a]ssignment of [b]enefits . . . valid under the condition that the Provider accepts the payment received from the Plan as consideration in full . . . . [An assignment of benefits] is a waiver of the Provider’s right to balance bill the patient. Depositing checks received from the Plan represents accord and satisfaction and will take precedence over any previous terms.

2 Case: 24-60546 Document: 51 Page: 3 Date Filed: 08/08/2025

Before receiving treatment, Chastity signed a consent form, which included an assignment of benefits provision providing that the Medical Center could send bills directly to the Plan and obtain payment from it. The consent form also included a section entitled “Financial Responsibility,” which stated that Chastity was “financially responsible to the Hospital[s] for all charges not covered or paid by insurance,” and also noted that such charges “are payable upon demand.” Following each non-emergent procedure, the Health Providers submitted claims directly to the Plan, the Plan paid a portion of those bills, and the Health Providers subsequently billed Chastity for any outstanding charges for the out-of-network treatment she received. Chastity characterizes the bills she received as “surprise balance bills,” whereas the Health Providers assert that Chastity should have expected such “balance bills” because she agreed to receive them through the terms of her Plan and by signing the consent form before each procedure. In February 2017, Chastity enlisted Health Cost Solutions, her plan administrator, operating through another entity to negotiate the balance she owed. Months later, on September 25, the Health Providers refunded a charge partially covered by the Plan and demanded payment in full by Chastity after concluding they “[could not] accept what her insurance is offering.” The Health Providers went on to convey their intent to “refund any payments this insurance company has already made . . . so that we may bill the patient.” In total, the Health Providers demanded Chastity pay almost $50,000.00. Her balance remained unpaid for an extended period of time, so the Health Providers enlisted Tupelo Service Finance to begin the payment collection process. Chastity’s medical debt was eventually assigned to

3 Case: 24-60546 Document: 51 Page: 4 Date Filed: 08/08/2025

Alliance Collection Service, Inc. (“Alliance Collection”), which operates as a debt collector. In March 2019, however, the Medical Center offered Chastity a twenty percent reduction in the amount she owed if she agreed to satisfy her medical debt within three weeks by April 1, 2019, just days ahead of the federal tax filing deadline (the “Tax-Time Deal”). Chastity inquired about the amount she owed with the Health Providers, and they provided her with a sum. Believing this sum represented her total medical debt, the Woods paid the discounted balance to the Medical Center after obtaining a home equity loan. But a clerical error led to more chaos. The Medical Center later realized it inadvertently had left $8,936.05 owed to Alliance Collection out of the Tax-Time Deal. The Health Providers then requested Chastity pay the overlooked balance, offering the same discount on the remaining amount. The Woods refused to pay the overlooked balance and instead filed a putative class action complaint against the Health Providers, Tupelo Service Finance, Alliance Collection, and John Does. 1 They asserted claims—in relevant part on appeal—for (1) breach of contract, (2) fraud and misrepresentation, and (3) civil conspiracy. 2 At summary judgment, the district court ruled in favor of the Health Providers on all three claims. The Woods timely appealed.

_____________________ 1 The overlooked balance amount has not been paid by the Woods, and the Health Providers do not seek to recoup the debt in this action. 2 The district court dismissed the Woods’ claims alleging violations of the Fair Debt Collection Practices Act, 15 U.S.C. §§ 1692–1693p, and a Mississippi statute detailing mandatory insurance policy provisions. Miss. Code Ann. § 83-9-5. All claims against Alliance were dismissed. The district court nonetheless retained supplemental jurisdiction over the remaining state law claims at issue. See 28 U.S.C.§ 1367(a).

4 Case: 24-60546 Document: 51 Page: 5 Date Filed: 08/08/2025

II The rules for reviewing summary judgment are familiar and well settled. “We review summary judgment de novo and apply the same standard as the district court.” Newsome v. Int’l Paper Co., 123 F.4th 754, 761 (5th Cir. 2024). We apply Mississippi substantive law in this diversity case, and likewise, “a district court’s interpretation of state law is reviewed de novo.” Franklin v. Regions Bank, 125 F.4th 613, 622 (5th Cir. 2024). Summary judgment is appropriate “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” See Carnaby v.

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Wood v. North MS Health Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/wood-v-north-ms-health-services-ca5-2025.